Marsh
.
We are seeking a talented individual to join our IT team at Marsh McLennan. This role will be based in Mexico City, requiring at least three days a week in the office. The Data Center Operations will play a crucial role in monitoring network incidents, troubleshooting issues, and ensuring seamless communication within the network infrastructure.
We will count on you to:
- Monitor, workaround and troubleshoot network, security and Infrastructure incidents and alerts, ensuring timely response and resolution
- Perform troubleshooting for network issues and escalate to specialized teams when necessary.
- Serve as the first line of support, managing incidents and ensuring effective communication until resolution.
Review and manage incidents until they are resolved
-
What you need to have:
- A degree in Computer Science, Engineering, or a related field; certification in networking (CCNA, CCNP) is required.
- A minimum of 3 years of experience in network operations or support roles.
- Basic to medium knowledge in infrastructure like servers, OS (Linux, Unix) , backups, storage, UPS, Wireless, Cloud environment and/or Web apps, will be a plus.
Intermediate to advanced knowledge of networking concepts and tools, with advanced proficiency in English.
-
What makes you stand out:
- Strong analytical and problem-solving skills, with a commitment to excellence and punctuality.
- Excellent organizational skills and the ability to work effectively in a team environment.
Experience with diverse thinking and a willingness to contribute to team culture and growth.
-
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.
