20 publicaciones de empleo destacadas de cloud support associate en ciudad de méxico, dif (¡Están contratando!)

Technical Support Engineer - Mexico City - Hybrid
Gigamon —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Informática
- Salesforce
13d
Desktop Support Associate-Field Tech
NTT Ltd —Ciudad de México, CDMX
- Azure
- Administración de personal
- Bachillerato
Product Support Analyst, Associate
Infor —Ciudad de México, CDMX
- Administración de personal
- ERP systems
- Inglés
Associate, Industrial & Laboratory Systems Engineering
Alcon —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Inglés
- Horarios flexibles
13d
Desktop Support Senior Associate-Field Tech
NTT Ltd —Ciudad de México, CDMX
- Bachillerato
- Licenciatura
12d
Customer Success Manager - Commerce Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Inglés
Principal Associate SRE
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Azure
- DevOps
- Java
Customer Success Manager - Core/Data Cloud
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
Consumer Products Analytics Associate
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Postulación rápida
Technical Consultant – Solutions architect and deployment
WTW —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Informática
- Maestría
7d
Site Reliability Engineer (SRE)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
Software Engineer, Python - Associate, Mexico City
BlackRock Investments —Ciudad de México, CDMX
- Azure
- Informática
- SQL
Customer Success Manager - Marketing Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Sin título de educación superior
Analytics Associate Director, GOC
WPP Media —Ciudad de México, CDMX
- Azure
- Administración de personal
- DevOps
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Data Scientist, Associate Scientist
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Java
- SQL
- JavaScript
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Software Development Advisor
NTT Ltd —Ciudad de México, CDMX
- Azure
- Administración de personal
- Informática
Sr Microsoft 365 & Infrastructure Specialist (CDMX)
HARTING México S.A. de C.V. —Residencial Militar, CDMX
- Bilingüe
- Microsoft Access
- Azure
Postulación rápida
Regional IT Business Analyst Supply Chain Americas
Campari Group —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Windows Admin
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Informática
- Mantenimiento
- Estacionamiento gratuito
- Seguro de vida
Sr. Manager SRE (Individual Contributor)
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Azure
- DevOps
- Java

Quiero recibir la alerta de empleo más reciente para cloud support associate en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

cloud support associate jobs near ciudad de méxico, dif

Empleos de Director De Colegio Catolico en San Luis Potosí, S. L. P.

Empleos de Associate Director en Naucalpan, Méx.

Empleos de Clinical Trial Associate en Ciudad De México

Empleos de Associate Director en Granada, CDMX

Empleos de Software Development Specialist en Guadalajara, JAL.

Empleos de Practicas Ingenieria De Software en Guadalajara, JAL.

Empleos de Software Engineer en Oaxaca

Empleos de Oracle Technical Consultant en Ciudad De México

Empleos de Pricing Specialist en Jalisco

Empleos de It Technical Support en Aguascalientes

Empleos de Technical Specialist en Ciudad Del Carmen, Camp.

Empleos de Supply Chain Analyst en Tonalá, JAL.

Empleos de Supply Chain Analyst en Monterrey, N. L.

Empleos de Supply Chain Analyst en Ciudad De México

Empleos de Junior Data Analyst en Ciudad De México

Empleos de Supply Chain Analyst en Zapopan, JAL.

Empleos de Supply Chain en Guadalajara, JAL.

Empleos de Supply Chain Manager en Guadalajara, JAL.

Empleos de Customer Success Manager en Tijuana, B.c.

Empleos de Office Manager en Ciudad De México

Technical Support Engineer - Mexico City - Hybrid

Gigamon -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

QoS
TCP
Administración de personal
Informática
CCNP
Plurilingüe
Salesforce
Inglés
Licenciatura
Ethernet
Seguridad
TCP/IP
Debugging

Descripción completa del empleo

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.

We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon products issues. The position also requires you to analyze and report on customer satisfaction with products, services, and processes, for ongoing improvement of customer experience. You won’t be in this alone. We are a team that helps each other and likes to have fun too.

What you’ll do:

Deliver a top-tier user support experience using SalesForce service cloud software.
Interact with our customers/ partners using our case management system, phone, email, and/or shared screen sessions.
Be the customer’s contact for providing accurate and creative technical solutions to user-reported problems.
Update and document the details of the issues, and the steps taken to solve them, follow-up conversations, escalations, and resolution in our case management system.
Create and add to knowledge base articles in our knowledge base.
Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that may span multiple products and features, including the ability to isolate, replicate and create workarounds to achieve high levels of customer satisfaction.
Report defects to Engineering after lab replications, meeting the Escalation standards.
Work collaboratively within the Support organization in driving Support process improvements and initiatives.
Participate in periodic weekend shifts and rotational 24*7 on-call support to provide escalation coverage to Elite customers outside of regular work hours.
Manage customer escalations and drive issues to completion while keeping involved parties in the loop.
Work with other organizations to convey customer concerns and requirements.

What you’ve done:

Bachelor’s degree in Computer Science, Computer Technology, related technical discipline, or equal professional technical experience.
Targeting candidates with ~0-2 Years of Technical support experience in either networking or security
Hands on experience with L2 and L3 technologies including Ethernet, TCP/IP, Routing Protocols, switching technologies, Stacking, QoS

Who you are:

Advanced or Fluent in English and Spanish (verbal and written)
Solid knowledge of TCP/IP and OSI networking model
Excellent problem solving and multitasking skills with the ability to organize and prioritize
Fun to work with – for our customers and your team
Must live within 50 miles of Mexico City
Preferred certifications - Associate/professional level Industry certs in Networking/Security technologies, e.g. CCNA/CCNP etc.

#LI-Hybrid

Postúlate ahora

Refina tu búsqueda

cloud support associate empleos en ciudad de méxico, dif

Technical Support Engineer - Mexico City - Hybrid

Desktop Support Associate-Field Tech

Product Support Analyst, Associate

Associate, Industrial & Laboratory Systems Engineering

Desktop Support Senior Associate-Field Tech

Customer Success Manager - Commerce Cloud

Principal Associate SRE

Customer Success Manager - Core/Data Cloud

Consumer Products Analytics Associate

Technical Consultant – Solutions architect and deployment

Site Reliability Engineer (SRE)

Software Engineer, Python - Associate, Mexico City

Customer Success Manager - Marketing Cloud

Analytics Associate Director, GOC

Data Scientist, Associate Scientist

Software Development Advisor

Sr Microsoft 365 & Infrastructure Specialist (CDMX)

Regional IT Business Analyst Supply Chain Americas

Windows Admin

Sr. Manager SRE (Individual Contributor)

Quiero recibir la alerta de empleo más reciente para cloud support associate en ciudad de méxico, dif

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado