4 publicaciones de empleo destacadas de program account en monterrey, nle (¡Están contratando!)

Compliance Operations Associate | Onsite
NextGen Ventures —Monterrey, N. L.
- Incluye fines de semana
- Análisis de datos
- Inglés
- Capacidad analítica
Postulación rápida
10h
Collections Analyst
MSCI —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Salesforce
- ERP systems
- Permiso de maternidad y paternidad
10h
Warehouse Helper
Carpenter Technology —Monterrey, N. L.
- Tiempo completo
- Seguro dental
- Seguro de la vista
9d
Logistics Lead
C.H. Robinson —Monterrey, N. L.
- Trabajo híbrido
- Administración de personal
- Análisis de datos
- Microsoft Office
- Plan de adquisición de acciones empresariales
6d

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Compliance Operations Associate | Onsite

NextGen Ventures -
Monterrey, N. L.

Postulación rápida

Información del empleo

Hace 10 horas

Cualificaciones

Análisis de datos
Prevención de lavado de dinero
Inglés
Capacidad analítica

Descripción completa del empleo

NextGen Ventures is a global B2C iGaming holding company building, acquiring, and scaling innovative gaming and entertainment brands across North America, South America, Europe, Asia, and Africa. Through a combination of cutting-edge technology, strategic partnerships, and localized market expertise, we create scalable gaming brands built for long-term growth. At NextGen Ventures, we combine entertainment, technology, and data-driven operations to deliver engaging user experiences across regulated and emerging markets worldwide. Our mission is to redefine the future of online gaming through innovation, global expansion, and premium digital entertainment.

As a Compliance Operations Associate at NextGen Ventures, you'll monitor identity verification, payment activity, and unusual winning patterns to detect and prevent fraud across our platform. Working in KYC tools like Surt and risk platforms like SEON, you'll flag suspicious behavior, investigate potentially fraudulent accounts, and help protect the integrity of our payment ecosystem.

Because fraud doesn't keep business hours, this role works on a rotating shift schedule that includes evenings and weekends. It's a hands-on entry point into compliance — you'll learn the tools, the regulations, and the patterns on the job, and you'll be trusted with real decisions early.

This role is critical to protecting our users and upholding the security and trust of our platform.

This is an onsite role based in our Monterrey, Mexico office.

Responsibilities

Identity Monitoring — Review user identity verification data in Sumsub to confirm accurate KYC compliance and flag anomalies.
Fraud Detection — Monitor SEON alerts for signs of account takeover, synthetic or stolen identities, and bot activity.
Transaction Review — Watch transaction patterns across our payment processors to prevent chargebacks and identify stolen funds, payment structuring, and other high-risk behavior.
AML Screening — Run sanctions, PEP, and adverse media screening on flagged accounts, and prepare documentation for suspicious activity reporting in line with our AML program.
Responsible Gaming — Identify behavioral indicators of problem gambling, apply cooling-off and self-exclusion controls, and route affected players to the appropriate support pathway.
Investigation & Escalation — Conduct preliminary fraud investigations and escalate complex or high-risk cases to the Director of Fraud and the Compliance Senior Manager.
Documentation — Use compliance dashboards and internal tools to log, track, and resolve flagged activity, keeping records that hold up to regulator and licensing review.
Player and Internal Audits — Verify that wins from high-rollers and large wallets are legitimate, and review internal colleague activity for policy adherence.
Collaboration — Work closely with Support and Finance to resolve issues tied to user accounts, payments, and policy violations.
Process Adherence — Follow internal workflows and response protocols so fraud prevention stays consistent and defensible.
Continuous Learning — Stay current on fraud trends, emerging scam tactics, evolving risk signals, and changes to gaming and AML regulation.

Requirements

Strong attention to detail and comfort working through repetitive review queues without losing accuracy
Sound judgment under ambiguity — knowing when to act and when to escalate
Clear written communication for case notes and escalations
Discretion with sensitive user data and confidential investigations
Availability to work a rotating schedule that includes evenings and weekends
Comfort with spreadsheets and web-based admin tools

No prior compliance or iGaming experience required. We'll train you.

Nice to Have

Exposure to KYC, fraud, payments, chargebacks, or dispute handling in any industry
Familiarity with Plaid, SEON, or comparable identity and risk platforms
Background in online gaming, sports betting, fintech, or crypto
Data analysis skills

English proficiency required

What We Offer

Hands-on training in fraud detection, KYC, and AML.
Real ownership early on: you'll be trusted with actual investigations and decisions, not just shadowing.
Exposure to industry-leading tools like Sumsub and SEON.
A collaborative team environment working closely with Support, Finance, and Compliance leadership.
A clear path to grow within a fast-scaling compliance function.
Competitive compensation.

Postulación rápida

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