16 publicaciones de empleo destacadas de sql en city, hid (¡Están contratando!)

Technical Account Manager
Motive —City, Hgo.
- Administración de personal
- Informática
- Inglés
10d
Programador Contratación Inmediata
Integradora De Servicios de Transportación Xihutec —Acolman, Méx.
- Contratación urgente
- Ingeniería
- Experiencia en bases de datos
- SQL
- Oportunidades de crecimiento
Postulación rápida
Senior Python Developer, Risk Technology
ION —City, Hgo.
- Tiempo completo
- Informática
- Maestría
- SQL
TVAD Senior Specialist
Tinuiti —City, Hgo.
- Incluye fines de semana
- SQL
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Project Lead TMT
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
ABL - Ingeniero de Datos / Data Engineer
Capgemini —City, Hgo.
- Azure
- Diagramas
- DevOps
Product Lead (Líder de Producto) - LATAM
Clara —City, Hgo.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Implant Sr Reclutamiento
Kelly Services de México —Tultepec, Méx.
- Lunes a viernes
- Trabajo híbrido
- Microsoft Excel
- Análisis de datos
- Experiencia en bases de datos
- Seguro de vida
Postulación rápida
Senior Data Engineer (Hybrid)
Simplepractice —City, Hgo.
- Administración de personal
- Informática
- DevOps
- Seguro dental
- Seguro de la vista
Ingeniero/a de Datos Senior (Híbrido)
Simplepractice —City, Hgo.
- Informática
- DevOps
- Ingeniería
- Gastos de reubicación
- Seguro dental
Senior .NET Consultant
Lab49 —City, Hgo.
- Tiempo completo
- Informática
- Inglés
- SQL
Senior DevOps Engineer
ION —City, Hgo.
- Tiempo completo
- Azure
- DevOps
- Inglés
IT Infrastructure Engineer (Cybersecurity)
l'Oréal —México, Méx.
- Tiempo completo
- Azure
- Administración de personal
- Linux
Postulación rápida
Senior DevOps Engineer
Lab49 —City, Hgo.
- Tiempo completo
- Azure
- DevOps
- Inglés
Senior Murex Integration Developer
Bounteous —City, Hgo.
- Oracle
- SQL
- Linux
Manager, Inbound Sales Development - Mexico
Jumpcloud —City, Hgo.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Salesforce

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Valuador de Oro
Grupo Salinas —Tizayuca, Hgo.
Capacidad para trabajar en un entorno dinámico y colaborativo. Ofrecemos un ambiente de trabajo desafiante y dinámico.
$9,582 a $13,020 por mes
Postulación rápida
7d
Auxiliar de almacén
Mercado Libre —Villa de Tezontepec Centro, Hgo.
Hombres y mujeres de 18 a 50 años. Sueldo base $10,046 brutos al mes + $1,046 de bono de asistencia y productividad+ $1,046 de vales de despensa.
$10,460 a $12,500 por mes
Postulación rápida

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Technical Account Manager

Motive -
City, Hgo.

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Información del empleo

Hace 10 días

Beneficios

Programa de tutoría a empleados

Cualificaciones

Administración de personal
Informática
Plurilingüe
Firmware
Inglés
SQL
Hardware de computadora
Gestión de cuentas

Descripción completa del empleo

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive is seeking an experienced Senior Technical Account Manager (TAM) to join our Global Technical Support organization, providing white-glove service and strategic technical leadership to our premier customers. In this role, you will bridge the gap between relationship management and high-level problem solving, proactively auditing account health while mentoring Technical Support Engineers within your segment.

You will serve as a strategic partner to your customers, overseeing environment health through feature consultations, expedited escalations, and tailored training recommendations. With a relentless focus on root-cause analysis, you excel at resolving obscure technical challenges and translating those findings into actionable insights. By championing the customer’s voice across Support, Product, and Engineering, you will directly influence technical requirements and drive process improvements that redefine the customer experience.

What You’ll Do:

Account Ownership: Serve as the primary technical point of contact for Strategic, Enterprise, and Mid-Market accounts. Build and maintain proactive partnerships with technical contacts at assigned accounts. Create, maintain, and improve account-specific technical documentation.
Strategic Oversight: Maintain a macro-level understanding of account business needs and support activities.
Performance Standards: Exceed benchmarks for response quality, timeliness, and customer satisfaction.
Proactive Programs: Operate and drive account health campaigns for your portfolio of customers.
Relationship Management: Build internal and external relationships to resolve technical issues across all organizational levels.
Technical Problem Solving: Collaborate with Product and Engineering to implement hardware, data, or process fixes with minimal user disruption.
Root Cause Analysis: Use data tools to trace inconsistencies and bugs, reporting findings to senior technical teams.
Case Management: Own end-to-end resolution of escalated cases to ensure a premium customer experience.
Issue Lifecycle Management: Own the troubleshooting, identification, and resolution process for all assigned customer issues.
Release Readiness: Monitor upcoming product releases to ensure seamless transitions for customers. Advocate for customers in Motive beta programs.
Query Development: Create SQL-based queries to identify and address emerging technical issues.
On-Call Support: Participate in rotations and provide off-hours assistance for upgrades and change management.

What We’re Looking For:

Professional Experience & Performance

1 to 2 years of experience in Technical Support with a permanent employment status.
Demonstrated history as an exceptional performer with a proactive "above and beyond" mindset.

Communication & Collaboration

Full professional fluency in spoken and written Spanish and English.
Exceptional communication skills across all mediums (written, live chat, video conference, and in-person).
Ability to provide concise, high-impact updates to stakeholders and senior engineering teams during escalations.
A collaborative partner capable of working effectively in a professional, cross-functional environment.

Technical Expertise

Advanced analytical skills to trace complex issues across hardware, APIs, and databases, using tools like SQL and log parsing to identify root causes and implement scalable, proactive solutions.
Systems & Infrastructure: Experience managing hardware fault analysis, firmware upgrades, and change management practices.
Deep familiarity with Motive’s product suite, specifically focusing on Compliance, Asset, and Safety.
Integrations: Familiarity with third-party systems, including Transportation Management (TMS) or similar platforms.
API Proficiency: Strong understanding of API-based troubleshooting (advanced expertise is a significant plus).
Domain Knowledge (Desirable): Familiarity with telematics and fleet management solutions, specifically focusing on Compliance, Asset, and Safety.

Strategic Problem Solving

Ability to identify technical trends and implement solutions that prevent field failures.
Experience evaluating bespoke, highly complex custom configurations and their impact on user workflows.
Strong analytical skills with the ability to manage critical escalations in high-pressure environments.

Education & Availability

Background: Technical degree in Computer Science or Engineering preferred, or equivalent practical experience.
Flexibility: Willingness to participate in an on-call rotation and work outside standard hours to facilitate customer upgrades.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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