20 publicaciones de empleo destacadas de support technician en tlalnepantla, mex (¡Están contratando!)

Desktop Support Engineer (Level 2)
NSC Global —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Habilidades de comunicación
6d
System Administration
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Gestión de venta al por menor
Sr Maintenance Technician
Shriners Children's - Mexico —Ciudad de México, CDMX
- Hospital
- Soldadura
Postulación rápida
6d
Eng/Trans Built Technician
Stellantis —Ciudad de México, CDMX
- Uso de computadora
- Liderazgo
6d
After Sales Assistant
Newell Brands —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
Postulación rápida
Hardware Remote Support
Markem-Imaje —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Disponible para viajar
- Seguro dental
- Seguro de vida
4d
Sr. IT Operations Technician
Crunchyroll, LLC —Ciudad de México, CDMX
- Disponible para viajar
- Presencial
Facilities Sr Manager
CBRE —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician
AAA USA —Ciudad de México, CDMX
- $30 a $36 por hora
- Incluye fines de semana
- Inglés
- Ensamblaje
- Experiencia en manufactura
- Programa de referidos
Postulación rápida
Facilities Sr Manager - Pharmaceutical Industry
CBRE —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Quality Technician – Utility-Scale Solar Project
Grupo EOSOL —Ciudad de México, CDMX
- Inglés
- Sin título de educación superior
- Disponible para viajar
National Project Expert - HCFC Phase-out Management Plan
The United Nations Industrial Development Organization (UNIDO) —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Maestría
12d
Técnico de Mantenimiento (Servicio en Campo) - Turno de noche
Slip Robotics —Paseos de Tultepec II, Méx.
- Nocturno
- Mantenimiento
- Inglés
- Sin título de educación superior
Postulación rápida
FM Coordinator (Life Science Sector)
DHL —Ciudad de México, CDMX
- Tiempo completo
2d
IT Help Desk Technician
FORM —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
Postulación rápida
12d
Cross Border Specialist
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Servicio al cliente
- Mejora continua
- Permiso de maternidad y paternidad
Desktop Support Engineer L2
Herbalife Internacional de México —Álvaro Obregón, CDMX
- $17,000 a $20,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Licenciatura
Postulación rápida
Delivery Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- PMP
Bilingual 3Shape Specialist Designer.
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Inglés
Delivery Squad Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Licenciatura

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Desktop Support Engineer (Level 2)

NSC Global -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Servicio al cliente
Hardware de computadora
Habilidades de comunicación

Descripción completa del empleo

Overview:

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC Global
START DATE: IMMEDIATELY

Responsibilities:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications:

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

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Refina tu búsqueda

support technician empleos en tlalnepantla, mex

Desktop Support Engineer (Level 2)

System Administration

Sr Maintenance Technician

Eng/Trans Built Technician

After Sales Assistant

Hardware Remote Support

Sr. IT Operations Technician

Facilities Sr Manager

Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician

Facilities Sr Manager - Pharmaceutical Industry

Quality Technician – Utility-Scale Solar Project

National Project Expert - HCFC Phase-out Management Plan

Técnico de Mantenimiento (Servicio en Campo) - Turno de noche

FM Coordinator (Life Science Sector)

IT Help Desk Technician

Cross Border Specialist

Desktop Support Engineer L2

Delivery Manager

Bilingual 3Shape Specialist Designer.

Delivery Squad Manager

Quiero recibir la alerta de empleo más reciente para support technician en tlalnepantla, mex

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