15 publicaciones de empleo destacadas en devops engineer (observability) (¡Están contratando!)

Sr Support Engineer II
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Azure
- Oracle
- Informática
Sr Advanced AI Data Engineer
Honeywell —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Azure
- DevOps
Data Platform Engineer
Capgemini —Aguascalientes, Ags.
- Azure
- DevOps
Full Stack Software Engineer (.NET / React)
Enroute —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
- Seguro de vida
Postulación rápida
Senior Data Platform Engineer
Nouryon —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Software Developer
Edenred —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
.Net Developer
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Azure
- DevOps
- JavaScript
DevOps Engineer
Grid Dynamics —México
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Linux
- Liderazgo
- Seguro de la vista
- Seguro de vida
Senior Devops Engineer - AWS & Azure
Jalasoft —México
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Java
Postulación rápida
Senior Platform Engineer (Azure / DevOps / AI Infrastructure)
Tideline RCM —México
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- SQL
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Sr. Backend Engineer (Golang)
Unpack Holdings Limited —México
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- SQL
- Matemáticas
Postulación rápida
12d
ML Engineer — Automation
Aviva Financiera —México
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Software Development Engineer in Test (SDET)
OrderMesh —México
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
Postulación rápida
Senior Middleware Engineer
Partner One Capital —México
- Home Office (Desde casa)
- Azure
- DevOps
- Java
Postulación rápida
Full-stack Lead/Senior Developer (C# + Angular)
Jalasoft —México
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Capacitación
Postulación rápida

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Sr Advanced AI Data Engineer
Honeywell —Monterrey, N. L.
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Sr Data Engineer (AWS)
Nexaminds —Desde casa
Strong SQL skills and experience modeling data for analytics and operational reporting. Demonstrated track record of creating data quality, reconciliation, and…
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Sr Support Engineer II

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Jira
Azure
Oracle
Informática
Gestión de incidentes
Kubernetes
Tooling
DevOps
AWS Certification
Sistemas de información
Google Cloud Platform
Bash
Respuesta a incidentes
Docker
Licenciatura
PostgreSQL
ServiceNow
Linux
SaaS
Gestión de venta al por menor
Python
PowerShell
Shell Scripting
MySQL
Gestión de identidades y accesos

Descripción completa del empleo

Role summary The Senior Support Engineer II is a senior individual contributor on the customer support team responsible for resolving high-severity incidents, driving root-cause analysis, and improving operational reliability for Blue Yonder’s SaaS and on-premise solutions. This role combines deep technical troubleshooting, customer-facing communication, cross-functional escalation, and contributions to knowledge base, automation, and process improvements to reduce recurring incidents and improve customer satisfaction.

Key responsibilities

Own end-to-end incident management for high-severity customer issues: triage, diagnosis, remediation, and post-incident reviews.
Perform advanced troubleshooting across application stacks, integrations, databases, messaging/streaming layers, and cloud infrastructure (AWS/Azure/GCP).
Collaborate with Engineering, DevOps, Product, and Security teams to escalate and resolve product defects, performance issues, and interoperability problems.
Drive RCA (root cause analysis) and implement or recommend fixes, configuration changes, or workarounds; ensure follow-through to closure.
Create and maintain runbooks, troubleshooting guides, KB articles, and automation (scripts, playbooks) to accelerate resolution and enable lower-level support.
Mentor and coach junior support engineers; provide technical leadership on complex cases.
Participate in on-call rotations and after-hours incident response as needed; follow established SLAs and escalation procedures.
Analyze support trends and metrics to identify systemic issues and propose product or process improvements.
Assist customers with installations, upgrades, health checks, and performance tuning for both cloud and on-prem deployments.
Communicate clearly and empathetically with customers, providing timely updates and managing expectations during incidents.

Required qualifications

5+ years of experience in technical support, systems administration, SRE, or similar customer-facing technical roles supporting enterprise software.
Strong troubleshooting skills across application stacks, operating systems (Linux/Windows), databases (e.g., PostgreSQL, MySQL, Oracle), and networking fundamentals.
Experience with cloud platforms (AWS, Azure, or GCP) and common cloud services (compute, networking, storage, IAM, monitoring).
Proficiency with log analysis, metrics/observability tools (e.g., ELK/EFK, Prometheus, Grafana), and diagnostic tooling.
Comfortable with scripting and automation (Python, Bash, PowerShell, or similar) to build repeatable diagnostics and fixes.
Experience using ticketing systems (e.g., Jira, ServiceNow) and working to SLA-driven processes.
Strong customer-facing communication skills — able to explain complex technical issues to technical and non-technical stakeholders.
Bachelor’s degree in Computer Science, Information Systems, or equivalent experience (or comparable professional experience).

Preferred qualifications

Experience supporting SaaS or multi-tenant enterprise platforms and integrations (APIs, message brokers, ETL).
Familiarity with containerization and orchestration (Docker, Kubernetes) and infrastructure-as-code (Terraform/CloudFormation).
Background in supply chain, retail, or logistics software domains.
Certifications such as AWS/Azure/GCP associate-level, Linux+, or relevant vendor certifications.
Experience with performance tuning, capacity planning, and automated remediation frameworks.

Core competencies and behaviors

Customer-centric mindset: prioritizes customer outcomes and clarity in communication.
Strong analytical skills and methodical approach to problem solving.
Calm under pressure and effective in incident-driven environments.
Collaborative: works well across engineering, product, and operations teams.
Continuous improvement: documents learnings and drives automation to reduce toil.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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devops engineer (observability) empleos

Sr Support Engineer II

Sr Advanced AI Data Engineer

Data Platform Engineer

Full Stack Software Engineer (.NET / React)

Senior Data Platform Engineer

Software Developer

.Net Developer

DevOps Engineer

Senior Devops Engineer - AWS & Azure

Senior Platform Engineer (Azure / DevOps / AI Infrastructure)

Sr. Backend Engineer (Golang)

ML Engineer — Automation

Software Development Engineer in Test (SDET)

Senior Middleware Engineer

Full-stack Lead/Senior Developer (C# + Angular)

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