15 publicaciones de empleo destacadas de service associate en monterrey, nle (¡Están contratando!)

People Support Jr Analyst
PepsiCo —San Nicolás de los Garza, N. L.
- Administración de personal
- Servicio al cliente
- Inglés
2d
Supply Chain Analyst
AFL Telecommunications LLC —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
Payroll Analyst III
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Finanzas
- Licenciatura
IT Solutions Architect
Corning —Obispado, N. L.
- Microsoft Access
- Azure
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Warranty specialist 1
Bosch-HomeComfort —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
HR Business Partner
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- Bilingüe
- Oracle
- Administración de personal
Customer Care Advocate- Mexico ii
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Salesforce
Senior Network Engineer
AFL Telecommunications LLC —Apodaca, N. L.
- Tiempo completo
- Bilingüe
- Informática
- Inglés
Customer Care Advocate- Mexico
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Salesforce
Manufacturing Engineer II
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- AutoCAD
- Microsoft Excel
- CAD
9d
Design Engineer III (VAVE)
Regal Rexnord —Apodaca, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Process Developer- Collections
EDM S de RL de CV —San Pedro Garza García, N. L.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Sr. Electrical Engineer
Vertiv —Santa Catarina, N. L.
- Administración de personal
- CAD
- Licenciatura
SAP CPQ Engineer
Dematic Logistics de Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Tiempo completo
- Licenciatura
SAP Project Systems Specialist
Dematic Logistics de Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Inglés

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People Support Jr Analyst

PepsiCo -
San Nicolás de los Garza, N. L.

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Información del empleo

Hace 2 días

Cualificaciones

Administración de personal
Servicio al cliente
Inglés
Mejora continua
Liderazgo

Descripción completa del empleo

Overview:

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Your Impact

The role focuses on managing and resolving internal employee requests efficiently, ensuring timely service and effective solutions. It also involves analyzing issues, tracking KPIs, and improving processes to enhance operational efficiency and employee experience.

Responsibilities:

As a People Support Jr Analyst your responsibilities will be:

Manage and follow up on internal employee requests, ensuring timely resolution and adherence to service standards.
Analyze requests to identify root causes and support the implementation of effective solutions.
Maintain clear and timely communication with stakeholders.
Monitor and update service KPIs, ensuring accurate tracking and reporting of performance metrics.
Identify trends and areas for improvement based on data analysis, and provide recommendations to enhance processes.
Collaborate with cross-functional teams to support the resolution of cases and ensure alignment with established processes.
Document and maintain the knowledge base, ensuring information is accurate, updated, and accessible.
Support the standardization and simplification of processes and documentation.
Apply best practices in knowledge management and continuous improvement in daily activities.
Escalate complex issues following defined procedures and keep relevant stakeholders informed.

Qualifications:

Who Are We Looking For?

Experience in customer service, help desk, or request management roles
Excellent communication skills for interaction with cross-functional teams and stakeholders
Strong organizational skills with attention to detail and ability to manage multiple requests
Advance English is a must

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

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service associate empleos en monterrey, nle

People Support Jr Analyst

Supply Chain Analyst

Payroll Analyst III

IT Solutions Architect

Warranty specialist 1

HR Business Partner

Customer Care Advocate- Mexico ii

Senior Network Engineer

Customer Care Advocate- Mexico

Manufacturing Engineer II

Design Engineer III (VAVE)

Process Developer- Collections

Sr. Electrical Engineer

SAP CPQ Engineer

SAP Project Systems Specialist

More jobs to discover

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