13 publicaciones de empleo destacadas de help desk en sector popular cdmx (¡Están contratando!)

Full Stack Software Engineer, CDMX
Arketa —Ciudad de México, CDMX
- $45,000 a $70,000 por año
- Tiempo completo
- Trabajo híbrido
- Inglés
- JavaScript
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Agency Solutions Manager - Mexico
TikTok —Ciudad de México, CDMX
- Inglés
Analyst (Consulting)
IQVIA —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
Banamex- Markets Product Specialist - C11 - CIUDAD DE MEXICO
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Matemáticas
5d
Ciudad de México | Glosador - Customs Brokerage
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Experience Management Manager
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Inglés
- SQL
Risk Analytics Lead (Líder de Analítica de Riesgo) - Hybrid
Clara —Ciudad de México, CDMX
- Administración de personal
- Inglés
- SQL
4d
Pricing Revenue Management - Associate
JPMorganChase —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
Driver Success Specialist
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Licenciatura
- Sin título de educación superior
HiL Interface Engineer
Ford de México —Naucalpan, Méx.
- Tiempo completo
- Licenciatura
5d
Commerce Manager, GOC
WPP Media —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Pricing Revenue Management - Vice President
JPMorganChase —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida

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Project Manager
VML —Ciudad de México, CDMX
En VML México, buscamos un/a Project Manager enfocado/a en hacer que las cosas sucedan con claridad y propósito. Planes de desarrollo y crecimiento.
Postulación rápida
Project Manager
VML —Ciudad de México, CDMX
En VML México, buscamos un/a Project Manager enfocado/a en hacer que las cosas sucedan con claridad y propósito. Planes de desarrollo y crecimiento.
Postulación rápida

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Full Stack Software Engineer, CDMX

Arketa
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$45,000 a $70,000 por año

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Node.js
Ingeniería de software
React
Inglés
JavaScript
TypeScript
Python

Descripción completa del empleo

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both.

With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint.

We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness.

The Role:

Arketa is hiring a Full Stack Software Engineer who likes solving real problems for real customers. You will own work end to end, from reproducing an issue to shipping the fix, and you will grow into building full product features alongside our engineering team.

You will work across our Node.js and React/TypeScript stack with teammates based in the U.S., Canada, and Mexico.

This role is hybrid, 3 days per week in our Mexico City office. English fluency is required.

How this role works at Arketa:

We run a rotational ramp so that every engineer learns the product from the inside out before owning large features. We are upfront about this because it is core to how we ship confidently and deliver a great customer experience.

Months 0 to 9 (product mastery): You focus on fixing bugs and shipping small, high-impact features that come directly from customers and our support team. This is the fastest way to build deep, real-world knowledge of how Arketa works and where it breaks.
Month 9 and beyond (full feature ownership): You graduate into full feature development as a member of the product engineering team. If building out and leading is where your strengths are, there is room to help grow the function too.

This is not a support desk role. It is a software engineering role with a deliberate on-ramp that turns customer problems into product expertise.

Your first 90 days:

Days 0 to 30: Get familiar with the codebase and ramp up on bug fixes.
Days 30 to 90: Begin interacting with customers through our support channels and start building tools that improve bug triage.

Your first 6 to 9 months:

Roughly 60% of your time will be spent close to customers, fixing bugs and resolving user experience edge cases, with the other 40% focused on improving systems for the long term. In practice that looks like:

Triage, investigate, and resolve bugs reported by customers and the support team.
Own issues end to end: reproduce, diagnose, fix, validate, and communicate.
Collaborate closely with Support to provide timely updates and clarity on issues.
Improve system reliability by identifying root causes, not just patching symptoms.
Maintain high quality standards across testing, edge cases, and regressions.

What We’re Looking For:

2+ years experience as a software engineer
Strong written and spoken English fluency
Production experience in node.js and react/typescript
Experience in fast moving environment, such as small companies or a start-up
AI-tooling proficiency: AI as a force multiplier
Eligibility to work out of our Mexico City office

Nice to have:

Experience with global teams
Python experience
U.S-based startup exposure

What We Offer:

Competitive Salary
Unlimited PTO
Ownership and Opportunity for Advancement

For this role, the estimated annual base salary range is $45,000 - $70,000 USD, depending on experience and qualifications. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.

Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Compensation Range: $45K - $70K

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help desk empleos en sector popular cdmx

Full Stack Software Engineer, CDMX

Agency Solutions Manager - Mexico

Analyst (Consulting)

Banamex- Markets Product Specialist - C11 - CIUDAD DE MEXICO

Ciudad de México | Glosador - Customs Brokerage

Experience Management Manager

Risk Analytics Lead (Líder de Analítica de Riesgo) - Hybrid

Pricing Revenue Management - Associate

Driver Success Specialist

HiL Interface Engineer

Commerce Manager, GOC

Pricing Revenue Management - Vice President

IT Service Desk Agent

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