Salary: $1,200 USD Monthly
Location: Remote in LATAM
This is an international contractor role paid in USD
About Your Startup Operations
Your Startup Operations is a boutique agency providing operational services to small businesses. We work primarily with small business owners in the United States and our vision is to give power to the people who own small businesses by delivering white glove service while maintaining flexibility, care and affordability.
Our SCORE Values
- Solution-focused: Think critically and propose solutions independently.
- Curiosity: Ask questions and actively seek understanding.
- Ownership: Take full accountability and responsibility for your role.
- Resourcefulness: Use all available resources to solve challenges or answer questions.
- Excellence: Deliver high-quality work and exceptional results.
Who You Are
- You are extremely resourceful. If you have not done something before, your instinct is to research, ask questions, make calls, compare options, and figure it out.
- You are proactive and anticipate needs instead of waiting for instructions.
- You are comfortable moving between executive, personal, and household responsibilities throughout the day.
- You have strong ownership and follow-through. When something is assigned to you, you make sure it gets completed.
- You are highly organized and can manage multiple appointments, requests, deadlines, and priorities without losing track of details.
- You communicate clearly and know when to provide an update, ask a question, or recommend a solution.
- You are discreet, dependable, and trustworthy with sensitive personal, family, household, and business information.
- You are comfortable running occasional errands and handling responsibilities in person in Mexico City.
Hint: On your first interview, mention which SCORE value you most align with at the end of the interview for huge bonus points.
Responsibilities
- Manage calendars, appointments, reservations, scheduling, and personal administrative needs.
- Coordinate household and family logistics, including appointments, service providers, and other day-to-day needs.
- Manage household bills, payments, records, and related administrative tasks.
- Support light property management, including rental applications, lease coordination, and communication with relevant parties.
- Coordinate personal and business travel, including flights, accommodations, transportation, reservations, and itineraries.
- Provide executive support, including scheduling, paperwork, research, government registrations, and light project management.
- Research and source vendors, service providers, products, and solutions, validating pricing, reviews, availability, and other relevant details.
- Make calls, request quotes, coordinate vendors, and follow up until requests are completed.
- Handle occasional errands and in-home responsibilities in Mexico City. Approximately 20% of the role may involve in-person work depending on the week.
- Keep the co-founders informed through concise updates and proactively flag decisions or issues requiring their attention.
- Report primarily to one co-founder while supporting the second as needed.
Role Requirements
- Must be based in Mexico City, Mexico.
- 2+ years of experience as a personal assistant, executive assistant, household or estate manager, property manager, hospitality professional, or in another high-touch support role.
- Fluent written and spoken English and Spanish.
- Strong research, sourcing, organization, and problem-solving skills.
- Comfortable independently communicating with vendors, businesses, service providers, and other external contacts by phone, email, and messaging.
- Excellent judgment, discretion, and respect for confidentiality.
- Ability to work independently and manage a mix of personal, household, and executive priorities.
- Comfortable completing a background check, reference check, and recurring drug screening due to the trusted and in-home nature of the position.
- Available for occasional in-person responsibilities in Mexico City with reasonable scheduling flexibility.
- Comfortable working as an international independent contractor.
- Reliable primary and backup internet connections.
Nice to Have
- Experience in recruiting, sourcing, research, or another role requiring strong investigative skills.
- A valid US visa, as occasional travel to the United States may be required. A US visa is not required to apply.
- Experience in healthcare, caregiving, hospitality, property management, or another role involving high-touch service or work in clients' homes.
