No Relocation Assistance Offered
Job Number #174155 - Del.Miguel Hidalgo, Mexico City, Mexico
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Are you ready to drive financial precision and optimize supply chain efficiency for a world-class global organization? As a Logistic Deduction Analyst, you will serve as the strategic owner of customer logistics deductions, managing a high-volume portfolio and protecting the company from financial leakage. Reporting directly to the Junior Logistic Deductions Team Lead, you will partner closely with Customer Development, Supply Chain, and local Credit-to-Cash teams to research customer claims, validate compliance, and recover unauthorized deductions. By connecting technical automated solutions with financial analysis, you will directly influence root-cause resolution, minimize customer disputes, and help streamline our end-to-end operational processes.
Deduction Management & Validation: Monitor, review, and validate high-volume logistics deductions (including shortages and vendor compliance claims) to determine validity, clear credit notes, and resolve open items.
Dispute Resolution & Collections: Prepare comprehensive logistics deduction claim packages and aggressively partner with customers, portals, and collections teams to recover invalid past-due balances.
Cross-Functional Collaboration: Partner with Customer Alliance, Supply Chain, and local commercial teams to secure missing deduction documentation and align on financial adjustments.
Automation & Continuous Improvement: Serve as the main point of contact for Credit-to-Cash automation initiatives, overseeing the design, development, maintenance, and resource coordination of automated tools (such as RPA bots and scripts).
Financial Performance Reporting: Lead month-end metrics and reporting processes, analyzing dispute statuses and key performance indicators (KPIs) to prevent negative impacts on bad debt reserves.
Root Cause Analysis: Perform detailed customer logistics evaluations utilizing financial documentation and payment histories to isolate operational root causes and recommend strategies to minimize future claims.
Education: Bachelor’s degree in Finance, Economics, Logistics, Business Administration, or a related field.
Experience: 1+ years of professional experience in finance, logistics, or administrative business areas.
Language Skills: Fluent verbal and written communication proficiency in English.
Technical Automation Experience: Minimum 6 months of hands-on experience developing automated solutions utilizing programming languages or platforms such as SAP Scripting, UiPath, VBA, Google Apps Script, Java, JavaScript, or Python.
Core Systems Knowledge: Demonstrated proficiency with enterprise Resource Planning (ERP) systems and standard office productivity suites.
Domain Expertise: Prior professional experience operating within Credit-to-Cash (C2C) or Order-to-Cash (O2C) processing environments.
Industry Background: Experience executing process analysis or financial analysis within a global Consumer Packaged Goods (CPG) or fast-moving consumer goods environment.
Project Management Skills: Familiarity with IT solution requirements gathering, process mapping, and working directly with software interfaces (like OCR technologies).
Soft Skills & Leadership: Strong communication skills with the ability to simplify complex financial disputes into actionable narratives, coupled with a self-directed problem-solving mindset.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Hybrid
