20 publicaciones de empleo destacadas de customer program management specialist en ciudad de méxico, dif (¡Están contratando!)

Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
13d
Retention Specialist
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Salesforce
- Seguro dental
Postulación rápida
Corporate Communications Channels Specialist - Marketing
Signant Health —Ciudad de México, CDMX
- Administración de personal
- Microsoft Office
- Licenciatura
Senior Specialist, Customer Success Operations & Enablement
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Customer Service Specialist
SimplePractice —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
Talent Acquisition Specialist - Remote
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
14d
Customer Success Specialist
IPF Digital —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
8d
Total Rewards Specialist - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
Digital Community Operations Specialist
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $25,000 a $28,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Análisis de datos
- Descuento de empleados
Postulación rápida
6d
TikTok Shop - Customer Experience Operational Program Manager
TikTok —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
Customs Compliance Specialist, Senior
Buckland —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Postulación rápida
Senior Commercial Market Specialist (m/f/d)
Flix —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Instructors Senior
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Salesforce
Installation Specialist
Samsara —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Bachillerato
- Permiso de maternidad y paternidad
Account Specialist-Global Sales (Coordinator)
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Compensation Specialist
Microsoft —Ciudad de México
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Maestría
12d
Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- CAD
- Desarrollo de software
6d
EDI Specialist
Infosys —México Nuevo, CDMX
- Administración de personal
- Servicio al cliente
- ERP systems
Postulación rápida
SC Cust Svc Assoc Representative
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Medical Education Specialist
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Mercadotecnia

Quiero recibir la alerta de empleo más reciente para customer program management specialist en ciudad de méxico, dif

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Ocean Customer Experience Specialist

Maersk -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 13 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Administración de personal
ERP systems
Inglés
Bachillerato
Tablas dinámicas
Administración del tiempo

Descripción completa del empleo

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico has been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

Here’s the Deal:

The CX Representative provides world-class customer service through inbound and outbound calls, handling about 60 calls per day. They resolve last-mile delivery issues using effective communication, empathy, and problem-solving skills. The role requires attention to detail, time management, adaptability, and conflict resolution while coordinating between customers, delivery teams, stores, and warehouses to ensure seamless operations and a positive customer experience.

Key Responsibilities:

Provide world class service
Inbound/Outbound Calls
Customer Service Multichannel
Resolution of last mile delivery problems
Coordinate communication between customers, delivery teams, stores and/or warehouses

The Basics:

Academic Background: High School Diploma or Equivalent Job Experience
Years of Experience: 2 years in Contact Center, Forwarder or Customs Brokerage Firm
Software: ERP and Excel Intermediate (Pivot Tables & Formulas)
Technical Skills: Handle 60 Daily Calls (average)
English Level: B1-B2

Competencies:

Good Verbal Written and Presentation Skills
Multitasking
Time management Self-Motivated
Stakeholder Management
Customer focused

Please consider that as per country regulations due to foreigners’ employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.

What we offer:

At Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our high-performing teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Refina tu búsqueda

customer program management specialist empleos en ciudad de méxico, dif

Ocean Customer Experience Specialist

Retention Specialist

Corporate Communications Channels Specialist - Marketing

Senior Specialist, Customer Success Operations & Enablement

Customer Service Specialist

Talent Acquisition Specialist - Remote

Customer Success Specialist

Total Rewards Specialist - Mexico City (Hybrid)

Digital Community Operations Specialist

TikTok Shop - Customer Experience Operational Program Manager

Customs Compliance Specialist, Senior

Senior Commercial Market Specialist (m/f/d)

Instructors Senior

Installation Specialist

Account Specialist-Global Sales (Coordinator)

Compensation Specialist

Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX

EDI Specialist

SC Cust Svc Assoc Representative

Medical Education Specialist

Quiero recibir la alerta de empleo más reciente para customer program management specialist en ciudad de méxico, dif

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