Job Description:
We're looking for an Analyst to join our Customer Satisfaction and Quality Analytics team, where you'll turn customer feedback and quality data into strategies that enhance loyalty and operational performance. If you're ready to build your analytics career while making real business impact, this role is for you.
What will you do?
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Gather and integrate data from customer touchpoints and quality systems to surface trends and opportunities
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Use statistical analysis and AI techniques to cluster data, predict behaviors, and identify quality patterns
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Create dashboards and reports that communicate insights effectively to stakeholders across the business
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Help establish feedback loops that drive continuous improvement in customer satisfaction and product reliability
What are the key skills we are looking for?
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Business Intelligence — developing level; building reports that support decision-making across quality and customer experience teams
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Data Science — developing level; applying analytical techniques to uncover patterns in customer and quality datasets
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Statistical Analysis — foundational level; using basic statistical methods to identify trends and validate findings
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Problem Solving — developing level; translating business questions into analytical solutions that drive improvement
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Time Management — developing level; balancing multiple analytical requests while meeting deadlines
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Communication — foundational level; presenting data findings clearly to non-technical audiences
What qualifications will make you successful?
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Analytical mindset with natural curiosity to explore data and uncover meaningful insights
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Strong attention to detail and commitment to accuracy in data collection and analysis
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Collaborative approach with ability to work effectively across teams and functions
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Eagerness to learn new tools, techniques, and methodologies in a fast-evolving field
(External) English Qualifications:
What's in it for me?
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Opportunity to work with advanced analytics tools and AI-driven methodologies from day one
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Mentorship and development programs designed to accelerate your technical growth
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Visible impact — your work directly shapes customer experience and quality strategies
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Collaborative, learning-focused culture that supports your career journey
Ready to start your analytics career where insights drive real change? Apply today!
Local Benefits (English):
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.
- Country-specific programs and initiatives may be available.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
