18 publicaciones de empleo destacadas de regional director, construction & openings en ciudad de méxico, dif (¡Están contratando!)

Senior CX Insights Manager, LATAM
Crunchyroll, LLC —Ciudad de México, CDMX
- Inglés
- Presencial
- Liderazgo
9d
Driver
Barclays —Ciudad de México, CDMX
- Administración de personal
Accountant
ASSA ABLOY —Granjas Modernas, CDMX
- Microsoft Excel
- Oracle
- Inglés
- Oportunidades de crecimiento
1d
Sales Director – DNO Cloud (Mexico)
LotusFlare —Ciudad de México, CDMX
- Trabajo híbrido
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
Field Sales Engineer, Mexico
Axis Communications —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Diagramas
Solution & Service Sales Representative
Armstrong Fluid Technology —Lindavista Norte, CDMX
- CRM software
- Experiencia en ventas
- ERP systems
Postulación rápida
Global Organic Social Lead
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Mercadotecnia
- Licenciatura
- Gestión de venta al por menor
20h
Structural Technical Modeler
Walter P Moore —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Maestría
SEO Team Lead
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Licenciatura
- Liderazgo
Postulación rápida
Quality Engineer
Monster Energy LATAM —Ciudad de México, CDMX
- Microsoft Office
- Licenciatura
- Uso de computadora
Postulación rápida
Consultant for the Regulatory Diagnosis and Analysis of HFC-23 Policies
The United Nations Industrial Development Organization (UNIDO) —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Maestría
9d
Account Executive - Clara Global (Ejecutivo de Cuenta - Clara Global) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- SQL
PROMOTOR CRÉDITO DE NÓMINA
Banorte —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Bachillerato
- Servicios financieros
Postulación rápida
Revenue Coordinator, CALA RMAS
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- POS
- Negocios
Commercial Data Analyst
Flix —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
Account Executive - International Payments & FX (Ejecutivo de Cuenta - Pagos Internacionales y FX) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
Specialist, IT Cloud Services, Global
Olympus —Nápoles, CDMX
- Azure
- Administración de personal
- Informática
- Seguro dental
- Permiso de maternidad y paternidad
Gerente de Proyectos
Adippsa Administracion de Proyectos —Miguel Hidalgo, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- AutoCAD
Postulación rápida
4h

More jobs to discover

Find similar jobs that you might be interested in.

Trafficker Digital (Remote - Mexico)
AdClass LLC —Ciudad de México, CDMX
Develop scripts, primary text, hooks, and angles rooted in customer psychology and real emotional drivers. Location: Remote LATAM (Mexico City, Medellín, Bogotá…
$25,797 a $34,396 por mes
Postulación rápida
6d
Driver
VINK —Iztacalco, CDMX
*Envíanos un mensaje vía WhatsApp* para brindarte toda la información detallada y agendar una entrevista. *Excelente actitud de servicio*, puntualidad y alto…
$9,000 a $13,000 por mes
Postulación rápida
1d

Quiero recibir la alerta de empleo más reciente para regional director, construction & openings en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

regional director, construction & openings jobs near ciudad de méxico, dif

Empleos de Shift Leader en Iztapalapa, CDMX

Empleos de Shift Leader en Juárez, CDMX

Empleos de Shift Leader en Ciudad Juárez, Chih.

Empleos de Urgent, No Experience, Night Shift Home Office en León, GTO.

Empleos de Shift Leader en Apodaca, N. L.

Empleos de Project Manager en Monterrey, N. L.

Empleos de Digital Project Manager en Ciudad De México

Empleos de Community Manager Freelance en Ciudad De México

Empleos de S&p Global en Ciudad De México

Empleos de Facility Services en Ciudad De México

Empleos de Quality Manager en Ciudad De México

Empleos de Quality Engineer en Reynosa, Tamps.

Empleos de Quality Engineer en Ciudad De México

Empleos de Quality Engineer en Santa Catarina, N. L.

Empleos de Software Engineer en Irapuato, GTO.

Empleos de Component Engineer en Zapopan, JAL.

Empleos de Quality Engineer en Irapuato, GTO.

Empleos de Driver Atlixco en Puebla

Empleos de Driver Manager en Allende, N. L.

Empleos de English Speaking Tour Guide Driver en Ciudad De México

Senior CX Insights Manager, LATAM

Crunchyroll, LLC -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Hace 9 días

Cualificaciones

Plurilingüe
Inglés
Portugués
Liderazgo

Descripción completa del empleo

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Crunchyroll is seeking a Senior Manager, CX Insights (LATAM) to lead our Customer Experience (CX) Insights function across Latin America. Reporting to the Director of CX Insights & Analytics, this leader will transform customer feedback, operational data, and market insights into actionable recommendations that improve the fan experience and influence business strategy.

This is a highly visible role that sits at the intersection of Customer Experience, Analytics, Product, Content, Marketing, Subscription, and Customer Support. You will be responsible for developing a comprehensive understanding of the LATAM customer journey, identifying opportunities to improve satisfaction and loyalty, and championing the voice of the customer throughout the organization.

The ideal candidate combines strong analytical expertise, customer obsession, business acumen, and a deep understanding of the LATAM market. They are equally comfortable diving into data, presenting executive-level insights, and leading high-performing teams.

What You'll Do

Lead Customer Insights Strategy

Own the CX Insights strategy for the LATAM region, ensuring alignment with Crunchyroll's global customer experience objectives.
Build a holistic view of the customer journey by integrating feedback, behavioral, operational, and market data.
Develop frameworks to measure customer sentiment, loyalty, satisfaction, effort, and retention drivers across the region.
Identify emerging customer trends, pain points, and opportunities that influence strategic priorities.

Drive Actionable Business Impact

Translate complex data into compelling narratives and recommendations that influence decision-making across Product, Marketing, Content, Subscription, Commerce, and Customer Support teams.
Establish scalable mechanisms for surfacing customer insights to stakeholders and leadership.
Partner with regional and global teams to prioritize initiatives that improve customer satisfaction and business outcomes.
Quantify the impact of customer experience improvements and track progress against key performance indicators.

Lead Voice of the Customer Programs

Own and evolve Voice of the Customer (VoC) programs across LATAM.
Design and optimize customer listening strategies, including surveys, feedback programs, support interactions, social insights, and community feedback.
Ensure customer feedback is systematically captured, analyzed, and integrated into business planning.

Build World-Class Analytics & Reporting

Develop executive-level dashboards, reporting frameworks, and performance reviews.
Leverage advanced analytical techniques to identify drivers of customer behavior and sentiment.
Partner closely with Analytics, Data Science, and Research teams to enhance measurement capabilities and predictive insights.
Champion data quality, governance, and best practices for customer insights.

Lead and Develop Talent

Build, mentor, and inspire a high-performing team of insights professionals.
Foster a culture of curiosity, accountability, innovation, and customer obsession.
Establish clear goals, development plans, and career growth opportunities for team members.

What You'll Bring

Required Qualifications

12+ years of experience in Customer Experience, Customer Insights, Consumer Research, Analytics, Business Intelligence, Strategy, or related fields.
Including 3+ years of people leadership experience managing high-performing teams.
Proven experience leading customer insights programs within a subscription, digital product, streaming, entertainment, technology, or consumer-focused business.
AI and technology-forward mindset with experience evaluating and adopting innovative tools and methodologies to improve the speed, scale, and quality of customer insight generation.
Strong analytical capabilities with experience working across large datasets and customer feedback ecosystems.
Expertise in Voice of the Customer methodologies, customer satisfaction measurement, and customer journey analysis.
Demonstrated ability to influence senior leaders and drive cross-functional alignment.
Exceptional communication, storytelling, and executive presentation skills.
Professional fluency in Spanish and English.

Preferred Qualifications

Experience working across multiple Latin American markets.
Familiarity with streaming, media, entertainment, gaming, or fan-driven consumer businesses.
Experience with customer feedback platforms, survey tools, CRM systems, and modern BI solutions.
Knowledge of advanced analytics, predictive modeling, experimentation, or customer segmentation methodologies.
Portuguese proficiency is a plus.

Success in Your First Year

In your first year, you will:

Establish yourself as the leading voice of the LATAM customer within Crunchyroll.
Build trusted partnerships with regional and global stakeholders.
Elevate the maturity of our Voice of the Customer and CX measurement programs.
Deliver insights that directly influence customer experience improvements and business performance.
Develop a scalable framework for understanding and communicating the evolving needs

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the great benefits and perks:

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Postúlate ahora

Refina tu búsqueda

regional director, construction & openings empleos en ciudad de méxico, dif