Join Alliance Virtual Offices, a company whose mission is to support modern businesses in their quest to grow fast and flexibly. We do this by delivering innovative services through a skilled, talented, and distributed team—always grounded in exceptional client experience.
Are you a detail-oriented, tech-savvy student or recent graduate interested in customer experience, operations, and data accuracy? Do you value clarity, empathy, and problem-solving, and take pride in ensuring nothing falls through the cracks? If so, this internship may be a great fit for you.
This internship is designed for individuals seeking hands-on experience in client and partner support, data management, and cross-functional collaboration, with exposure to real-world CX operations and service excellence.
Language Requirement:
The candidate is expected to have command of the English language at a C1, C2, or native level.
Requirement: Resume must be submitted in English.
What You’ll Do
As a Client & Partner Support Intern, you will support the Client & Partner Support Department by ensuring accurate data management, assisting with client and partner interactions, and learning how to deliver customer experience excellence (CX) in every task. This role provides hands-on exposure to operational excellence, communication standards, and internal collaboration—preparing you for future roles in client support, operations, or data analytics.
Responsibilities
- Support client and partner communications via phone, chat, and email, applying active listening, empathy, and problem-solving standards
- Assist with accurate data entry, updates, verification, and documentation across HubSpot, CSR, and internal systems
- Guide clients through mail handling, billing inquiries, and account updates
- Conduct database audits to ensure data accuracy, compliance, and quality standards
- Collaborate with supervisors and cross-functional teams to identify process improvements and support CX initiatives
- Participate in team meetings, CX training modules, and contribute to high CES/CSAT and retention goals
Who You Are
We’re looking for someone who is:
- Currently studying or recently graduated in Business, Operations, Communications, Analytics, or a related field
- Highly detail-oriented with strong organizational and time-management skills
- Tech-savvy, with proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- A strong written and verbal communicator with high fluency in English (C1, C2, or native)
- Proactive, accountable, and dependable when managing tasks and follow-ups
- Comfortable working independently while collaborating across teams
- Interested in customer experience, operations, support, or data-focused roles
Preferred (but not required)
- Previous experience in customer service, client support, or operations
- Familiarity with CRM or ticketing systems
Why Join Us?
- Real-World Experience: Hands-on exposure to client support operations and CX-driven processes
- Mentorship & Development: Learn from experienced professionals invested in your growth
- Career Pathways: Exposure to support, operations, and analytics with potential long-term opportunities
- Supportive Culture: Collaborative, respectful, and growth-oriented environment
- Compensation: $8,000 – $10,000 MXN monthly (dependent on skills and experience)
- Benefits: Mexican benefits by law
Job Type: Full-time
Pay: $8,000.00 - $10,000.00 per month
Application Question(s):
- Submit a LinkedIn Profile Link
Education:
Language:
- English (C1/C2 or native) (Required)
Work Location: In person
