4 publicaciones de empleo destacadas de sr it analyst (technical support) en san luis potosí (¡Están contratando!)

Sr IT Analyst (Technical Support)
Honeywell —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Mejora continua
5d
Sr IT Analyst
Honeywell —San Luis Potosí, S. L. P.
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Informática
Senior Financial Plant Analyst
GE Appliances —San Luis Potosí, S. L. P.
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- ERP systems
4d
Sr Cyber Security Architect/Engineer
Resideo —San Luis Potosí, S. L. P.
- Tiempo completo
- Inglés
- HVAC
- Capacitación

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Sr IT Analyst (Technical Support)
Honeywell —San Luis Potosí, S. L. P.
Support the management of global IT computer hardware service processes for Honeywell IT . In this role, you will help mature the services and processes that…
5d
Sr IT Analyst
Honeywell —San Luis Potosí, S. L. P.
As a Sr IT Analyst, the person will be accountable for configuring, supporting and optimizing the SAP Concur Travel & Expense management platform.

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Sr IT Analyst (Technical Support)

Honeywell -
San Luis Potosí, S. L. P.

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Información del empleo

Tiempo completo
Hace 5 días

Cualificaciones

Administración de personal
Control del costos
Fusiones y adquisiciones
Mejora continua
Hardware de computadora
ServiceNow

Descripción completa del empleo

Support the management of global IT computer hardware service processes for Honeywell IT . In this role, you will help mature the services and processes that ensure employees around the world have the computers and related accessories they need to remain productive. The scope of work spans the full device lifecycle, from initial request and provisioning through refresh, replacement, and secure disposal. You will partner with cross-functional teams including Finance, Procurement, Site Support, End User Compute, Order Support, and New Hire Logistics to execute core service activities and identify opportunities to improve efficiency through automation and emerging technologies. You will also support computing-related activities associated with mergers, acquisitions, and divestitures as needed.

As needed, you will lead and coordinate the work of team members and partner organizations to achieve service objectives. Success in this role requires strong process discipline, sound technical judgment, and the ability to take initiative in a fast-paced global environment. Experience in two or more IT services is preferred, along with working knowledge of ServiceNow and service management practices.

MUST HAVE

Experience using data and analysis to drive decisions and improve outcomes.
Strong financial acumen and the ability to balance service quality, cost, and operational efficiency.
Demonstrated problem-solving skills with the ability to identify practical, scalable solutions.
Ability to work effectively across teams and build strong collaborative relationships.
Strong initiative and the ability to work independently in a dynamic environment.
Working knowledge of ServiceNow and familiarity with hardware asset lifecycle management practices.
Strong written and verbal communication skills with the ability to influence stakeholders.
Commitment to continuous improvement, process optimization, and automation

WE VALUE

Ability to manage complex situations with limited guidance while maintaining strong execution and follow-through.
Creative and collaborative approach to solving operational and technical challenges.
Strong analytical skills paired with a high level of customer focus and service orientation.
Ability to communicate clearly, listen effectively, and adapt messaging to different audiences.
Experience applying Lean, Six Sigma, or similar process improvement methodologies to increase efficiency and quality.
Track record of delivering fast, accurate results in a global, matrixed environment.

#LI-Hybrid

Support the identification, evaluation, and fulfillment of computing needs for new and existing Honeywell users globally.
Help manage global stockroom operations used to fulfill new device requests and coordinate the retirement and disposal of obsolete hardware.
Partner with cross-functional teams to identify and implement IT hardware solutions that support business and operational needs.
Collaborate with peer IT teams to ensure hardware issues are identified, escalated, and resolved quickly and effectively.
Provide guidance and training to end users on supported devices, tools, and standard processes when needed.
Help govern the portfolio of standard device options, including PCs and Macs, to support consistency, cost control, and user productivity.
Assist in managing role-based device categories to ensure employees receive hardware options aligned to their work requirements.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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