3 publicaciones de empleo destacadas de tech support en guadalajara, jal (¡Están contratando!)

Senior Software Development Engineering, Device Diagnostics and Troubleshooting, Device Software and Services
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Zapopan, Jal.
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- Licenciatura
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Senior Software Development Engineer, Device Software & Services (DS2)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Zapopan, Jal.
- Tiempo completo
- Informática
- Licenciatura
- Capacitación
Sr. Software Development Engineer - International Relocation to Mexico (LATAM Candidates), Device Software & Services (DS2)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Zapopan, Jal.
- Tiempo completo
- Informática
- Licenciatura
- Capacitación

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Senior Software Development Engineering, Device Diagnostics and Troubleshooting, Device Software and Services

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. -
Zapopan, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Informática
Licenciatura
Capacitación
Desarrollo de software

Descripción completa del empleo

DESCRIPTION

The Device Software and Services organization builds foundational capabilities used by Amazon Devices, including Kindle, Fire Tablets, Echo, Fire TV, and many more. The Device Diagnostics and Troubleshooting team builds state-of-the-art observability, diagnostics, and troubleshooting systems leveraging Generative AI to enable automated proactive detection and rapid root cause identification.

As a Senior SDE, you will be a technical leader on the engineering team and will set the technical direction for building highly performant, scalable, and extensible software applications and services. You will partner with other engineering leaders and product managers to shape the engineering roadmap for the team. You will help guide and mentor other engineers and foster a team culture that focuses on engineering and operational excellence. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application.

We're looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we are seeking a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines

Key job responsibilities

Architect and deliver complex software systems that align with Amazon's engineering standards and business objectives
Drive technical decisions and design reviews that impact multiple services or teams within the organization
Lead development of critical features while mentoring junior engineers in technical best practices and engineering principles
Establish and maintain robust monitoring, metrics, and operational excellence practices for high-availability systems
Define and enforce code quality standards, testing strategies, and documentation requirements across projects
Proactively identify and resolve complex technical challenges while implementing preventive measures
Participate in building high-performing teams through technical interviews and making data-driven hiring recommendations

BASIC QUALIFICATIONS

7+ years of non-internship professional software development experience
7+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team

PREFERRED QUALIFICATIONS

7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Senior Software Development Engineering, Device Diagnostics and Troubleshooting, Device Software and Services

Senior Software Development Engineer, Device Software & Services (DS2)

Sr. Software Development Engineer - International Relocation to Mexico (LATAM Candidates), Device Software & Services (DS2)

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