Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Our team delivers customer self-service functionality via the Farmers/Foremost/Bristol West Websites and Mobile Applications.
Product Managers collaborate with product owners, developers, architects, scrum master and business owners/SMEs to create features that deliver self-service solutions that are aligned with strategic business goals. Follows through with development, some UAT, demo's, to ensure business needs are met with the development associated with the features assigned. Works in a SAFe Agile environment.
Maximizes the delivery of value to customers in the shortest sustainable lead time. Identifies business and customer needs, prioritizing program level work and guiding this work through the process of Program Kanban. Contributes to the development of the vision and defining and executing on the roadmap for the value stream in which they support with the guidance of a more senior PM or Business Leader. Continuously defines, prioritizes and validates requirements using market research, customer feedback and development capacity to deliver value in short, integrated learning cycles.
Requirements
Total Experience: 3–5 years of experience in Product Management, Business Analysis, or a related digital role.- Domain Expertise: 2+ years of experience specifically managing customer-facing digital products (Websites or Mobile Apps). Experience in Insurance or Financial Services is a significant plus.
- Agile Proficiency: Proven experience working within a SAFe (Scaled Agile Framework) or similar enterprise-level Agile environment.
- Lifecycle Management: Demonstrated experience taking features from initial discovery/research through to UAT (User Acceptance Testing) and deployment.
Technical & Soft Skills:
- SAFe/Agile Methodology - Intermediate: Must be comfortable writing Features and managing User Stories, and participating in PI (Program Increment) Planning.
- Stakeholder Management: Ability to influence and collaborate with cross-functional teams (Architects, Developers, Designers, and Business SMEs) without direct authority.
- Data-Driven Decision Making: Experience using customer feedback and web analytics to prioritize a product backlog.
- Communication Skills - Intermediate/Advanced: Strong ability to translate complex business needs into technical requirements and vice-versa.
Software / Tool Skills:
- Rally: 1–3 years of experience using Rally (or Jira/Azure DevOps) for backlog management and tracking.
- Figma: 1–3 years of experience navigating design files, providing feedback to UX designers, and using prototypes to communicate vision.
- Microsoft Office Suite: Proficiency in Excel (data analysis) and PowerPoint (roadmap presentations).
"Nice to Have" Certifications
- POPM (SAFe Product Owner/Product Manager) certification.
- CSPO (Certified Scrum Product Owner).
Benefits
Benefits
Competitive compensation and benefits package:
1. Competitive salary and performance-based bonus
2. Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc.
3. Dynamic and inclusive work culture within a globally renowned group
4. Private Health Insurance
5. Paid Time Off
6. Training & Development
Note: Benefits differ based on employee level.
