20 publicaciones de empleo destacadas de supervisor de data center en mexico (¡Están contratando!)

Customer Service Support Analyst
Concord Servicing —Ciudad de México, CDMX
- $240,000 a $264,000 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro dental
- Seguro de vida
Postulación rápida
4d
Supervisor, Data Center Critical Facilities
Equinix —Querétaro, Chis.
- Tiempo completo
- Administración de personal
- Licenciatura
- HVAC
Electrical Site Supervisor - Industrial and Data Center Projects
Turner & Townsend —Querétaro, Qro.
- Tiempo completo
- Inglés
Postulación rápida
12d
Assistant Research Associate-Roster
CIMMYT —Ciudad de México, CDMX
- $230,040 a $287,640 por año
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Maintenance Supervisor
WireCo WorldGroup —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SUPERVISOR CUSTOMER SERVICE B2C - Call Center
Despegar —Cancún, QRoo.
- Tiempo completo
- CRM software
- Microsoft Excel
- Servicio al cliente
Postulación rápida
HRSS Lead
Corning —Obispado, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Supervisor de Seguridad e Higiene
DATA CENTER DIGITAL ENERGY AND COOLING —Amozoc de Mota, Pue.
- $14,000 por mes
- Contratación urgente
- Licenciatura
- Trabajo al aire libre
Postulación rápida
Manager Manufacturing Engineering
Vertiv —Mexicali, B.C.
- Correo electrónico
- Administración de personal
- CAD
- Mejora continua
Supervisor Call Center HotelDO - SABRE y/o AMADEUS Necesario
Despegar —Ciudad de México, CDMX
- Tiempo completo
Postulación rápida
8d
Structural Engineer - Industrial Facilities
SSOE, Inc. —León, Gto.
- Tiempo completo
- AutoCAD
- Inglés
- Maestría
- Seguro dental
- Seguro de vida
M25233 Legal Assistant (Locally Recruited)
CIMMYT —Texcoco, Méx.
- $25,000 a $30,000 por año
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Field Associate - Temporary Appointment -Ciudad Juarez
United Nations High Commissioner for Refugees (UNHCR) —Ciudad Juárez, Chih.
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
4d
Mechanical Engineering.
Vertiv —Tijuana, B.C.
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Operations Manager, Quality and Change, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Tepotzotlán, Méx.
- Tiempo completo
- Administración de personal
- Análisis de datos
- Inglés
22h
Content Creator Multimedia
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
Care Supervisor
Xe —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Servicios financieros
- Seguro de vida
Postulación rápida
Planning Supervisor
Emerson —Mexicali, B.C.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
- Seguro dental
- Permiso de maternidad y paternidad
Bilingual Collections Specialist
GoodLeap —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Microsoft Office
Supervisor, Taxes
Baxter —Ciudad de México, CDMX
- ERP systems
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
12d

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Customer Service Support Analyst

Concord Servicing -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$240,000 a $264,000 por año
Hace 4 días

Beneficios

Seguro dental
Seguro de vida

Cualificaciones

Bilingüe
Power BI
Microsoft Excel
Estadísticas
Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Tablas dinámicas
Recolección de datos

Descripción completa del empleo

The Contact Center Support Analyst serves as a key resource for the generation, analysis, validation, and distribution of contact center performance reports, portfolio performance summaries, incentive tracking, and other operational reporting used to support business decisions and compensation programs.

This position works closely with Operations Management, Contact Center Leadership, and supporting departments to ensure the accuracy, timeliness, and integrity of all metrics that impact agent, team, and departmental performance. The analyst is responsible for maintaining reporting processes, identifying trends and opportunities, validating data, and delivering actionable insights that support operational effectiveness, client reporting requirements, and incentive compensation calculations.

Additionally, the role supports the development and continuous improvement of reporting tools, dashboards, and automated processes to enhance efficiency, reduce manual effort, and improve data visibility across the organization

Duties and ResponsibilitiesStatistical Reporting & Analysis

Generate, maintain, validate, and distribute daily, weekly, monthly, and portfolio operational reports supporting Contact Center performance, client portfolio management, and incentive compensation programs.
Compile, analyze, and monitor key performance indicators (KPIs), including collection performance, recovery rates, promise-to-pay fulfillment, right-party contacts, productivity metrics, service levels, quality measures.
Ensure the accuracy, integrity, and consistency of all reporting data prior to distribution to leadership teams, clients.
Identify trends, anomalies, risks, and reporting discrepancies, providing analysis and recommendations to management for corrective action or process improvement.

Bonus Program Support

Collaborate with management to define, document, maintain, and update incentive compensation methodologies, performance thresholds, and reporting requirements.
Prepare bonus eligibility reports by agent, team, and department based on established performance metrics.
Respond to inquiries from agents and supervisors regarding bonus calculations and data discrepancies.
Maintain historical records of all bonus-related reports for audit and compliance purposes.

Technology & Tools

Develop and improve reporting tools, dashboards, and automated processes to streamline data collection and report generation.
Utilize reporting platforms (e.g., Phoenix Reporting, Excel, Power BI, or similar tools) to produce clear and actionable performance reports.
Evaluate current reporting procedures and recommend improvements to increase efficiency and accuracy.

Collaboration & Support

Work closely with the Contact Center Operations Manager on ongoing department projects related to performance tracking and incentive programs.
Assist with internal audits related to collections statistics and compensation data.
Provide analytical support for special projects including system conversions, mailings, and month-end reporting cycles.

Requirements

Degree in Accounting, Finance, Statistics, Business Administration, or equivalent combination of education and relevant experience. (Preferred not required)
Strong analytical skills with the ability to interpret large data sets and translate them into meaningful reports.
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas, charts); experience with Power BI or similar reporting tools is a plus.
Knowledge of collections metrics, loan calculations, and contact center performance indicators.
Must be accurate, detail-oriented, and possess excellent organizational skills.
Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.
Ability to read, write, and speak English fluently; bilingual (English/Spanish) is a plus.
Ability to react to change productively and handle additional tasks as assigned.

Benefits

Salary 22,000

Internet Bonus 400

Voucher Bonus 2,000

Medical Insurance

Dental Insurance

Life Insurance

Postulación rápida

Refina tu búsqueda

supervisor de data center empleos en mexico

Customer Service Support Analyst

Supervisor, Data Center Critical Facilities

Electrical Site Supervisor - Industrial and Data Center Projects

Assistant Research Associate-Roster

Maintenance Supervisor

SUPERVISOR CUSTOMER SERVICE B2C - Call Center

HRSS Lead

Supervisor de Seguridad e Higiene

Manager Manufacturing Engineering

Supervisor Call Center HotelDO - SABRE y/o AMADEUS Necesario

Structural Engineer - Industrial Facilities

M25233 Legal Assistant (Locally Recruited)

Field Associate - Temporary Appointment -Ciudad Juarez

Mechanical Engineering.

Operations Manager, Quality and Change, Worldwide Operations

Content Creator Multimedia

Care Supervisor

Planning Supervisor

Bilingual Collections Specialist

Supervisor, Taxes

Quiero recibir la alerta de empleo más reciente para supervisor de data center en mexico

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