The Role
As a Vendor Outreach Specialist with Ottimate, you will drive Ottimate’s Operations team by enabling vendors that our clients count on through our innovative payment network. You are excited about the prospect of building new processes and are capable of finding efficiencies in further connecting client vendors to better ways of receiving access to their funding. You are adept at identifying best practices within yourself and capable of carrying them into your day-to-day schedule with consistency. You are used to delivering value in competitive situations and enjoy working on products that drive the development of Operations. Finally, you enjoy building - you like actively participating within a team environment and taking on new challenges together to grow in your career.
We take a data-driven, analytical approach to how we grow our business and are looking for someone who is confident in reaching out to speak with vendors frequently in further refining our strategy for the solutions we offer them. We want to hear from you if you’re hungry, smart, persistent, and an encouraging teammate!
Key Responsibilities
- Navigate accounts receivable/billing departments to locate points of contact that will accept methods of payment from us
- Quickly qualify vendors to ensure that they are not bound by technical, policy, or legal issues that would prevent them from accepting payment from us
- Thoroughly research vendors for necessary contact information
- Adapt to and recommend changes in processes for how we develop our outreach with the implementation of new payment solutions in the future
- Work with cross-functional teams across various levels of Ottimate and build the roots of our Payment Operations team
- Feel comfortable maintaining the high call volume required to reach out to vendors of various sizes that need to be paid by our clients
- 1:1’s with your manager, meet & shadow current members of the Ottimate team
- Set monthly OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
- Become a payment product expert
Consistently achieve your activity goals and meet quotas
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Requirements
- 0-2 years of professional experience (ideally in a customer-facing role)
- Strong analytical and quantitative capabilities
- Superior verbal and written communication skills
- Ability to operate in an ambitious and continuously developing environment
- Self-starter that can self-evaluate accurately to achieve the results they need
- Process-focused thinking with a track record of consistency
- Coachable for areas of opportunity with goals in further career development
- Invested in breaking into the technology startup world
- Strong preference for candidates that:
- Are resourceful and creative
- Take great notes
- Have experience in accounts payable/receivable, billing, the restaurant or hospitality industry
- Enjoy getting to know the people they work with
Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.
