7 publicaciones de empleo destacadas de help desk en querétaro de arteaga (¡Están contratando!)

Help Desk Analyst
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Mecanografía
- Seguro de vida
Postulación rápida
IT Operations Helpdesk Support (QRO)
Ulfix —Querétaro, Qro.
- Tiempo completo
- Azure
- Inglés
- Linux
Postulación rápida
EDI Specialist REMOTE
MANN+HUMMEL —Querétaro, Qro.
- Home Office (Desde casa)
- Administración de personal
- Informática
- Inglés
Postulación rápida
Entry Finance Professional - Temporal
Kellanova —San Antonio de la Punta, Qro.
- Por temporada
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
BANAMEX - Hardware Planning Engineer -Officer
Citi —Querétaro, Qro.
- Incluye fines de semana
- Inglés
- Licenciatura
- Sin título de educación superior
2d
Analista de Asistencia y Soporte de Operación Senior
Libertad Financiera —Villa del Pueblito, Qro.
- $14,000 a $15,000 por mes
- Tiempo completo
- Licenciatura
Postulación rápida
Analista de nómina (TI) - Publicación vencida
Agnes ReclutarH —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Nutreco —Querétaro, Qro.
This includes providing support for local business applications, providing support for Nutreco applications and execution of other relevant IT tasks.
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IT Operations Helpdesk Support (QRO)
Ulfix —Querétaro, Qro.
Familiarity with ticketing systems and IT support best practices. Proven experience in IT support or Help Desk roles (2+ years preferred).
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Help Desk Analyst

Ria Money Transfer (Dandelion) -
Querétaro, Qro.

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Seguro de vida

Cualificaciones

Francés
Servicio al cliente
Inglés
Software de acceso remoto
Mecanografía

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
The Help Desk Analyst is mainly responsible for the smooth running of FXOnline system in agents and stores computers.

ROLES & RESPONSIBILITIES

Provide, Help Desk Assistance and Customer Care Support through Phone, Email and remote desktop connections.
Monitoring of logs to pre-empt potential problems.
Proactively maintain a desktop fleet.
Assisting in Help Desk related projects.
Promptly and politely resolving issues.
Documenting and troubleshooting of issues in a ticketing system.
Identify trends to assist in future problem resolution.
Dispatching support.
Calling IT and staff to determine the root cause of an issue.
Rapidly establishing a good working relationship with customers and other professionals such as software developers, Noc_servers, Noc networking and monitoring team.

POSITION REQUIREMENTS

Advanced English and French Level.
Helpdesk Practice and Procedures skills via phone, email and chat.
One year customer service work experience *Preferred.
Remote Installations
Ability to meet minimum typing speed of 25 WPM while talking with customers.
Ability to manage multiple applications running at the same time.
A can-do attitude and curiosity to learn

PERKS & BENEFITS

Competitive salary
1 month of Aguinaldo (Christmas bonus)
15 days’ vacation
Life insurance
Food vouchers
Work-life Balance
Growth Opportunities

Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

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help desk empleos en querétaro de arteaga

Help Desk Analyst

IT Operations Helpdesk Support (QRO)

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Entry Finance Professional - Temporal

BANAMEX - Hardware Planning Engineer -Officer

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Analista de nómina (TI) - Publicación vencida

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