Support Operations Specialist II
OneImaging —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Access
- Administración de personal
- Bachillerato
6d
Expert Consultant - Telco
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- SQL
- Disponible para viajar
Postulación rápida
Lead Site Reliability Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Informática
- DevOps
Lead DWH/BI Consultant
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Inglés
- Seguro de vida
AI & Software Engineer Lead
PMG —Ciudad de México, CDMX
- Inglés
- Maestría
- Experiencia en bases de datos
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Tech Lead Full Stack Laravel
Selection Book —Ciudad de México, CDMX
- Español
- Azure
- DevOps
Senior Developer Verint AI & Social Engineering
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Java
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Forward Deployed Engineer
Arkham Technologies —Ciudad de México, CDMX
- Trabajo híbrido
- Administración de personal
- SQL
- Capacitación
Postulación rápida
SENIOR SOLUTIONS ARCHITECT (LatAm)
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
5d
Senior Platform Engineer
EarnIn —Ciudad de México, CDMX
- Administración de personal
- Informática
- Maestría
Postulación rápida
Banamex - Gerente Sr de Reportes Regulatorios de Cartera Comercial (R04C) - C13
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Maestría
- Experiencia en bases de datos
5d
Sr Business Architect (Credit)
Klar Technologies SA de CV SFP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Análisis de datos
Postulación rápida
Capital Markets Tech Lead
GFT Technologies SE —San Miguel Chapultepec I Sección, CDMX
- Azure
- Administración de personal
- Experiencia en ventas
- Seguro dental
- Seguro de vida
Senior AI Engineer
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
- Microsoft Office
Senior Data Scientist, DTC
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Doctorado
- Informática
- Maestría
Postulación rápida
10d
Senior Clinical Data Engineer (LATAM)
Precision Medicine Group —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Inglés
- SQL
Senior Clinical Data Engineer (LATAM)
Precision for Medicine —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Inglés
- SQL
Postulación rápida

Discover related jobs

Based on your search for python jr jobs.

Botarguero - Fines de semana
ALEBRIJULA SA DE CV —Tlalpan Centro, CDMX
Compañía de artes con más de 10 años de experiencia en la creación y producción de espectáculos innovadores y creativos. Pago por semana/ por proyecto.
$9,451.20 por mes
Postulación rápida
9d
AUXILIAR DE LECTURA MANUEL DEL TAG
AUTOPISTA URBANA SUR —Jardines en la Montaña, CDMX
Si estás estudiando, tienes al menos 18 años y cuentas con disposición de horario mañana o tarde, puedes aplicar al puesto.
$10,600 a $10,900 por mes
Postulación rápida
11d

Quiero recibir la alerta de empleo más reciente para python jr en parque del pedregal, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

python jr jobs near parque del pedregal, dif

Empleos de Npi Engineer en Puebla, PUE.

Empleos de Forward Deployed Engineer en Ciudad De México

Empleos de Qa Automation Engineer en Ciudad De México

Empleos de Frontend Engineer, React Developer, Next en Ciudad De México

Empleos de Site Reliability Engineer en Zapopan, JAL.

Empleos de Site Reliability Engineer en Ciudad De México

Empleos de Cloud Engineer en Monterrey, N. L.

Empleos de Software Engineer en Monterrey, N. L.

Empleos de Product Engineer en Querétaro, QRO.

Empleos de Site Reliability Engineer en Guadalajara, JAL.

Empleos de Oracle Technical Consultant en Ciudad De México

Empleos de Content Marketing Lead en Ciudad De México

Empleos de Energy Consultant en Lomas De Santa Fe, Cdmx

Empleos de Data Scientist, Intern en Ciudad De México

Empleos de Data en Ensenada, B.c.

Empleos de Data Analyst en Ciudad De México

Empleos de Data Engineer en Guadalajara, JAL.

Empleos de Accounting Analyst en Ciudad De México

Empleos de Senior Buyer en Ciudad De México

Empleos de Arquitecto A Senior en Ciudad De México

Support Operations Specialist II

OneImaging -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Hace 6 días

Cualificaciones

Jira
Microsoft Access
Administración de personal
Slack
Bachillerato
DHCP
Capacitación
DNS
Seguridad
ServiceNow
Recursos humanos
Python
PowerShell
Tecnologías de la información

Descripción completa del empleo

Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.

About the Role

OneImaging is building out its internal IT helpdesk to support a growing organization of approximately 300 employees. We are seeking a Tier 2 IT Support Operations Specialist to serve as the escalation point for complex technical issues that go beyond first-touch resolution. This role owns root-cause troubleshooting, systems and identity administration, and the technical depth that keeps our support operation reliable as it scales. You will partner closely with the Tier 1 Specialist — handling escalations, mentoring on complex tickets, and helping standardize how recurring problems are diagnosed and resolved. As a small team of 3, this role will also cover Tier I support as needed. This role reports directly to the Director of IT Operations.

Key Responsibilities

Own escalated tickets from Tier 1, diagnosing and resolving complex hardware, software, networkconnectivity, and access issues with independent judgment.
Perform root-cause analysis on recurring problems and partner with the Director to drive permanent corrective fixes rather than repeat break-fix work.
Administer identity and access systems, including Google Workspace administration, group and access management, and endpoint/device management (MDM, Context-Aware Access).
Support and troubleshoot core business applications, integrations, and vendor-specific software escalations.
Configure, image, and deploy endpoints; manage device lifecycle, patching, and endpoint security in coordination with IT Operations.
Mentor the Tier 1 Specialist by reviewing closed tickets, sharing troubleshooting techniques, and shadowing on complex issues.
Build and maintain knowledge base articles, runbooks, and documented escalation paths that raise first- touch resolution rates over time.
Coordinate with third-party vendors and internal stakeholders to resolve multi-faceted incidents, tracking them to closure in Linear.
Contribute to the monthly reporting and recurring-problem analysis the Director produces, surfacing trends from the escalation queue.
Support IT projects, rollouts, and process-improvement initiatives as the support function matures.

Required Qualifications

3+ years of experience in IT support, with demonstrated Tier 2 / escalation-level troubleshooting.
Strong Windows and macOS desktop troubleshooting skills, plus solid networking fundamentals (DNS, DHCP, VPN, connectivity).
Hands-on experience administering Google Workspace or Microsoft 365, including identity, access, and group management.
Experience with endpoint/mobile device management (MDM) and endpoint security.
Proficiency with a ticketing system (Linear, Jira, ServiceNow, or similar) and strong documentation habits.
Excellent problem-solving skills and the ability to work escalations independently through to root cause.
Strong written and verbal communication, with the ability to mentor junior staff and explain technical concepts to non-technical users.
Associate's degree in IT or related field, or equivalent experience; high school diploma or GED required.

Preferred Qualifications

CompTIA Network+ / Security+, ITIL Foundations, or Google Workspace Administrator certification.
Scripting or automation experience (PowerShell, Python, or Google Apps Script) to eliminate repetitive support tasks.
Experience supporting a healthcare or other regulated environment, including HIPAA and PHI handling.
Experience with Slack administration and helpdesk automation tooling (e.g., Linear Asks intake, ClearFeed).
Prior experience mentoring Tier 1 staff or helping formalize a growing helpdesk function

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our team uses the oneimaging.com email domain exclusively. If you have been contacted by someone claiming to be a OneImaging recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].

Equal Employment Opportunity:

OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics.

OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Postúlate ahora

Refina tu búsqueda

python jr empleos en parque del pedregal, dif

Support Operations Specialist II

Expert Consultant - Telco

Lead Site Reliability Engineer

Lead DWH/BI Consultant

AI & Software Engineer Lead

Tech Lead Full Stack Laravel

Senior Developer Verint AI & Social Engineering

Senior Forward Deployed Engineer

SENIOR SOLUTIONS ARCHITECT (LatAm)

Senior Platform Engineer

Banamex - Gerente Sr de Reportes Regulatorios de Cartera Comercial (R04C) - C13

Sr Business Architect (Credit)

Capital Markets Tech Lead

Senior AI Engineer

Senior Data Scientist, DTC

Senior Clinical Data Engineer (LATAM)

Senior Clinical Data Engineer (LATAM)

Discover related jobs

Quiero recibir la alerta de empleo más reciente para python jr en parque del pedregal, dif

Related Searches

Explorar empleos en más ubicaciones

About the Role

Key Responsibilities

Required Qualifications

Preferred Qualifications

Fraud and Security Notice:

Equal Employment Opportunity:

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado