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Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices.
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Let’s build a better future together!
The Strategy & Consulting - Global Network - SONG practice is aligned to Accenture Song and works with clients across their marketing, commerce/sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, commerce/sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.
What’s in it for you
Grow engineering leaders and multidisciplinary teams across AI, backend, cloud, and commerce platforms
What you will do in this role
As an Agentic Consultant/Manager in Customer Technology – Commerce, you will own the architecture, delivery, and scaling of Agentic Commerce implementations, ensuring AI-driven capabilities are production-ready, secure, and tightly integrated with enterprise commerce ecosystems.
Commerce & Platform Leadership
Translate AI-driven commerce strategy into executable platform roadmaps aligned to Salesforce, Adobe, SAP, and MACH ecosystems
Architecture & Engineering
Architect modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
Establish enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
Drive build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure
Lead large, distributed engineering and delivery teams across AI, backend, data, cloud, and DevOps
Oversee CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
Ensure seamless integration with CRM, CDP, payments, order management, pricing, and fulfillment systems
Governance, Risk & Value Realization
Define technical and business KPIs to measure agent performance, conversion uplift, operational efficiency, and ROI