20 publicaciones de empleo destacadas de it support en 57300 tamaulipas méx. (¡Están contratando!)

Technical Support - Help Desk
Teva —Ciudad de México, CDMX
- Microsoft Outlook
- Administración de personal
- Informática
1d
Software Support Engineer
Markem-Imaje —Ciudad de México, CDMX
- Incluye fines de semana
- ERP systems
- Inglés
- Experiencia en bases de datos
- Seguro dental
- Seguro de vida
1d
Success Engineer
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Java
- Permiso de maternidad y paternidad
3h
Application Support Engineer II, Mexico City (MX)
Swiss Re —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
6d
Senior Support Engineer
DiDi Global —Cuauhtémoc, CDMX
- Informática
- Inglés
- Java
2d
Specialist, Contact Center (Trilingual)
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
Technical Support/ Mac and Windows «Advisor» Hybrid
Information Technologies Consultant Home S.A. de C.V. —Ciudad de México, CDMX
- Inglés
Senior Customer Support Consultant
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Java
Technical Support Specialist
Motive —Ciudad de México, CDMX
- Administración de personal
- Salesforce
- Inglés
Technical Support Analyst
Infor —Ciudad de México, CDMX
- ERP systems
- Experiencia en bases de datos
- SQL
Customer Support Representative
CoinFlip —Benito Juárez, CDMX
- $10,000 a $12,500 por año
- Tiempo completo
- Bilingüe
- Salesforce
- Inglés
Postulación rápida
Associate Specialist, Product Operations-3
Mastercard —Ciudad de México, CDMX
- $404,000 a $626,000 por año
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Salesforce
(Senior) Solution Consultant - NAIC reporting
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- SQL
Collaboration Engineer
Sonepar México —Ciudad de México, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Partner Support Specialist
FeverUp —Ciudad de México, CDMX
- Inglés
- Mejora continua
- Capacitación
- Descuento de gimnasio
- Seguro de vida
Postulación rápida
Sr. Support Analyst, Retail
Hugo Boss —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
- Descuento de empleados
Customer Success Engineer (CSE)
Infoblox —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Servicio al cliente
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
8d
Analyst II, Service
Hach —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Gestor de Problemas
DXC Technology —Ciudad de México, CDMX
- Tiempo completo
- Español
- Inglés
- Mejora continua
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida

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Technical Support - Help Desk

Teva -
Ciudad de México, CDMX

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Información del empleo

Hace 1 día

Cualificaciones

Microsoft Outlook
Administración de personal
Informática
Gestión de incidentes
Microsoft Exchange
Licenciatura
Seguridad
ServiceNow

Descripción completa del empleo

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

How We’ll Take Care of You

When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

How You’ll Spend Your Day

Advise and guide end users regarding the use of a broad range of products, tools and services within the IT domain
Follow a standard call flow and service request / incident handling processes: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket or route the ticket to the appropriate resolver team.
Use technical resources and tools, answer end users’ queries.
Utilize their product, technology, services skills to identify issues which may be related to products’ installation, updates, configuration, operation or performance.

Your Skills and Experience

English – reading, writing, speaking
Bachelor’s in computer science, Engineering, or related discipline with an IT certificate / diploma is preferred
1 to 3 years' experience as a technical service desk agent
Worked as part of 7/24/365 global operations teams
Excellent logical reasoning, troubleshooting and problem determination skills

• Knowledge and experience with Remote takeover tools• Understanding of ITIL (IT Infrastructure Library)

Experience with ServiceNow or similar Incident Management Tool
Knowledge on handling Service Requests and Incidents
Knowledge on Email tools like MS-Outlook and MS-Exchange
Knowledge on Networking (VPN/Connectivity Issues), Internet Security,
Knowledge on Windows, Mac O/s (Basics), Android, iOS
Knowledge on instant messaging tools like MS-Teams
Working knowledge on O365
Experience with working in a pharma / Biotech / GxP environment is preferred

How We’ll Take Care of You

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community. When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Reports To

First Line Manager

Already Working @TEVA?

Make sure to apply through our internal career site on Twist—your one-stop shop for career development

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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it support empleos en 57300 tamaulipas méx.

Technical Support - Help Desk

Software Support Engineer

Success Engineer

Application Support Engineer II, Mexico City (MX)

Senior Support Engineer

Specialist, Contact Center (Trilingual)

Technical Support/ Mac and Windows «Advisor» Hybrid

Senior Customer Support Consultant

Technical Support Specialist

Technical Support Analyst

Customer Support Representative

Associate Specialist, Product Operations-3

(Senior) Solution Consultant - NAIC reporting

Collaboration Engineer

Partner Support Specialist

Sr. Support Analyst, Retail

Customer Success Engineer (CSE)

Analyst II, Service

Gestor de Problemas

Senior Technical Account Manager

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