7 publicaciones de empleo destacadas de shift remote work en ciudad de méxico (¡Están contratando!)

Junior Technical Support Engineer
Infoblox —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Linux
- Vacaciones adicionales o permisos con goce de sueldo
1d
Technical Support Executive
Infosys —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
5d
MEX - Performance Creative & Meta Marketing Specialist
Tidal —Ciudad de México, CDMX
- $2,500 a $2,800 por mes
- Tiempo completo
- Microsoft Excel
- Inglés
- SharePoint
Postulación rápida
SAP Fico Functional Architect
Cognizant —Colonia Polanco, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
10d
Sr. Software Design Engineer in Test (SDET)- Remote in MX
QAD —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Contratos
Senior Strategist, AdTech (MX)
Cybba —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Performance Manager (Demand Gen) (Performance Marketing) (Mexico)
Thrive Digital —Ciudad de México, CDMX
- $850,000 a $1,050,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Capacitación
- Liderazgo
- Seguro dental
- Horarios flexibles
Postulación rápida

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Junior Technical Support Engineer

Infoblox -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 1 día

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

TCP
Servicio al cliente
Bachillerato
DHCP
DNS
Atención al cliente
Linux
TCP/IP
Habilidades de comunicación

Descripción completa del empleo

At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox .

Junior Technical Support Engineer

We have an opportunity for a Junior Technical Support Engineer to join our Support Operations team in Mexico City, reporting to the Manager of Technical Support . In this pivotal role, you will be responsible for providing technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web; diagnosing and analyzing problems; and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience.

Be a Contributor — What You’ll Do

Provide remote technical support for Infoblox customers and partners
Take ownership of customer issues and see problems through to resolution
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
Provide prompt and accurate feedback to customers
Document knowledge in the form of knowledge-based tech notes and articles
Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair
Use your intuition and innovation to provide solutions and workarounds for customers
Leverage AI-enabled tools and automation to improve troubleshooting efficiency, accelerate issue resolution, and enhance the customer support experience
Identify opportunities to incorporate AI-driven insights, workflows, and support practices into day-to-day technical operations
Install and configure Infoblox products and third-party software for support lab testing purposes
Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities

Be Prepared — What You Bring

1+ years remote technical support, systems administration, and network administration background desirable
Solid knowledge in TCP/IP and networking protocols
Ability and desire to learn DNS, DHCP, and other product-related protocols and technology
Excellent verbal and written communication skills
Understanding of one or more operating systems (Microsoft/Linux) desirable
Working knowledge of L2, L3 devices
Strong customer service skills
Outstanding analytical and organizational ability
Familiarity with AI-powered tools, automation platforms, or intelligent support technologies, with the ability to apply them to improve productivity and service quality
Curiosity and adaptability to learn emerging AI capabilities and incorporate them effectively into technical support workflows
Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment
Minimum of a High School diploma or relevant experience is required

Be Successful — Your Path

First 90 Days:

Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.

Six months:

Perform in shift roles like bullpen, standby, and weekend shifts.
Handle outage calls
Work with Engineering to resolve customer issues.

One year:

Handle all product-related issues.
Deliver TOI on existing and new features.
Work on becoming a feature expert.

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

Comprehensive health coverage, generous PTO, and flexible work options.
Learning opportunities, career-mobility programs, and leadership workshops.
Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy.
Modern offices healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations.
Charitable Giving Program supported by Company Match.

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

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shift remote work empleos en ciudad de méxico

Junior Technical Support Engineer

Technical Support Executive

MEX - Performance Creative & Meta Marketing Specialist

SAP Fico Functional Architect

Sr. Software Design Engineer in Test (SDET)- Remote in MX

Senior Strategist, AdTech (MX)

Performance Manager (Demand Gen) (Performance Marketing) (Mexico)

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