20 publicaciones de empleo destacadas en telecom solutions (¡Están contratando!)

Voice Specialist
Infosys —Ciudad de México, CDMX
- Administración de personal
- Habilidades de comunicación
Postulación rápida
Account Manager - New Business
Ericsson —Ciudad de México, CDMX
Professional, IT Operations
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Postulación rápida
5G Technical Consultant
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Inglés
TEST & COMMISSIONING ENGINEER IXL T1
ALSTOM —Mérida, Chis.
- Contacto por teléfono
- Inglés
- Sin título de educación superior
Senior Project Controller
Ericsson —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Contratos
Principal Engineer (RF)
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
12h
Director Client Services
Asurion —Ciudad de México, CDMX
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
4d
Senior Solution Architect
LotusFlare —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Desarrollo de software
- Liderazgo
KAM - Key Account Manager
Airbus SLC, S.A de C.V. —Ciudad de México
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
Sales Director – DNO Cloud (Mexico)
LotusFlare —Ciudad de México, CDMX
- Trabajo híbrido
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
4d
Ingeniero de Manufactura en Moldeo
Hubbell Incorporated —Ciudad Juárez, Chih.
- AutoCAD
- Ingeniería
- Inglés
Service Operations Program Manager
Ciena —Zapopan, Jal.
- Tiempo completo
- Administración de personal
- PMP
- ERP systems
5002 Body Design & Release Engineer SR
ALTEN MÉXICO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
7d
Data, Fire, Security Engineer
SSOE, Inc. —León, Gto.
- Tiempo completo
- AutoCAD
- Inglés
- Licenciatura
- Seguro dental
- Seguro de vida
Chassis Design & Release Engineer Mid/Sr
ALTEN MÉXICO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
Global Network - Senior Manager for SONG
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Mercadotecnia
Oracle UIM Consultor Sr. 2618
Xideral —Ciudad de México, CDMX
- Home Office (Desde casa)
- Oracle
- Informática
- DevOps
Postulación rápida
Consultor Senior de Desarrollo OSM -2619
Xideral —Miguel Hidalgo, CDMX
- Oracle
- Informática
- DevOps
Postulación rápida
VoIP Network Support Technician
VIVANT CORP —México
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida

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Voice Specialist

Infosys -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Jira
Administración de personal
Gestión de incidentes
CCNP
Avaya
Habilidades de comunicación

Descripción completa del empleo

Voice Specialists:

Voice Engineer (Specialist) to be part of a highly energetic Global Voice support Team. This position requires the candidate must have 1-3 years of relevant experience in voice infrastructure support / management. The candidate must have good verbal and written communication skills, experience monitoring, operating, implementation support and management of complex Voice infrastructure and be comfortable working in a geographically diverse environment including night shifts if required on rotational basis.

MANDATORY:

CCNP (Voice) and relevant course and working experience.

RESPONSIBILITIES

The Voice Engineer will be part of Voice Operations team responsible for proactive voice infrastructure management of the Global Voice infrastructure which includes Cisco Call Manager, Call Center (Amazon Connect), Voice Recording (Nice), Audio Conferencing (Avaya, Zoom), Unity Voice mail systems, Trader Voice platforms (Unigy IPC, BT Hoot and private lines), external Connectivity's (Clients & Vendors) and telephony service providers.

Monitoring the Voice equipment’s deployed globally using Monitoring tools
Troubleshooting and Resolution to any production issues (monitoring or user reported)
Track and document production issues and study chronic issues until found solution
Ensuring issues are worked on within agreed SLA / SLT
Ownership of all assigned tasks till completion
Analyse, judge and escalate complex and critical issues to Leads / product engineering teams in timely fashion
Working with networking product vendors and telecoms service providers with regards to production issues.
Follow global change management procedures and best practices for implementation
Engineering should have a working knowledge of industry wide best practice. Change management, Incident management, Release management.
Document and maintain accuracy of standard operating procedures and best practices for areas of responsibility

SKILL / EXPERIENCE

Minimum of 1-3 years of hand on experience in voice domain / infrastructure
Experience with managing, monitoring and supporting Voice infrastructure globally
Experience with monitoring tools such as Snarts, Apphero, SNOW, Jira
Experience working in a team-oriented and collaborative environment
Ability to diagnose Voice alerts, events or issues along with strong analytical and problem-solving skills
Ability to handle múltiple concurrent tasks with minimal supervision and ability to work on flexible schedule
Highly self-motivated with positive attitude and ability to work independently in a global team environment
Ability to lead, overseas, plan/execute all technical aspects of voice infrastructure upgrades, installations and enhancements along with maintenance activities in an enterprise environment
Maintain accurate records of changes, incidents, projects and as built
Work actively with team members and voice operations management to improve team efficiency and efficacy
Assess risk associated with voice platform issues and respond/communicate/escalate in a timely manner
Technical experience on anu three platforms like Cisco Call Manager, Call Center Amazon Connect, Voice Recording (Nice) and retention, Audio Conferencing ISR/Hools), SBC, Voice gateway and SIP routing is preferred
Prior experience of maintaining high service levels in a high availability environment and adhere to the expectations
Prior experience of planning, executing and validating changes in a production environment.
Excellent verbal and written communication skills.

Postulación rápida

Refina tu búsqueda

telecom solutions empleos

Voice Specialist

Account Manager - New Business

Professional, IT Operations

5G Technical Consultant

TEST & COMMISSIONING ENGINEER IXL T1

Senior Project Controller

Principal Engineer (RF)

Director Client Services

Senior Solution Architect

KAM - Key Account Manager

Sales Director – DNO Cloud (Mexico)

Ingeniero de Manufactura en Moldeo

Service Operations Program Manager

5002 Body Design & Release Engineer SR

Data, Fire, Security Engineer

Chassis Design & Release Engineer Mid/Sr

Global Network - Senior Manager for SONG

Oracle UIM Consultor Sr. 2618

Consultor Senior de Desarrollo OSM -2619

VoIP Network Support Technician

Quiero recibir la alerta de empleo más reciente para telecom solutions

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