5 publicaciones de empleo destacadas de java en valle alto n. l. (¡Están contratando!)

Support Engineer 1
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Java
Systems Modeling Engineer
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Java
- C++
- Licenciatura
SAP Basis Administrator
KION Group AG —Guadalupe, N. L.
- Azure
- Oracle
- ERP systems
Full Stack Developer
Keyrus Colombia —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- Inglés
5h
Desarrollador Full Stack
MOVIRO —Monterrey, N. L.
- $20,000 a $35,000 por mes
- Azure
- Java
- JavaScript
Postulación rápida
5h

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Analista Bussines Intelligence
GrupoGP —Monterrey, N. L.
Experiencia comprobable de al menos 3 años en Business Intelligence o análisis de datos. ¡GRUPO GARZA PONCE te está buscando! ¿Qué harás en tu día a día?
Agentic Engineer - Python/Kafka Developer
Globant —Monterrey, N. L.
We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital…

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Support Engineer 1

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Informática
Sistema de gestión de almacenes
Java
SQL
Licenciatura
Mejora continua
JavaScript
PostgreSQL
Atención al cliente
SaaS
Habilidades de comunicación
MySQL

Descripción completa del empleo

The Support Engineer I is a customer-facing technical support role focused on assisting customers with issues related to the Warehouse Management System (WMS). This role is responsible for troubleshooting reported problems, resolving routine cases, documenting findings, and escalating more complex issues when needed. The position plays a key role in maintaining customer satisfaction through timely communication and effective issue resolution. Key responsibilities include case management, issue triage, troubleshooting system and operational issues, following support processes and runbooks, collaborating with internal teams, and contributing to knowledge sharing and continuous improvement efforts.

Role Summary

Responsibilities:

Deliver outstanding customer support for the BlueYonder WMS system, helping resolve issues and contribute to a positive customer experience.
Manage customer solutions and ensure adherence to SLA/SLO metrics, advocating for service quality and product stability.
Collaborate with account and project teams to support customer adoption and continuous improvement initiatives.
Implement monitoring and diagnostics using M&D tools to enhance solution stability and prevent incident recurrence.
Participate in the company’s global support model, collaborating with teams across different regions to help provide 24x7 coverage, including occasional out-of-hours support shifts..

Communication & Collaboration:

Communicate effectively with customers and stakeholders, demonstrating professionalism and empathy.
Collaborate with internal Blue Yonder teams, balancing soft and hard skills.

Competency Skillset Demonstration:

Basic knowledge of industry-standard SaaS tools..
Contribute to support activities for the Blue Yonder WMS product in functional and technical areas.
Understand supply chain industry domain, warehouse business processes, and SaaS KPIs.

Qualifications:

Bachelor’s degree in computer science, engineering, or a related field.
Customer Support / Technical Troubleshooting Experience Required – 1+ year supporting customers or troubleshooting technical issues.
WMS domain experience preferred – 1+ year of experience working with or supporting a Warehouse Management System (WMS). Familiarity with the Blue Yonder WMS solution is a plus.
Strong verbal and written communication skills with customer-facing experience
Ability to work under pressure and meet deadlines.
Basic SQL writing skills (SQL,MySQL, PostgreSQL, etc.).
API framework knowledge is a plus.
WLM product knowledge is a plus.
Proficiency in Java and code reading skills is a plus.
Proficiency in SaaS monitoring tools like AppDynamics or Splunk is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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java empleos en valle alto n. l.

Support Engineer 1

Systems Modeling Engineer

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Full Stack Developer

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