17 publicaciones de empleo destacadas de customer experience specialist en guadalajara jal. (¡Están contratando!)

Engineer – Senior Platform Automation Specialist
Cummins Inc. —Guadalajara, Jal.
- Azure
- Microsoft Outlook
- Administración de personal
Outbound & Lifecycle Marketing Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Test Engineering Technical Leader
Cisco Systems —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Análisis de datos
- Inglés
6d
Sr Spec, IT-Global Serialization
Baxter —Guadalajara, Jal.
- Inglés
- Licenciatura
- Negociación
- Vacaciones adicionales o permisos con goce de sueldo
Demand Generation Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
PRODUCTION SPECIALIST L3
Wipro Limited —Guadalajara, Jal.
- Contratos
5h
Lifecycle Marketing Specialist (B2B & B2C)
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Web Service Automation ( Katalon Studio )
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Java
- JavaScript
SAP EWM Consultant
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Inglés
- Programa de referidos
Postulación rápida
Staff Consulting Architect - CAP, Cloud Automation
Nutanix —Guadalajara, Jal.
- Tiempo completo
- Azure
- Informática
- DevOps
Solution Assessment Technical Consultant
Inviso —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
- Seguro de vida
- Programa de referidos
Postulación rápida
SystemC Modeling Developer (Remote)
UST —Guadalajara, Jal.
- Home Office (Desde casa)
- Maestría
- C++
- Desarrollo de software
- Seguro de vida
Postulación rápida
Senior Data Scientist (Hybrid Guadalajara)
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Oracle
- Doctorado
- Informática
EHS Engineer
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Sin título de educación superior
Automation Process Engineer
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- AutoCAD
- Inglés
- Ensamblaje
Aviation & Aerospace Sourcing Specialist
Alegro Industries —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida
2h
Project Specialist – Supplier Sustainability Regulations Compliance
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
2h

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Engineer – Senior Platform Automation Specialist

Cummins Inc. -
Guadalajara, Jal.

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Información del empleo

Cualificaciones

SAFe
Azure
Microsoft Outlook
Administración de personal
Informática
DevOps
Microsoft Office
Bash
VoIP
Licenciatura
Gestión de redes
SharePoint
Requisitos comerciales
Python
PowerShell
Shell Scripting
Tecnologías de la información

Descripción completa del empleo

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what \#LifeAtCummins is all about.

We are looking for a talented Engineer – Collaboration Services Platform Automation Specialist to join our team specializing in Information Technology for our CUMMINS in Guadalajara, Jalisco, MX . (Hybrid role: 3 days on site, 2 days home office).

Job Summary

The Engineer – Collaboration Services Platform Specialist is a strategic technical role within the Digital Workplace Platforms team, focused on advancing collaboration technologies across Cummins. This role will define, build, and communicate technical and architectural vision for the Collaboration Services Platform to ensure systems and solutions are fit for purpose and meet business requirements. Working closely with the Platform Manager and other team members to ensure ongoing modernization and integrated collaboration platforms. This role is embedded within the Collaboration Services team, which supports platforms such as Microsoft 365, Zoom, Box, Adobe, and SharePoint.

Key Responsibilities

Lead the technical vision and architectural strategy, providing technical support for end-user issues and concerns for the Collaboration Services Platform (Microsoft 365, Zoom, Box, SharePoint, etc.) to ensure future scalability, performance, and compliance.
Support in the Administration of Microsoft 365 (Outlook, Teams, SharePoint, Entra ID/Azure AD) , Zoom (Meetings, Zoom Phone, Zoom Rooms), Box , Adobe Acrobat/Sign , and Power Platform tools.
Drive automation of deployments , configuration management, patching, license provisioning, user lifecycle management, and alerting using PowerShell, Python, or relevant scripting tools.
Collaborate with Product Teams and Architects to ensure infrastructure aligns with Agile architecture and DevOps best practices , including Continuous Delivery Pipelines.
Develop automation workflows for CI/CD pipelines, testing, and platform monitoring.
Handle platform migrations , onboarding of acquired companies, and rationalization of collaboration technologies.
Contribute to projects for Enterprise Content Management , PowerApps, and data integration.
Partner with the Enterprise Monitoring and Automation Specialists to build intelligent alerting systems that preemptively address end-user collaboration issues.
Apply Systems Thinking and Requirements Engineering principles to assess technical feasibility, risk, and long-term value of solutions.
Maintain high performance, reliability, and user satisfaction standards while reducing operational overhead through automation.
Ensure compliance with security, governance, and legal/regulatory policies affecting collaboration platforms and communications.

Unique Role Requirements

Ability to work in a hybrid, globally distributed environment with cross-functional stakeholders.
Availability to support global collaboration platforms across multiple time zones, with occasional after-hours work during critical migrations or upgrades.
Strong problem-solving mindset with a proactive, service-oriented approach.
Willingness to lead platform modernization and support legacy system transformation initiatives.
Passion for enhancing digital employee experience and fostering innovation in the digital workplace.

Required Skills & Competencies

Collaboration Platform Administration – Deep experience with Microsoft 365, Zoom, SharePoint, Teams, Box, and Adobe administration.
Unified Communications Knowledge – Understanding of cloud VoIP, Zoom Phone, telephony infrastructure, and integration with other collaboration tools.
Power Platform & APIs – Familiarity with Microsoft PowerApps, Power Automate, and Microsoft Graph API for platform customization and automation.
Scripting & Automation – Strong PowerShell, Python, or Bash scripting skills, including deployment automation and system orchestration.
Monitoring & Analytics – Ability to set up platform monitoring, track license usage, identify inactive accounts, and generate actionable reports.
Network & Security Fundamentals – Basic-to-intermediate understanding of network management.
Agile Systems Thinking & Architecture – Approach systems holistically while guiding technical direction in Agile/SAFe environments.
Customer focus – Strong troubleshooting, diagnostic, and problem-solving skills
Global Perspective – Comfortable working across cultures, regions, and time zones with a consistent commitment to user experience and enterprise goals.
Communication & Collaboration – Ability to collaborate with engineers, architects, product managers, and end users to solve complex problems.

Preferred certifications:

Microsoft 365 Certified
Zoom Certified Administrator
Google Workspace Admin

Education, Certifications, and Licensing

Bachelor’s degree in computer science , Information Technology , or related discipline (or equivalent experience).
Preferred certifications:

Experience Requirements

Minimum of 4 years in IT engineering or architecture roles focused on platform administration, automation, and systems engineering .
Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms.
Demonstrated success managing enterprise collaboration platforms and supporting thousands of global users.
Experience implementing infrastructure as code (IaC) , automated platform monitoring, and cloud-native DevSecOps practices.

Job Systems/Information Technology

Organization Cummins Inc.

Role Category Off-site Remote

Job Type Exempt - Experienced

ReqID 2418454

Relocation Package No

100% On-Site No

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customer experience specialist empleos en guadalajara jal.

Engineer – Senior Platform Automation Specialist

Outbound & Lifecycle Marketing Specialist

Test Engineering Technical Leader

Sr Spec, IT-Global Serialization

Demand Generation Specialist

PRODUCTION SPECIALIST L3

Lifecycle Marketing Specialist (B2B & B2C)

Web Service Automation ( Katalon Studio )

SAP EWM Consultant

Staff Consulting Architect - CAP, Cloud Automation

Solution Assessment Technical Consultant

SystemC Modeling Developer (Remote)

Senior Data Scientist (Hybrid Guadalajara)

EHS Engineer

Automation Process Engineer

Aviation & Aerospace Sourcing Specialist

Project Specialist – Supplier Sustainability Regulations Compliance

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