Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news
#LI-Hybrid Team Overview:
The Engagement team is responsible for increasing credit card utilization and portfolio profitability through strategic initiatives such as Meses Sin Intereses (MSI) and seasonal tactical campaigns. While the strategy function defines the framework and commercial objectives, this role plays a supporting operational function. The Credit Card Ops Intern will support the MSI and Seasonalities campaign Ops team, helping ensure accurate configuration, activation, and monitoring of these activities. This role is execution-focused and hands-on, offering exposure to offer parameter setup, validation, and ongoing maintenance — a great opportunity to learn how strategy translates into precise, reliable system execution with strong operational discipline.
Role Responsibilities:
- Support the configuration of MSI programs in internal systems (tenors, caps, eligibility rules, MCC filters, merchant logic)
- Help validate campaign parameters before go-live to avoid mistakes
- Assist in building supporting materials for MSI value prop and big spending ticket campaigns.
- Run QA checks pre and post MSI launches to help ensure offer accuracy.
- Help monitor MSI performance and flag operational inconsistencies.
- Support the team in maintaining operational documentation of active MSI configurations.
- Assist with reconciliation of performance
Role Qualifications:
- Currently pursuing a Bachelor's degree in finance, economics, engineering, or a related field, with 12 to 18 months remaining before graduation.
- Interest in fintech, banking, or financial services (prior internship experience a plus, not required).
- Strong attention to detail and comfort working with data and rules-based systems.
- Proactive mindset with willingness to ask questions and take ownership of tasks.
- Good collaboration skills and openness to feedback.
- Proficient written and verbal English communication.
- Desire to learn, improve processes, and work through ambiguity.
- Orieted to commercial side, position is expected to rotate among customer lifecycle in credit card ( early engagement, loyalty, Balance build )
EEO Statement:
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We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
