20 publicaciones de empleo destacadas de operations associate en jalisco (¡Están contratando!)

Customer Service Associate – Blended – Gurugram, India
Fusion CX —Business Park, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Uso de computadora
Network End User Specialist
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Microsoft Access
- Azure
- Microsoft Outlook
Associate Principal Engineer - InfraOps
Nagarro —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Azure
- Administración de personal
- Sin título de educación superior
Postulación rápida
SOC L3 Analyst
NXP Semiconductors —Guadalajara, Jal.
- Tiempo completo
- Azure
- Experiencia en manufactura
Specialist, Stadium Pitch & Competition Security - Match Day Only
FWC2026 —Guadalajara, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
Order Management Specialist Mexico
RealTruck —Guadalajara, Jal.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Business Analyst-Supply Chain
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- ERP systems
- Inglés
Postulación rápida
Software Development Advisor
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Informática
- Licenciatura
- Desarrollo de software
Quality Technitian
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Assistant Store Manager, Guadalajara - Mexico
Fendi —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Licenciatura
- Sin título de educación superior
11d
Sr. Analyst, Digital Enablement / Data Analyst
Ingredion Incorporated —Guadalajara, Jal.
- Azure
- Administración de personal
- Inglés
- Descuento de empleados
Postulación rápida
Process Developer - Collections Analyst
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Process Developer -Collections Analyst
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Pricing Specialist
OMRON —Guadalajara, Jal.
- Microsoft Excel
- Experiencia en ventas
- Salesforce
Postulación rápida
Oracle Database Engineer
Micron —Tlaquepaque, Jal.
- Oracle
- Informática
- Mantenimiento
Embedded Software Developer (Intermediate Level)
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- C++
- Programa de referidos
Postulación rápida
Senior APIM Architect
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
.NET Full Stack Developer
Infosys —Guadalajara, Jal.
- Informática
- Licenciatura
- JavaScript
Postulación rápida
8d
Electrical Designer
Vestal Corporation —Guadalajara, Jal.
- Tiempo completo
- AutoCAD
- Administración de personal
- Microsoft Office
Postulación rápida
Sr. Embedded SW Engineer I - AUTOSAR
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Inglés
- Desarrollo de software
- Habilidades de comunicación
Postulación rápida

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Customer Service Associate – Blended – Gurugram, India

Fusion CX -
Business Park, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Centro de llamadas
Inglés
Uso de computadora

Descripción completa del empleo

Are you fluent in English and looking for rewarding call center jobs in Gurgaon? Are you ready to elevate your customer service skills with a company that combines global impact with local opportunities? At Fusion CX, we are looking for Customer Service Associates to support our blended customer support operations. If you are someone who communicates with clarity, thrives under pressure, and enjoys resolving customer queries with empathy and precision, this role is for you. Join our high-performing team in Gurugram as a Customer Service Associate and be part of a dynamic, supportive, and growth-driven environment. Apply now!

Job Description

About the Role

As a Customer Service Associate, you will serve as the primary point of contact for customers, handling inquiries via voice, email, and chat. This is a full-time, office-based role supporting a telecom process. You will be responsible for managing inbound and outbound communication, resolving order-related questions, and providing end-to-end service with professionalism.

Key Roles and Responsibilities

Managing transactional intent queues related to order services, scheduling, status inquiries, and account/order questions.

Working toward key performance indicators and maintaining high-quality standards; able to contact internal/client departments as required.
Monitor and respond to email and chat inquiries in a timely and accurate manner.
Handle inbound and outbound calls to resolve or appropriately route customers across service delivery teams.
Identify, define, and summarize the root causes of order delays or inquiries, and determine the correct resolution owner.
Work with urgency and ensure compliance with policies to resolve order constraints that may delay customer deliveries.
Provide end-to-end resolution management, ensuring that all customer issues are fully addressed and closed.
Support closed-loop feedback mechanisms to improve customer engagement across product, service delivery, technology, and operations teams.
Route customer cases and inquiries to higher-tier support teams when they fall outside the scope of Tier 1 responsibilities.

Job Requirements

Top Skill Qualification Requirements

0–2 years of call center or customer service experience (preferably in the telecom industry).
Strong proficiency in English with excellent verbal and written communication skills.
Ability to conduct initial triage of incoming requests to resolve customer order questions and inquiries.
Comfortable communicating with U.S. customers via phone, email, and/or online chat.
Able to remain calm and helpful in challenging situations.
Demonstrated ability to actively listen, collect relevant customer order or inquiry information, build rapport, and respond with empathy and professionalism.
Proficient in computer skills with effective use of Microsoft products.

Shift: U.S. shift

Why Join Fusion CX?

At Fusion CX, you’re not just stepping into a role — you are joining a purpose-driven organization where people are at the core of everything we do. As a customer service associate in Gurugram, you will:

Be part of a globally respected company with a strong international presence and a future-focused mindset.
Work alongside supportive, cross-cultural teams in an environment that values inclusion, connection, and collaboration.
Start strong with structured training and a welcoming onboarding journey that sets you up for success.
Thrive in an office-centric setting that fosters creativity, teamwork, and real-time engagement.
Unlock meaningful career growth with personalized development pathways designed to help you evolve.
Enjoy a comprehensive benefits package and recognition programs that reward your contributions.

If you’re ready to grow your customer service career with a company that champions performance, values people, and believes in your potential, walk in and start your journey with Fusion CX Gurugram today.

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operations associate empleos en jalisco

Customer Service Associate – Blended – Gurugram, India

Network End User Specialist

Associate Principal Engineer - InfraOps

SOC L3 Analyst

Specialist, Stadium Pitch & Competition Security - Match Day Only

Order Management Specialist Mexico

Business Analyst-Supply Chain

Software Development Advisor

Quality Technitian

Assistant Store Manager, Guadalajara - Mexico

Sr. Analyst, Digital Enablement / Data Analyst

Process Developer - Collections Analyst

Process Developer -Collections Analyst

Pricing Specialist

Oracle Database Engineer

Embedded Software Developer (Intermediate Level)

Senior APIM Architect

.NET Full Stack Developer

Electrical Designer

Sr. Embedded SW Engineer I - AUTOSAR

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