12 publicaciones de empleo destacadas de support representative en apodaca, nle (¡Están contratando!)

On The Road Shift Manager, Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Licenciatura
Bilingual Policy Service Representative
Afni, Inc. —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Asesor Comercial
Sonova —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Senior Business Analyst
DataArt —Monterrey, N. L.
- Azure
- Administración de personal
- Experiencia en ventas
Application Engineer
Watson-Marlow Fluid Technology Solutions —Ciénega de Flores, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
REFERRALS 2023 - MEXICO
Sutherland —Monterrey, N. L.
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Quality Manager
Solventum —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Licenciatura
- Mejora continua
4d
Customer Service Manager - Aftermarket parts
Carrier —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Sr. Accountant
Universal Electronics Inc. —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- ERP systems
- Inglés
Postulación rápida
Inside Sales - Mexico - English Speaker
889 Global Solutions —Monterrey Centro, N. L.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Field Service Technician - Monterrey (Industrial Machinery)
Cold Jet —Monterrey, N. L.
- Tiempo completo
- Diagramas
- Servicio al cliente
- ERP systems
Postulación rápida
Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
4h

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Bilingual Policy Service Representative
Afni, Inc. —Monterrey, N. L.
Must have at least six months customer service experience. Deliver world-class customer service by responding to inbound calls, providing product knowledge,…
Postulación rápida
Customer Service Manager - Aftermarket parts
Carrier —Monterrey, N. L.
Monitoring queue performance and staffing levels to meet service targets. Experience in Aftermarket Parts distribution, warranty operations, or technical…

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On The Road Shift Manager, Last Mile Operations

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Servicio al cliente
Cadena de suministro
Experiencia en logística
Administración del desempeño
Licenciatura
Experiencia en construcción
Experiencia en manufactura
Gestión de venta al por menor
Liderazgo

Descripción completa del empleo

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department.

Supervisory responsibilities:

You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
Lead a team of Process Assistants and Delivery Service Providers (DSPs) in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
Responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.
Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each
Route shipments within the AMZL coverage area.
Support and assign job duties to process assistants.
Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.
Track & monitor sorting operation and driver’s dispatch.

Job requirements:

Continual standing and/or walking an average of 5 miles daily.
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.
Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Key job responsibilities

Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals
Support all safety programs to ensure a safe work environment for all associates and DSPs
Proactively identify and lead process improvement initiatives and Lean tools
Train and develop people
Implement Continue Improvement Projects
Build bonds between all stakeholders and peers
Monitor and audit plans for DSPs including staffing, schedules, quality initiatives, and performance levels
Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
Ensure there is on-the-road capacity for deliveries including during peak business times
Help to pilot new service types on-site, such as electric vehicles and cargo bikes
Carry out performance reviews with DSPs

BASIC QUALIFICATIONS

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Bachelor's degree or equivalent
2+ years of direct people management, including performance management and employee development experience
3+ years of general experience
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
3+ years of people management leading teams of 20 experience, or experience in problem solving and delivering results
3+ years of program management, logistics, operations, transportation, learning or related field experience
3+ years of supply chain operations and logistics experience
2+ years of equivalent, or 2+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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REFERRALS 2023 - MEXICO

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