1 publicación de empleo destacada de logistics route coordinator en apodaca n. l. (¡Están contratando!)

Logistics Coordinator - Night Shift
WWEX Group —San Pedro Garza García, N. L.
- Bilingüe
- Inglés
- Microsoft Office
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Logistics Coordinator - Night Shift
WWEX Group —San Pedro Garza García, N. L.
Must be able to work night shift schedule from 2pm-11pm (CDT- Chicago) in our office located near Monterrey. Complete data entry after obtaining track and trace…
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Logistics Coordinator - Night Shift

WWEX Group -
San Pedro Garza García, N. L.

Postulación rápida

Información del empleo

Cualificaciones

Bilingüe
Plurilingüe
Inglés
Microsoft Office
Bachillerato
Licenciatura
Captura de datos

Descripción completa del empleo

PURPOSE

The Logistics Tracking Coordinator will work in direct partnership with the Operations and Booking teams to maintain open lines of communication with our customers and carriers ensuring the timely completion of first-class service for all shipments.
ESSENTIAL DUTIES & RESPONSIBILITIES

Proactively contact carriers and customers to ensure pickup and delivery appointments are set and trucks are in route when expected
Complete data entry after obtaining track and trace updates on shipments
Coordinate and assist with the collection of appropriate documents from carriers
Maintain constant and clear communicate with carriers to ensure timely pick-up and delivery of all shipments
Handle a high volume of calls and emails daily
Maximize the productivity and workflow of the department by emphasizing load board priorities, efficiencies, and board coverage
Provide support and resolution to customer problems following standard operating procedures (SOPs) and escalate to proper business function as needed to help maintain high quality customer satisfaction.
Serve as back-up coverage to support additional needs of other department team members to ensure complete client satisfaction

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Exceptional attention to detail
Service mentality, positive and effective communicator
Willingness to learn, improve, and receive coaching/constructive feedback
Must be willing to work through unexpected problems to find a reasonable solution
Detail-oriented and problem-solving skills
Ability to work professionally and effectively with a diverse group of individuals
Advance technology skills with a strong focus on data entry, Microsoft Office products, and email correspondence
Ability to quickly learn and navigate through multiple systems proficiently
Ability to self-manage and proactively assume tasks, and communications

QUALIFICATIONS

High school diploma, or equivalent
Associates or College Degree preferred
1+ years’ experience in administrative support role preferred
1+ years’ experience in customer services role preferred
Bilingual - English and Spanish preferred
Must be able to work night shift schedule from 2pm-11pm (CDT- Chicago) in our office located near Monterrey.

PHYSICAL DEMANDS & WORK ENVIRONMENT
Work Environment: The work schedule of this position will be determined based on the organizational needs; it will be subject to change based on business demands and will require work outside of standard business hours.

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Logistics Coordinator - Night Shift

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