15 publicaciones de empleo destacadas de it support en 57300 tamaulipas méx. (¡Están contratando!)

Service Desk Analyst
SoftwareOne —Polanco IV Sección, CDMX
- Tiempo completo
- Informática
SAP Ariba Specialist
Nouryon —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
Consultant
Infor —Ciudad de México, CDMX
- Administración de personal
- Inglés
Acceleration Center - Digital Core Modernization (DCM) - SAP Ariba - Senior Associate
PwC —Ciudad de México, CDMX
- Tiempo completo
LAR Customer Service Coordinator (Bilingual)
AIG MEXICO SERVICIOS S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
FBS Call Center Supervisor
Capgemini —Ciudad de México, CDMX
- $1 por año
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SiteOps Specialist
EarnIn —Ciudad de México, CDMX
- Liderazgo
Postulación rápida
Supv., Contract
Olympus —Nápoles, CDMX
- Salesforce
- Mantenimiento
- Seguro dental
- Permiso de maternidad y paternidad
Outbound Sales Development Representative (LATAM)
StemWave —Venustiano Carranza, CDMX
- $50,000 a $70,000 por mes
- Incluye fines de semana
- Home Office (Desde casa)
(MX) - Sales Development Representative
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Postulación rápida
LAR Customer Service Coordinator (Trilingual)
AIG MEXICO SERVICIOS S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Postulación rápida
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Customer Experience Agent
DoorDash Mexico —Ciudad de México, CDMX
- $15,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Technical Support Engineer - Voice API
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- Java
- Licenciatura
Postulación rápida
Technical Support - Help Desk
Teva —Ciudad de México, CDMX
- Microsoft Outlook
- Administración de personal
- Informática
2h

Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

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Service Desk Analyst

SoftwareOne -
Polanco IV Sección, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Informática
Gestión de servicios de TI
Tecnologías de la información

Descripción completa del empleo

Job Function: Services The role:

Service Desk Analyst

Do you enjoy solving technical issues and helping users get back to work quickly?

Do you feel comfortable working with tickets, prioritizing incidents, and providing remote support?

Are you motivated by delivering high-quality service and meeting operational metrics in a structured environment?

If so, this could be the role for you.

We are seeking a Service Desk Analyst to join our Service Desk team. In this role, you will provide first-level technical support to users across different locations, ensuring timely resolution of incidents and an excellent end-user experience within a Managed Operations model.

What you'll do

Provide first-level technical support for incidents and service requests via phone, email, and ITSM tools.
Log, classify, prioritize, and manage tickets in accordance with established SLAs.
Diagnose and resolve hardware, software, application, and access-related issues, escalating when necessary.
Monitor, follow up, and close tickets while maintaining clear communication with users.
Deliver remote support, document solutions in the knowledge base, and meet Service Desk quality and productivity targets.

What we need to see from you:

Technical or Technologist degree in Systems, IT, Computer Science, or related fields.
Previous experience in remote technical support or Service Desk environments.
Knowledge of ITSM tools (experience with Aranda is a plus).
Basic knowledge of Windows operating systems, corporate applications, and office tools.
Strong communication skills and customer-oriented mindset.
Availability to work in rotating shifts.

Why join our team?

At SoftwareOne, you become part of a global organization that champions growth, innovation, and meaningful impact. Your development and well-being truly matter. These key benefits reflect what sets us apart:

Comprehensive health and well-being programs
Continuous learning and career development
Performance-based incentives
Flexible and hybrid work models

Why SoftwareOne?:

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Accommodations:

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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it support empleos en 57300 tamaulipas méx.

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Supv., Contract

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(MX) - Sales Development Representative

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Customer Experience Agent

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Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

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