About the role
We are looking for a young, ambitious engineer who wants to grow into a leadership position.
This role is ideal for someone with a strong technical foundation who enjoys solving problems, coordinating activities, and working closely with different teams. You do not need previous experience as an Operations Coordinator—we will provide training and a structured learning path.
After the onboarding period, you will gradually take ownership of daily operations and eventually lead a team of approximately 10 people.
This is an excellent opportunity for engineers who aspire to become future Operations Leaders.
What will you do?
- Coordinate and support daily operational activities.
- Monitor incidents and ensure timely resolution.
- Prioritize tasks based on business impact.
- Follow KPIs and SLA commitments.
- Collaborate with NOC, DevOps and Commercial teams.
- Identify operational risks and propose improvements.
- Participate in on-call rotations and critical incident management.
- Contribute to process standardization and continuous improvement.
- Develop leadership skills while working alongside experienced managers.
What are we looking for?Required
✅ Bachelor's degree in Engineering (Systems, Robotics, Mechatronics, Telecommunications, Computer Science or related).
✅ 2+ years of experience in technical support, IT operations, NOC, infrastructure, DevOps support, or incident management.
✅ Experience handling incidents and working with ticketing tools.
✅ Knowledge of:
- Linux
- TCP/IP networking
- Basic Bash or Python scripting
- Databases
- Troubleshooting and root cause analysis
✅ English B2+ (must be comfortable interacting with international customers).
We believe you will thrive in this role if you are:
✔ Extroverted and a strong communicator.
✔ Curious and eager to learn.
✔ Interested in leading people and projects in the future.
✔ Comfortable working in fast-paced environments.
✔ Proactive and highly accountable.
✔ Logical, analytical and solution-oriented.
✔ Able to make decisions under pressure.
✔ Open to participating in on-call rotations.
What we offer
✨ Hybrid work model.
✨ Excellent work environment.
✨ Direct exposure to Operations and Technology leadership.
✨ Accelerated career growth.
✨ Opportunity to lead a team after the learning curve.
✨ Highly skilled technical mentors.
✨ Freedom to propose ideas and drive improvements.
Sueldo: $22,000.00 - $25,000.00 al mes
Beneficios:
- Bebidas gratis
- Opción a contrato indefinido
- Teléfono de la empresa
- Vales de despensa
Lugar de trabajo: Empleo presencial
