20 publicaciones de empleo destacadas en telecom solutions (¡Están contratando!)

Voice Specialist
Infosys —Ciudad de México, CDMX
- Administración de personal
- Habilidades de comunicación
Postulación rápida
Ingeniero en Sistemas y/ó Electrónica
Mer Group Integrated Telecom Solutions SA de CV —Azcapotzalco, CDMX
- $22,000 por mes
- Aplicaciones en linea
- Mantenimiento
- Inglés
- Seguro de vida
Postulación rápida
Integration Engineer - Packet Core
Ericsson —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Mejora continua
Professional, IT Operations
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Postulación rápida
Account Manager - New Business
Ericsson —Ciudad de México, CDMX
5G Technical Consultant
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Inglés
Técnico de EHS
Hubbell Incorporated —Toluca, Méx.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Mantenimiento
TEST & COMMISSIONING ENGINEER IXL T1
ALSTOM —Mérida, Chis.
- Contacto por teléfono
- Inglés
- Sin título de educación superior
VIE - Expert Infrastructure Réseau & Sécurité (Amérique Latine)
Sephora —Ciudad de México, CDMX
- Tiempo completo
- Gestión de venta al por menor
QA Tester
OXIO —City, Hgo.
- Tiempo completo
- DevOps
- Inglés
- Desarrollo de software
Account Executive (EMEA) - North America
Holafly —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Gualapack Mexico - Corporate Information Systems Systems Engineer
GualaPack Spa —Puebla, Pue.
- Administración de personal
- Informática
- Inglés
Account Manager - Mexico City
Rad Hires —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Test Engineer
Cisco Systems —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
5d
Senior/Lead VoIP (Asterisk) Engineer
IDT —Desde casa
- Home Office (Desde casa)
- DevOps
- Inglés
- C++
- Programa de referidos
Postulación rápida
Senior Project Manager
ATEME —Naucalpan, Méx.
- Trabajo híbrido
- Administración de personal
- Informática
- PMP
Analista de Impuestos
Hubbell Incorporated —Apodaca, N. L.
- Microsoft Excel
- Inglés
- Experiencia en impuestos
Ing. Proyectos Manufactura
Ericsson —Tetla de la Solidaridad, Tlax.
- Administración de personal
- ERP systems
- Inglés
1d
Gerente Comercial Hunter
Edenred —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Maestría
Manager of Sales Engineering
LotusFlare —Ciudad de México, CDMX
- Experiencia en ventas
- Mercadotecnia
- Inglés

Quiero recibir la alerta de empleo más reciente para telecom solutions

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Voice Specialist

Infosys -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Jira
Administración de personal
Gestión de incidentes
CCNP
Avaya
Habilidades de comunicación

Descripción completa del empleo

Voice Specialists:

Voice Engineer (Specialist) to be part of a highly energetic Global Voice support Team. This position requires the candidate must have 1-3 years of relevant experience in voice infrastructure support / management. The candidate must have good verbal and written communication skills, experience monitoring, operating, implementation support and management of complex Voice infrastructure and be comfortable working in a geographically diverse environment including night shifts if required on rotational basis.

MANDATORY:

CCNP (Voice) and relevant course and working experience.

RESPONSIBILITIES

The Voice Engineer will be part of Voice Operations team responsible for proactive voice infrastructure management of the Global Voice infrastructure which includes Cisco Call Manager, Call Center (Amazon Connect), Voice Recording (Nice), Audio Conferencing (Avaya, Zoom), Unity Voice mail systems, Trader Voice platforms (Unigy IPC, BT Hoot and private lines), external Connectivity's (Clients & Vendors) and telephony service providers.

Monitoring the Voice equipment’s deployed globally using Monitoring tools
Troubleshooting and Resolution to any production issues (monitoring or user reported)
Track and document production issues and study chronic issues until found solution
Ensuring issues are worked on within agreed SLA / SLT
Ownership of all assigned tasks till completion
Analyse, judge and escalate complex and critical issues to Leads / product engineering teams in timely fashion
Working with networking product vendors and telecoms service providers with regards to production issues.
Follow global change management procedures and best practices for implementation
Engineering should have a working knowledge of industry wide best practice. Change management, Incident management, Release management.
Document and maintain accuracy of standard operating procedures and best practices for areas of responsibility

SKILL / EXPERIENCE

Minimum of 1-3 years of hand on experience in voice domain / infrastructure
Experience with managing, monitoring and supporting Voice infrastructure globally
Experience with monitoring tools such as Snarts, Apphero, SNOW, Jira
Experience working in a team-oriented and collaborative environment
Ability to diagnose Voice alerts, events or issues along with strong analytical and problem-solving skills
Ability to handle múltiple concurrent tasks with minimal supervision and ability to work on flexible schedule
Highly self-motivated with positive attitude and ability to work independently in a global team environment
Ability to lead, overseas, plan/execute all technical aspects of voice infrastructure upgrades, installations and enhancements along with maintenance activities in an enterprise environment
Maintain accurate records of changes, incidents, projects and as built
Work actively with team members and voice operations management to improve team efficiency and efficacy
Assess risk associated with voice platform issues and respond/communicate/escalate in a timely manner
Technical experience on anu three platforms like Cisco Call Manager, Call Center Amazon Connect, Voice Recording (Nice) and retention, Audio Conferencing ISR/Hools), SBC, Voice gateway and SIP routing is preferred
Prior experience of maintaining high service levels in a high availability environment and adhere to the expectations
Prior experience of planning, executing and validating changes in a production environment.
Excellent verbal and written communication skills.

Postulación rápida

Refina tu búsqueda

telecom solutions empleos

Voice Specialist

Ingeniero en Sistemas y/ó Electrónica

Integration Engineer - Packet Core

Professional, IT Operations

Account Manager - New Business

5G Technical Consultant

Técnico de EHS

TEST & COMMISSIONING ENGINEER IXL T1

VIE - Expert Infrastructure Réseau & Sécurité (Amérique Latine)

QA Tester

Account Executive (EMEA) - North America

Gualapack Mexico - Corporate Information Systems Systems Engineer

Account Manager - Mexico City

Test Engineer

Senior/Lead VoIP (Asterisk) Engineer

Senior Project Manager

Analista de Impuestos

Ing. Proyectos Manufactura

Gerente Comercial Hunter

Manager of Sales Engineering

Quiero recibir la alerta de empleo más reciente para telecom solutions

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado