Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
Reporting to the Automation Manager, the Shift Manager is a key operational leader responsible for overseeing the performance, reliability, and safety of Symbotic’s highly automated robotic systems during assigned shifts. This role blends strong people leadership with technical oversight, including monitoring system health, troubleshooting automation issues, and ensuring the efficient operation of robotic vehicles, vertical lifts, automated adapters, and warehouse execution systems.
The Shift Manager serves as the primary on-shift liaison between the customer, Symbotic operations, engineering, and maintenance teams, ensuring escalations are handled appropriately, recurring issues are addressed, and automation performance meets contractual KPIs. The ideal candidate is a decisive, safety-driven leader who can translate system data into actionable insights, coach teams through complex problems, and maintain high levels of reliability in a fast-paced, automated environment.
Experience working with and troubleshooting servo motors, conveyance systems, pneumatics, and VFD’s.
Monitor, troubleshoot, and optimize automation systems—including robotic vehicles, vertical lifts, automated adapters, and warehouse execution systems—to maximize uptime, throughput, and reliability.
Ability to interpret automation dashboards, system alerts, and performance data to identify issues, adjust workflow, and maintain system flow.
Lead, train, coach, and develop shift team members, fostering engagement, accountability, and adherence to safety protocols.
Ensure compliance with OSHA, Symbotic , and customer safety, quality, and regulatory standards, including LOTO and fall protection.
Staff each shift appropriately, assign roles, conduct training, and drive continuous skill development for team members.
Communicate system status, operational updates, and technical concepts clearly to shift teams, maintenance, engineering, and customers.
Associate or Bachelor's degree in engineering , Operations, Supply Chain, Computer Science, Robotics, Industrial Automation, or related field (or equivalent experience).
Minimum of 3 years working with automation, robotics, or electro-mechanical systems in manufacturing, l ogistics , or warehouse environments.
Skilled in troubleshooting and maintaining robotic and automated systems; experience with PLCs (Allen-Bradley/Siemens), SQL, Linux, or Python preferred.
High sense of urgency, adaptability, and ability to work independently in a fast-paced, automated environment.
May require PPE in construction or installation areas (hard hat, vest, steel-toe shoes, eye and hearing protection, harness).
Ability to stand and walk for 10–12 hours , performing bending, twisting, climbing, crawling, and repetitive movements.
Reportando al Gerente de Automatización , el Gerente de Turno es un líder operativo clave responsable de supervisar el rendimiento , la confiabilidad y la seguridad de los sistemas robóticos altamente automatizados de Symbotic durante los turnos asignados . Este rol combina un fuerte liderazgo de personas con supervisión técnica , incluyendo el monitoreo del estado del sistema , la resolución de problemas de automatización y la garantía de un funcionamiento eficiente de los vehículos robóticos , elevadores verticales , adaptadores automatizados y sistemas de ejecución de almacenes .
El Gerente de Turno actúa como el principal enlace durante el turno entre el cliente y los equipos de operaciones , ingeniería y mantenimiento de Symbotic , asegurando que las escalaciones se manejen adecuadamente , que los problemas recurrentes se aborden y que el rendimiento de la automatización cumpla con los KPI contractuales . El candidato ideal es un líder decisivo y orientado a la seguridad , capaz de traducir datos del sistema en acciones concretas , guiar a los equipos a través de problemas complejos y mantener altos niveles de confiabilidad en un entorno automatizado y de ritmo rápido .
Monitorear , solucionar y optimizar sistemas de automatización — incluyendo vehículos robóticos , elevadores verticales , adaptadores automatizados y sistemas de ejecución de almacenes — para maximizar el tiempo de actividad , el rendimiento y la confiabilidad .
Liderar , capacitar , entrenar y desarrollar a los miembros del equipo del turno fomentando el compromiso , la responsabilidad y el cumplimiento de los protocolos de seguridad .
Garantizar el cumplimiento de las normas de seguridad , calidad y regulaciones de OSHA, Symbotic y del cliente , incluyendo LOTO y protección contra caídas .
Comunicar claramente el estado del sistema , actualizaciones operativas y conceptos técnicos a los equipos del turno , mantenimiento , ingeniería y clientes .
Título asociado o licenciatura en Ingeniería, Operaciones , Cadena de Suministro , Ciencias de la Computación , Robótica , Automatización Industrial o un campo relacionado (o experiencia equivalente ).
Puede requerir EPP en áreas de construcción o instalación (casco, chaleco , zapatos de punta de acero , protección ocular y auditiva , arnés ).
Capacidad para estar de pie y caminar 10–12 horas , realizando doblado , torsión , escalada , arrastre y movimientos repetitivos .
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
