5 publicaciones de empleo destacadas de technical support representative en ciudad de méxico, dif (¡Están contratando!)

Director of Market Development & Growth Strategies, Mexico
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Director of Market Development & Growth Strategies, Mexico

Edwards Lifesciences -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Excel
Administración de personal
Doctorado
Inglés
Investigación
Microsoft Office
Maestría
Pérdidas y ganancias
Licenciatura
Estimación y pronóstico
Presupuestos
Negocios
Gestión de cuentas
Liderazgo
Habilidades de comunicación

Descripción completa del empleo

Job Description

The Director of Market Development and Growth Strategies Mexico is responsible for steering Edwards Lifesciences’ national strategy, ensuring alignment across business units, and driving sustainable growth in a rapidly evolving healthcare environment. This executive role leads the development and execution of integrated commercial and business enablement strategies that strengthen Edwards’ position across priority accounts—particularly within the public sector as procurement models continue to shift. The Director of Market Development and Growth Strategies serves as the senior representative of the organization in Mexico, safeguarding Edwards’ reputation, ensuring compliance, and building long term partnerships that expand patient access to innovative therapies.

How you’ll make an impact:

Strategic Leadership & Commercial Alignment

Align country level strategy with global and regional objectives, ensuring cohesive execution across all business units and commercial teams.
Lead the development of unified strategic account plans for Mexico’s most influential public and private institutions, ensuring coordinated engagement and value delivery across therapy areas.
Drive commercialization efforts by integrating insights from sales, marketing, clinical, and business enablement teams to accelerate adoption of Edwards’ technologies.
Translate market intelligence, competitive dynamics, and policy trends into actionable strategies that strengthen Edwards’ position in priority accounts and emerging care models.

Commercial Access Strategy & Procurement Evolution

Lead the design and execution of a commercial access strategy that responds to Mexico’s evolving procurement environment, including consolidated purchasing, centralized tenders, and new funding mechanisms.
Anticipate structural changes in the public sector purchasing model and proactively shape Edwards’ commercial approach to ensure continuity of supply, competitive positioning, and long term business sustainability.
Build strong relationships with procurement authorities, payer organizations, and institutional decision makers to support access to Edwards’ therapies through commercially viable pathways.
Represent Edwards within policy shaping bodies and MedTech associations such as AMID, while building long term institutional relationships.
Guide cross functional teams in developing value propositions, economic arguments, and evidence based materials that support favorable purchasing and adoption decisions.

Strategic Account Management & Stakeholder Engagement

Serve as the executive sponsor for Mexico’s most strategic accounts, ensuring coordinated engagement across BUs and functions.
Strengthen partnerships with healthcare providers, national institutes, payer organizations, and professional societies to advance shared goals in patient care.
Represent Edwards in high level forums, negotiations, and industry discussions, reinforcing the company’s leadership in structural heart disease, critical care, and emerging technologies.
Safeguard Edwards’ brand and reputation through active participation in corporate responsibility initiatives and industry associations.

Talent Development & Leadership

Serve as a strategic coach and mentor to commercial teams across business units, strengthening their capabilities in strategic account management, commercial execution, and institutional engagement.
Influence talent development by identifying capability gaps, guiding skill building initiatives, and fostering a culture of collaboration, accountability, and continuous improvement.
Act as a role model and trusted advisor who reinforces Edwards’ Credo and values, promoting cross BU alignment and shared learning without direct line management responsibility.

Operational Excellence & Business Governance

Cultural stewardship: Strengthens an inclusive, values driven culture by championing corporate communications and social impact initiatives that reflect Edwards’ mission and community commitment.
Partner with functional leaders to ensure operational excellence across finance, bids and tenders, customer service, technical support, and general services.
Oversee compliance with internal policies, SOPs, and regulatory requirements, ensuring ethical and transparent business practices.
Provide accurate and timely statutory reporting, including P&L and balance sheet oversight, and lead local audits across finance and quality.
Ensure disciplined execution of commercial processes, forecasting, and resource allocation to support sustainable growth.

What you’ll need:

Bachelor's Degree in related field Experience as a business unit manager/ general manager overseeing cross functional areas at country level and skill levels exceeding the requirements of the Manager Required
Other: in MBA, PharmD, PhD, MD with a Fellowship in Outcome Research or Pharmacoeconomics Experience developing and executing complex strategies at country level. Preferred
Experience in conducting health economics, patient-reported outcomes, retrospective data analyses, epidemiology or health services research projects highly Preferred
Experience developing pharma/health-economic models, either for publication or for interactive use with customers

What else we look for:

Demonstrated track record in people management required
Experience working in a regulated industry preferred
Proven successful project management leadership skills
Proven expertise in Microsoft Office Suite and related tools and systems
Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Ability to read, write and speak English and local language
Expert understanding of product lifecycle and implications for all procedures while identifying applications of functional knowledge and existing methodologies to complex problems
Expert understanding of related aspects of all functional areas processes and/or systems within their country
Expert knowledge of financial mechanism that relates to budgeting, pricing & reimbursement
Demonstrated ability to manage one or more teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of country to the business
Strict attention to detail
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
Frequently interacts with internal and external management and senior-level customer representatives concerning projects, operational decisions, scheduling requirements, and/or contractual clarifications
Lead briefings and technical meetings for internal and external representatives
Require the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship
Dedicated to quality client service and pro-active and responsive to client needs.
Develop peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness.
Provide leadership and direction to cross-functional teams to successfully implement global enterprise systems and related solutions
Develop relationships and leverage them to influence change
Support and solicit input from team members at all levels
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Anticipates, identifies and interprets market trends and implications, applying this knowledge to management of the team and the broader business
Recognized as expert resource based on a comprehensive understanding of all external factors (financial, regulatory, economic) and how they impact Edwards and its customers
Strict attention to detail
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
Leads and represents Business Units across a region of significant strategic impact
Frequently interacts with senior-level management
External contact primarily on extremely complex sales
Frequently interacts with internal and external management and senior-level stakeholders concerning projects, operational decisions, scheduling requirements, and/or contractual clarifications

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technical support representative empleos en ciudad de méxico, dif

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