3 publicaciones de empleo destacadas en test automation engineer (java) (¡Están contratando!)

L2 Support Engineer - Web Applications
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Inglés
- Java
- Experiencia en bases de datos
- Vacaciones adicionales o permisos con goce de sueldo
SDET Analyst
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Oracle
- Java
- Maestría
Postulación rápida
1d
Sr. QA Automation Engineer
Grid Dynamics —México
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Java
- JavaScript
- Seguro de la vista
- Seguro de vida

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SDET Analyst
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
Drive software quality from the earliest stages of development by creating automated tests that identify issues before they reach production.
Postulación rápida
1d

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L2 Support Engineer - Web Applications

EPAM Systems, Inc. -
Desde casa

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Información del empleo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Elasticsearch
Selenium
Inglés
Herramientas de automatización
Java
Experiencia en bases de datos
SQL
Mejora continua
JavaScript
Jenkins
Herramientas para desarrolladores
Debugging

Descripción completa del empleo

We are looking for a proactive and detail-oriented L2 Support Engineer with strong experience in supporting web applications. The ideal candidate is technically skilled in troubleshooting and debugging, comfortable working with monitoring tools and APIs, and able to independently manage support tickets end-to-end. This role requires strong communication skills, ownership, and a continuous improvement mindset, including openness to leveraging automation and AI in support workflows.

Responsibilities

Monitor and respond to system alerts using tools such as PagerDuty and Uptrends
Investigate, troubleshoot and resolve web application issues, including browser and API-related errors
Analyze logs, HTTP status codes and browser console outputs to identify root causes
Manage and resolve support tickets from initial analysis through resolution and follow-up communication
Perform API testing, validations and user permission updates using Postman
Collaborate with engineering and product teams to escalate and resolve complex issues
Maintain clear, timely and professional communication with users and stakeholders
Contribute to the continuous improvement of support processes, including automation and AI adoption

Requirements

2+ years of experience in L2 technical support for web applications
Strong troubleshooting skills, including expertise in browser developer tools and HTTP status codes (4xx, 5xx)
Hands-on experience with monitoring and alerting tools (e.g., PagerDuty, Uptrends)
Proficiency in using Postman for API testing, queries and user management
Proven ability to manage support tickets end-to-end
Excellent written and verbal communication skills
Strong analytical thinking and problem-solving abilities
Proactive mindset with the ability to work independently and as part of a team
English proficiency at B2 level or higher

Nice to have

Exposure to test automation tools (Selenium with Java, Jenkins, GitHub, Sauce Labs)
Basic to intermediate knowledge of AI applied to support or testing workflows
Background in databases and querying tools (SQL, BigQuery) and Elasticsearch
Familiarity with product analytics tools such as Mixpanel

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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