Product Quality Engineer:
The Product Quality Engineer will assure that major ETO (Engineer to Order) projects, will be implemented properly from order to hand over to the customer. In particular he/she will be in close contact with the local Service organization and the central functions (R&D, Marketing, Service and Quality) to coordinate communication between the 2 parties and assuring the customer requirements are understood and timely applied. He/she will coordinate the activities that people of central functions have to do at site to support the local organization (if requested or needed). Will supervise on site, if necessary. He/she will follow up problems found from design phase to commissioning, involving the relevant department.
Responsibilities
- Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting, PDCA document preparation, closure meeting, assembly process, final test, witness test, etc.
- Collect information and documentation (technical and commercial, i.e. technical drawings, order documentation, unit setting, etc.) of the projects from central functions (R&D, Marketing, Service, Operations and Quality) and make them available to local organization to support the site activity.
- Collect information on regular basis about site situation (site activity plan, utilities availability, etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
- Monitor site activity and facilitate communication between central and local teams in case of need.
- Report any issues found at site by local team or during his/her visits at site, to the departments that have to manage and fix the issue (Service, Production, R&D, Quality, etc.).
- Visit the sites involved in the major projects before, during and/or after the units commissioning (based on specific needs), to support local organization and collect useful information for products improvement.
- Follow up any activity done by central functions to assure they have been done and completed as expected.
- Monitor the product behavior after hand over to the customer, and report to factory (R&D, Quality, Manufacturing, etc.) major issues on those products
- Leads the development of FMEAs and control plans and maintains the resulting protocols for processing materials into finished products
- Develops standards and methods for inspection, testing, and evaluation of both manufactured and purchased products
- Supports Supplier Quality and the plants in the execution of supplier PPAPs
- Adjudicates PPAPs from internal and external manufacturers
- Leads corrective action activities and facilitates cross-functional teams in the application of the 8D methodology
- Supports plant efforts to address customer complaints and returns
Monitors global product field failure rates to drive improvement and inform future reliability targets
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Qualifications:
- Technical school background:
- university degree in Electrical Engineering is a plus.
- Good knowledge of Power Products and principles.
- 3-5 or more years of experience in technical position (like Quality, Service, Product Manager).
- Good English.
- Computer literate, specifically the MS Office package (Access included).
- Ability to plan activities in short midterm.
- Ability to coordinate people from different departments.
- Ability to manage multiple tasks setting the right priority.
- Highly customer focused.
- Problem solving capability.
- Attitude to listen customers' (internal and external) needs.
- Working in team.
Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
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Time Travel Needed:
OUR CORE PRINCIPALS : Safety . Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] .
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