18 publicaciones de empleo destacadas de technical support representative en ciudad de méxico (¡Están contratando!)

Renewal Sales Representative - Mexico City - Hybrid
Gigamon —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Experiencia en ventas
12d
FBS Personal Lines Hub Leader.
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Maestría
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Database design and structure
NielsenIQ —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
10d
Account Executive, Small to Medium Business
DocuSign —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Country Manager
Hitachi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Senior Analyst – SAP S4 FICO
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
10d
Sales Development Representative - Mexico City
Geotab —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Permiso de maternidad y paternidad
10d
Project Manager - Hotel Construction Development, Cabo San Lucas
Turner & Townsend —América, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Inglés
Postulación rápida
13d
Customer Retention Representative
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
Digital Sales Rep
SS&C Technologies —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Inglés
Sr. Design & Construction Quality Mgr, Design & Construction
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Experiencia en bases de datos
Senior Specialist, Medical Affairs
Organon —Ciudad de México, CDMX
- Tiempo completo
- Doctorado
- Inglés
- Maestría
- Seguro de la vista
Postulación rápida
Strategic Recruitment Sourcing Specialist - Construction
Turner & Townsend —América, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
Director of Market Development & Growth Strategies, Mexico
Edwards Lifesciences —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Doctorado
Senior Data Scientist Consultant
Provenir Inc —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Disponible para viajar
- Capacitación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
3d
Sr. Application Analyst
Hugo Boss —Ciudad de México, CDMX
- Administración de personal
- ERP systems
- Inglés
- Descuento de empleados
Senior Construction Manager - Hotel Construction Development
Turner & Townsend —América, CDMX
- Tiempo completo
- Inglés
- Experiencia en construcción
- Gestión de venta al por menor
Postulación rápida
Assoc. Spclst, Project Management - Durango/Coahuila (Temporal)
MSD —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en control de inventarios
- Mercadotecnia
- Gestión de inventario
2d

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On-Site Technical Support L1
Stefanini Latam —Cuajimalpa, CDMX
Brindar soporte técnico de manera presencial a los usuarios de las aplicaciones y de los hardware (por ejemplo, PCS, servidores, computadoras centrales) en la…
Technical Support Engineer
Bentley Systems —Ciudad de México
Act as the main technical support contact for users, resolving issues across Bentley products via phone, email, and web support.

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Renewal Sales Representative - Mexico City - Hybrid

Gigamon -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 12 días

Cualificaciones

Bilingüe
Microsoft Excel
Plurilingüe
Experiencia en ventas
Salesforce
Inglés
Licenciatura
Portugués
Seguridad
Negocios
Gestión de cuentas

Descripción completa del empleo

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of governments and educational organizations worldwide.

The Renewals Sales Representative will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer retention. They will be responsible for achieving goals for renewal rate, growth, and progressing perpetual and subscription renewals. They
will work directly with the end user's resellers and in partnership with our Sales and Customer Success teams.

What you’ll do:

Monitors the expiring support and subscription contracts funnel, contacts partners and end users before expiration, and provides accurate quotes to continue their support.
Lead negotiations for 30-50 renewals each quarter
Convey the value proposition for product subscriptions, technical support, and other services.
Collaborate with the Account Teams to develop and execute renewals strategy, improve product adoption portfolio growth, and address churn risk.
Quote promptly meeting/exceeding given SLAs
Work closely with finance and legal teams to ensure all contracts meet required standards and
requests
Track and maintain customer data and renewal information
Accurately forecast assigned renewal pipeline
Take the initiative to improve renewal operations and procedures
Actively pursues the list of lapsed customers to sell reinstated support
Tracks outstanding renewals, orders received, the rate of renewals, and the current forecast for reporting to management
Monitor overall account health and satisfaction and proactively engage internal teams to ensure that satisfaction remains high

What you’ve done:

3-5 years of experience in renewals, subscription sales, customer success, account
management, or equivalent customer-facing role representing a high-technology product or
service with the demonstrated ability to meet or exceed a sales quota desired.
4-year college degree or equivalent business experience

Who you are:

Bilingual (English and Spanish) speaker; Portuguese is a plus.
Subscription subject matter expert
Amenity for negotiating complex deals
Ability to tactfully close deals with a high degree of integrity and independence
Exceptional organizational skills with the proven ability to prioritize and complete multiple tasks.
Excellent verbal and written communication skills.
Ability to organize, prioritize, complete activities, and meet deadlines. To collaborate on enhancing processes and procedures.
Ability to withstand frequent and intense pressure as a result of a demanding workload and must be able to maintain a positive and professional manner.
Strong experience in reporting and providing an accurate pipeline. Recording information in
Salesforce or a similar CRM system is preferred.
Excel experience preferred
Must be a self-starter with a strong work ethic, attention to detail, and ability to work independently and on ability to work in a team-oriented collaborative environment
High activity level, enthusiastic, self-motivated, tenacious
Proven influencer and negotiator

#LI-Hybrid

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technical support representative empleos en ciudad de méxico

Renewal Sales Representative - Mexico City - Hybrid

FBS Personal Lines Hub Leader.

Database design and structure

Account Executive, Small to Medium Business

Sales Country Manager

Senior Analyst – SAP S4 FICO

Sales Development Representative - Mexico City

Project Manager - Hotel Construction Development, Cabo San Lucas

Customer Retention Representative

Digital Sales Rep

Sr. Design & Construction Quality Mgr, Design & Construction

Senior Specialist, Medical Affairs

Strategic Recruitment Sourcing Specialist - Construction

Director of Market Development & Growth Strategies, Mexico

Senior Data Scientist Consultant

Sr. Application Analyst

Senior Construction Manager - Hotel Construction Development

Assoc. Spclst, Project Management - Durango/Coahuila (Temporal)

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