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Senior ServiceNow Developer

Lenovo -
Federal, CDMX

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Información del empleo

Cualificaciones

Administración de personal
Gestión de servicios de TI
SOAP
ServiceNow
Requisitos comerciales

Descripción completa del empleo

General Information

Req #

100016984

Career area:

Information Technology

Country/Region:

Mexico

State:

Distrito Federal

City:

Mexico D.F.

Date:

Tuesday, May 26, 2026

Additional Locations:

Mexico

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

About the Role

We are seeking an experienced ServiceNow Senior Developer to support the design, development, and delivery of ServiceNow solutions across multiple modules. This is a hands-on development role first, where you will actively build and implement solutions while also providing guidance and support to a small team of developers. You will serve as a senior technical resource, helping to drive solution quality, share best practices, and ensure successful project delivery. You will work closely with customers across North America and Latin America, partnering with stakeholders to translate business needs into scalable ServiceNow solutions.

This position is hybrid based in Mexico City, Mexico.

What You’ll Do

Hands-On Development

Design, develop, and implement ServiceNow solutions across ITSM, CSM, Service Portals, and Scoped Applications
Build and maintain integrations using REST, SOAP, MID Server, and other frameworks
Troubleshoot and resolve complex technical issues across environments

Solution Design & Delivery

Translate business requirements into scalable technical solutions aligned with ServiceNow best practices
Contribute to solution architecture decisions and platform improvements
Ensure high-quality, maintainable, and secure code

Client Engagement

Work directly with customers to gather requirements and provide technical guidance
Communicate technical solutions clearly to both technical and non-technical stakeholders

Team Support & Mentorship

Act as a go-to technical resource for a small team of developers
Provide guidance through code reviews, troubleshooting, and best practices
Support the growth and development of junior team members through day-to-day collaboration

Requirements

5+ years of hands-on ServiceNow development experience
Strong expertise in ITSM, CSM, integrations, and portal development
Experience in a client-facing or delivery environment
Proven ability to guide or support other developers (without formal people management required)
Strong communication skills and ability to work with global teams
Ability to manage multiple priorities in a fast-paced environment
Must be based in Mexico (LATAM)

Additional Locations:

Mexico

Mexico

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