20 publicaciones de empleo destacadas de chain supply en tultepec méx. (¡Están contratando!)

Senior Manager, Customer Service (US)
BIC —City, Hgo.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Practice Consultant - Supply Chain
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
5h
Plant Initiative Manager
Essity —Ecatepec, Méx.
- Tiempo completo
- Microsoft Excel
- Análisis de datos
- Inglés
6h
Supervisión SD
DHL —Cuautitlán, Méx.
- Tiempo completo
- Inglés
- Microsoft Office
- Gestión de venta al por menor
Product Stewardship Specialist
Sudarshan Chemical Industries Limited —Ecatepec, Méx.
- Tiempo completo
- Administración de personal
- Inglés
Postulación rápida
Senior Scheduling and Fulfillment Analyst
Diebold Nixdorf —Atizapán de Zaragoza, Méx.
- Tiempo completo
- Inglés
5d
S&T Research Chemist
PPG —Acolman, Méx.
- Tiempo completo
- Oracle
- ERP systems
- Inglés
Postulación rápida
GSOC Coordinator
Overhaul Group Inc —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Excel
- Inglés
- Microsoft Office
Postulación rápida
6d
Auxiliar de Capacitación
KONNEN SUPPLY CHAIN SOLUTIONS —Tlalcalli, Méx.
- $10,000 a $12,000 por mes
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Licenciatura
Postulación rápida
FBA Coordinator, Amazon
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Tepotzotlán, Méx.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Senior Accountant
Wesco —Tlalnepantla, Méx.
- Tiempo completo
- Licenciatura
- Uso de computadora
- Habilidades de comunicación
Senior Accountant | AT-PAC Mexico
AT-PAC —Cuautitlán Izcalli, Méx.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Guardia de seguridad Patrimonial (Vespertino)
KONNEN SUPPLY CHAIN SOLUTIONS —Tlalnepantla, Méx.
- $10,000 por mes
- Turno de 8 horas
- Bachillerato
- Primeros auxilios
Postulación rápida
7d
Global Account Manager
Wesco —Tlalnepantla, Méx.
- Tiempo completo
- CRM software
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
EJECUTIVA DE VENTAS Y SERVICIO AL CLIENTE (Bilingüe)
Finotex Mexico —Nueva Industrial Vallejo, CDMX
- $16,000 a $20,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Mercadotecnia
- Ayuda o servicio de transporte
- Programa de referidos
Postulación rápida
Intern Core Sales
Ingredion México, S.A. de C.V. —Tlalnepantla, Méx.
- $10,500 por mes
- Inglés
Postulación rápida
1d
Order to Cash Analyst (Invoice Processing Experience Required)
BeiGene —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Energy Associate, Bain Capability Network
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Mantenimiento HVAC - Cámaras de refrigeración Temporal 6 meses
Reclutamiento DHL Supply Chain —Cuautitlán Izcalli, Méx.
- $23,000 a $25,000 por mes
- Tiempo completo
- Microsoft Excel
- Bachillerato
- Mejora continua
- Seguro de vida
Postulación rápida
Solution Desing Manager
CEVALogistics —Cuautitlán Izcalli, Méx.
- Tiempo completo
- Microsoft Excel
- Inglés
- Maestría

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Senior Manager, Customer Service (US)

BIC -
City, Hgo.

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Información del empleo

Cualificaciones

Microsoft Excel
Administración de personal
Servicio al cliente
Cadena de suministro
ERP systems
Experiencia en logística
Sistema de gestión de almacenes
Maestría
Licenciatura
Mejora continua
Estimación y pronóstico
Negocios
Gestión de venta al por menor
Liderazgo
Cadena de suministro

Descripción completa del empleo

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

As the Senior Manager, US Customer Service, you will lead the strategy, execution, and continuous improvement of Customer Care, Customer Fulfillment, and Customer Compliance for BIC's largest market, representing more than $850 million in annual revenue. You will serve as the primary Supply Chain partner to the U.S. Commercial organization, ensuring an exceptional customer experience while optimizing the end-to-end Order-to-Cash process.

This is a highly visible leadership role that balances strategic thinking with operational excellence. You will lead a high-performing organization, champion transformation initiatives, strengthen cross-functional partnerships, and drive performance improvements that enhance customer satisfaction, reduce costs, and enable profitable growth.

What You'll Do

Lead Customer Service Strategy & Operational Excellence

Develop and execute the U.S. Customer Service strategy aligned with Commercial and Supply Chain priorities.
Lead Customer Care, Customer Fulfillment, and Customer Compliance teams to deliver best-in-class service.
Drive continuous improvement across the Order-to-Cash process to improve OTIF performance, increase service levels, reduce customer penalties, and improve operational efficiency.
Establish KPIs, governance, and accountability to consistently achieve customer service and financial objectives.
Lead customer service transformation initiatives including organizational design, capability development, process optimization, digital enablement, and evaluation of insourcing and outsourcing opportunities.

Partner Across the Business to Deliver Results

Serve as the strategic Customer Service leader and primary Supply Chain business partner to the U.S. Commercial organization.
Collaborate with Sales, Marketing, Planning, Logistics, Finance, IT, Manufacturing, and key customers to resolve complex business challenges.
Lead Quarterly Business Reviews, Joint Business Planning sessions, and executive customer engagements.
Build strong partnerships with third-party logistics providers and external service partners to drive operational excellence and contractual performance.

Develop People & Drive Organizational Capability

Build, coach, and develop a high-performing Customer Service organization through talent development, succession planning, performance management, and employee engagement.
Foster a culture of accountability, continuous improvement, collaboration, and customer-centric decision making.
Lead organizational change initiatives, including ERP, WMS, TMS, and other supply chain technology implementations.
Manage departmental budgets while identifying opportunities to improve productivity and control operating costs.

What You'll Need

Education

Bachelor's degree in Supply Chain, Business, Operations Management, Logistics, or a related field required.
Master's degree preferred.

Experience

10–12 years of progressive leadership experience in Customer Service, Supply Chain, Logistics, or Customer Operations.
Experience within a Consumer Packaged Goods (CPG) organization required.
Demonstrated success leading customer service organizations supporting national retail customers.
Experience leading cross-functional transformation and continuous improvement initiatives.
Experience managing third-party logistics providers and customer operations.
Proven track record of developing high-performing teams.

Skills & Capabilities

Strategic thinker with the ability to translate business strategy into operational execution.
Executive presence with strong influencing skills across all organizational levels.
Deep understanding of customer service operations, transportation, logistics, supply planning, inventory management, and Order-to-Cash processes.
Strong financial acumen, including budgeting, forecasting, and business case development.
Data-driven decision maker with experience improving operational KPIs.
Strong communication, collaboration, and stakeholder management skills.
Advanced proficiency with ERP, WMS, TMS, forecasting systems, Microsoft Excel, and reporting tools.
Working knowledge of transportation compliance and hazardous materials regulations.

What Success Looks Like

In this role, success means delivering an exceptional customer experience while continuously improving operational performance. You'll build trusted partnerships across Commercial and Supply Chain, develop a high-performing organization, and lead transformation initiatives that strengthen BIC's competitive advantage.

Successful candidates will:

Deliver industry-leading customer service performance and improve OTIF results.
Reduce customer chargebacks and improve service profitability.
Strengthen collaboration across Commercial, Supply Chain, Logistics, Finance, and IT.
Lead transformational initiatives that improve processes, systems, and organizational capability.
Develop engaged, high-performing teams focused on accountability, continuous improvement, and customer success.
Balance strategic priorities with operational execution to support sustainable business growth.

#LI-hybrid

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.

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Quiero recibir la alerta de empleo más reciente para chain supply en tultepec méx.

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