16 publicaciones de empleo destacadas de it support engineer en guadalajara, jal (¡Están contratando!)

IT End User Support and Collaboration Support Engineer
HP —Tlaquepaque, Jal.
- $83,000 a $127,800 por año
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
2d
Test Lead
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Azure
- Administración de personal
- DevOps
1d
MES Engineer
Molex —El Salto, Jal.
- Experiencia en bases de datos
- SQL
- Licenciatura
2d
Staff DevOps Engineer
Nextiva —Guadalajara, Jal.
- Tiempo completo
- Azure
- Informática
- DevOps
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
2d
Design Engineer (Body Team) - CDMX
Capgemini Sogeti —Guadalajara, Jal.
- CAD
- Inglés
- Licenciatura
CAM SMB Sales Manager Western/Southwest
Motorola Solutions —Guadalajara, Jal.
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Salesforce
- Licenciatura
Site Quality Manager
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Licenciatura
- Mejora continua
- Experiencia en manufactura
Manager, Carrier Sales
RXO, Inc. —Guadalajara, Jal.
- Tiempo completo
- Licenciatura
- Disponible para viajar
Senior Platform Engineer
EarnIn —Guadalajara, Jal.
- Administración de personal
- Informática
- Maestría
Postulación rápida
Senior Product Analytics Analyst
Mindbody —Guadalajara, Jal.
- Home Office (Desde casa)
- SQL
- Python
Postulación rápida
12d
Cybersecurity Engineer GCP (Google Cloud Platform)
DXC Technology —Guadalajara, Jal.
- Ingeniería
- Capacidad analítica
- Licenciatura
DevOps Engineer (GCP)
Particle41 —Guadalajara, Jal.
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Postulación rápida
Devops Engineer (Azure)
Particle41 —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
Postulación rápida
Technical Support Engineer
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Habilidades de comunicación
1h
Senior Software Developer (Java/SpringBoot)
Luxoft —Guadalajara, Jal.
- Inglés
- Java
- SQL
1d
Product Engineer
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Experiencia en manufactura
- Seguro de vida
1d

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IT End User Support and Collaboration Support Engineer

HP -
Tlaquepaque, Jal.

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Información del empleo

Tiempo completo
$83,000 a $127,800 por año
Hace 2 días

Beneficios

Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Permiso de maternidad y paternidad
Seguro de la vista
Seguro de vida

Cualificaciones

Microsoft Windows Server
Azure
Administración de personal
Informática
DevOps
Sistemas de información
SQL
Licenciatura
Servicios web
Requisitos comerciales
Python
PowerShell
Directorio activo

Descripción completa del empleo

IT End User Support and Collaboration Support Engineer

Description -

Job Summary

This role is responsible for researching, designing, and developing operational support services for business applications and information systems, aligning with organizational IT process methodology. The role involves collaborating within IT technical teams, leading small teams when necessary, and deploying infrastructure or services guided by senior technologists. The role prioritizes support services and analyzes business requirements, configures software, implements solutions, conducts testing, and maintains applications and infrastructure. The role also requires advanced technical knowledge to manage and administer complex infrastructure or software platforms, serving as an incident life cycle coordinator and addressing complex issues.

Responsibilities

Deploys end-user or enterprise infrastructure, applications, or services of moderate complexity in alignment with guidance from senior technologists, supporting more intricate solutions.
Researches, designs, and develops operational support services for both existing and new business applications and information system solutions, integrating technical and business requirements in alignment with established organizational IT process methodology.
Identifies, develops, and prioritizes support services based on business criticality, encompassing both third-party software and internally developed applications and infrastructure.
Collaborates as a valued member of one or more IT technical teams and leads a small team of support engineers or applications specialists, whenever required.
Analyzes business requirements, configures third-party software, implements infrastructure solutions, creates comprehensive documentation, conducts testing, and maintains applications, infrastructure, and information systems.
Applies advanced technical knowledge to proficiently manage and administer infrastructure or software platforms and user groups characterized by moderate to high complexity.
Assumes the role of an incident life cycle coordinator or service delivery lead to deliver resolutions for complex issues.
Identifies potential escalations and proactively communicates them to the management, leading escalation through L4.
Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.
Collaborates as a valued member of one or more IT technical teams and leads a small team of support engineers or applications specialists, whenever required.

Education & Experience Recommended

Four-year or Graduate Degree in Information Systems, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in project management, production support of information technology (IT) services, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

ITIL Certifications

Knowledge & Skills

Active Directory
Agile Methodology
Amazon Web Services
Automation
Computer Science
DevOps
IT Infrastructure
Microsoft Azure
Operating Systems
Python (Programming Language)
Scripting
SQL (Programming Language)
System Administration
Systems Engineering
Virtualization
Windows PowerShell
Windows Servers

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Data & Information Technology

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

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it support engineer empleos en guadalajara, jal

IT End User Support and Collaboration Support Engineer

Test Lead

MES Engineer

Staff DevOps Engineer

Design Engineer (Body Team) - CDMX

CAM SMB Sales Manager Western/Southwest

Site Quality Manager

Manager, Carrier Sales

Senior Platform Engineer

Senior Product Analytics Analyst

Cybersecurity Engineer GCP (Google Cloud Platform)

DevOps Engineer (GCP)

Devops Engineer (Azure)

Technical Support Engineer

Senior Software Developer (Java/SpringBoot)

Product Engineer

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