20 publicaciones de empleo destacadas de java support engineer en monterrey, nle (¡Están contratando!)

Support Engineer 1
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Java
Support Engineer 1 (Supply Chain Planning)
Blue Yonder —Monterrey, N. L.
- Incluye fines de semana
- Azure
- Oracle
- Java
Java Support Engineer
Accenture —Monterrey, N. L.
- Tiempo completo
- Inglés
- Java
- SQL
9d
Entry Level Software Engineer - Site Reliability (Remote - Mexico)
Yelp —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- Java
- Vacaciones adicionales o permisos con goce de sueldo
Software Developer - Java Backend
MSCI —Monterrey, N. L.
- Tiempo completo
- Informática
- Java
- Experiencia en bases de datos
- Permiso de maternidad y paternidad
Software Engineer - JAVA (Level II)
Confiz —Monterrey, N. L.
- Informática
- Java
- Maestría
Postulación rápida
Support Engineer I
Blue Yonder —Monterrey, N. L.
- Incluye fines de semana
- Azure
- Oracle
- Administración de personal
Senior Full Stack Engineer
Peek —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
Software Development Engineer I
GM Financial —Monterrey, N. L.
- Tiempo completo
- Azure
- Informática
- DevOps
13d
Data Technology DMX SSA Data Engineer
MSCI —Monterrey, N. L.
- Tiempo completo
- Oracle
- DevOps
- Java
- Permiso de maternidad y paternidad
Quality Engineer (Manual Testing + Automation) Monterrey
Globant —Monterrey, N. L.
- Oracle
- Administración de personal
- Informática
Software Development Engineer II
GM Financial —Monterrey, N. L.
- Tiempo completo
- Azure
- Informática
- DevOps
IC3 - Software Engineer Mobile
Spin Careers —Monterrey, N. L.
- Administración de personal
- Java
- JavaScript
Postulación rápida
Data Engineer
Schneider Electric —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Java
Sr Java Developer
Epicor —Monterrey, N. L.
- Tiempo completo
- ERP systems
- Java
- SQL
2d
Software Modeling Engineer
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Java
- JavaScript
- HVAC
Platform Engineer
GM Financial —Monterrey, N. L.
- Tiempo completo
- Azure
- Oracle
- DevOps
IT Technical Leader
Corning —Apodaca, N. L.
- Microsoft Excel
- Azure
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
3h
Java Tech Lead - Monterrey
Globant —Monterrey, N. L.
- Azure
- Administración de personal
- DevOps
Engineering and Quality - Full Stack Engineer
Fitch Group —Monterrey, N. L.
- Administración de personal
- Informática
- Java
- Permiso de maternidad y paternidad

Quiero recibir la alerta de empleo más reciente para java support engineer en monterrey, nle

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Support Engineer 1

Blue Yonder -
Monterrey, N. L.

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Informática
Sistema de gestión de almacenes
Java
SQL
Licenciatura
Mejora continua
JavaScript
PostgreSQL
Atención al cliente
SaaS
Habilidades de comunicación
MySQL

Descripción completa del empleo

Title: Support Engineer I

Scope:

The Support Engineer I is a customer-facing technical support role focused on assisting customers with issues related to the Warehouse Management System (WMS). This role is responsible for troubleshooting reported problems, resolving routine cases, documenting findings, and escalating more complex issues when needed. The position plays a key role in maintaining customer satisfaction through timely communication and effective issue resolution. Key responsibilities include case management, issue triage, troubleshooting system and operational issues, following support processes and runbooks, collaborating with internal teams, and contributing to knowledge sharing and continuous improvement efforts.

Role Summary

Responsibilities:

Deliver outstanding customer support for the BlueYonder WMS system, helping resolve issues and contribute to a positive customer experience.
Manage customer solutions and ensure adherence to SLA/SLO metrics, advocating for service quality and product stability.
Collaborate with account and project teams to support customer adoption and continuous improvement initiatives.
Implement monitoring and diagnostics using M&D tools to enhance solution stability and prevent incident recurrence.
Participate in the company’s global support model, collaborating with teams across different regions to help provide 24x7 coverage, including occasional out-of-hours support shifts..

Communication & Collaboration:

Communicate effectively with customers and stakeholders, demonstrating professionalism and empathy.
Collaborate with internal BY teams, balancing soft and hard skills.

Competency Skillset Demonstration:

Basic knowledge of industry-standard SaaS tools..
Contribute to support activities for the Blue Yonder WMS product in functional and technical areas.
Understand supply chain industry domain, warehouse business processes, and SaaS KPIs.

Qualifications:

Bachelor’s degree in computer science, engineering, or a related field.
Customer Support / Technical Troubleshooting Experience Required – 1+ year supporting customers or troubleshooting technical issues.
WMS domain experience preferred – 1+ year of experience working with or supporting a Warehouse Management System (WMS). Familiarity with the Blue Yonder WMS solution is a plus.
Strong verbal and written communication skills with customer-facing experience
Ability to work under pressure and meet deadlines.
Basic SQL writing skills (SQL,MySQL, PostgreSQL, etc.).
API framework knowledge is a plus.
WLM product knowledge is a plus.
Proficiency in Java and code reading skills is a plus.
Proficiency in SaaS monitoring tools like AppDynamics or Splunk is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Postúlate ahora

Refina tu búsqueda

java support engineer empleos en monterrey, nle

Support Engineer 1

Support Engineer 1 (Supply Chain Planning)

Java Support Engineer

Entry Level Software Engineer - Site Reliability (Remote - Mexico)

Software Developer - Java Backend

Software Engineer - JAVA (Level II)

Support Engineer I

Senior Full Stack Engineer

Software Development Engineer I

Data Technology DMX SSA Data Engineer

Quality Engineer (Manual Testing + Automation) Monterrey

Software Development Engineer II

IC3 - Software Engineer Mobile

Data Engineer

Sr Java Developer

Software Modeling Engineer

Platform Engineer

IT Technical Leader

Java Tech Lead - Monterrey

Engineering and Quality - Full Stack Engineer

Quiero recibir la alerta de empleo más reciente para java support engineer en monterrey, nle

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado