This position requires candidates to upload a resume in English; you are welcome to upload multiple versions of your resume if you prefer but an English version of your resume will be required to be considered for this position.
We are looking for someone who is passionate about working hands-on with both internal and external teams to deliver impactful Fleet and Scale software solutions that are critical to Data Center customers. You will be part of a team responsible for developing Customer Fleet and Scale capabilities that enable high-quality Intel server product launches and improve in-fleet customer experience. The ideal candidate is a quick learner, results-oriented, and comfortable operating in a dynamic environment.
As a Lead Cloud Software Development Engineer, you will play a strategic technical leadership role in developing and scaling Intel's software tools and ecosystem. The position focuses on the architecture, development, validation, maintenance, and debugging of cloud-scale fleet diagnostics, telemetry, quality screening, and customer health monitoring software. You will provide technical leadership across architecture, software development, platform validation, manufacturing, and customer engineering organizations while helping define the future roadmap for fleet health capabilities supporting Intel Xeon products.
Responsibilities
- Lead the architecture, design, and development of screening software capabilities supporting customer fleet health initiatives.
- Define technical direction and software roadmaps for cloud-scale telemetry, health monitoring, quality screening, and diagnostics solutions.
- Design scalable software platforms supporting customer fleet operations, deployment readiness, reliability analytics, and quality initiatives.
- Drive cross-functional technical execution across architecture, platform validation, manufacturing, and customer engineering teams.
- Lead development of customer-consumable software capabilities providing visibility into platform state, telemetry, hardware health indicators, and Intel Architecture internals.
- Analyze large-scale telemetry, reliability, and quality datasets to identify defect signatures, platform health trends, and opportunities for continuous improvement.
- Partner directly with hyperscale cloud customers and strategic partners to understand fleet requirements and drive software solutions.
- Lead root-cause investigations and create scalable screening methodologies for validation and customer environments.
- Drive automation, observability, analytics, and infrastructure improvements that improve fleet monitoring and operational efficiency.
- Mentor engineers and provide technical guidance across software architecture, diagnostics, telemetry, and platform health domains.
- Collaborate across multiple engineering disciplines to ensure successful deployment of fleet health capabilities across current and future Intel Xeon platforms.
- Influence long-term software strategy and customer quality initiatives across development, validation, and in-fleet operations.
Candidate Profile
- The successful candidate should bring a combination of:
- Leadership and software architecture expertise in C/C++ and Python.
- Deep understanding of Intel Xeon platforms, server architecture, and processor microarchitecture.
- Experience designing and scaling cloud-native telemetry, diagnostics, and observability solutions.
- Expertise in fleet-scale monitoring, quality analytics, reliability engineering, and customer health solutions.
- Hardware/software debug, validation, and root-cause analysis skills.
- Customer-focused engineering mindset with ability to translate customer requirements into scalable technical solutions.
- Influence across architecture, platform, validation, manufacturing, and customer enablement organizations.
- Experience leading large-scale Data Center and Xeon server software initiatives.
- Communication, mentoring, and technical leadership capabilities.
- Operate effectively in highly dynamic environments while driving long-term technical strategy and execution.
- Communication and technical leadership skills.
This position is a fixed-term opportunity lasting approximately 24 months.
Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications:
- Bachelor's degree in Computer Engineering, Electrical Engineering, Electronics Engineering, Computer Science, or equivalent experience.
- 8+ years of experience in:
- Software development experience.
- C/C++ and Python development and debugging experience.
- Linux software development experience.
- 3+ years of experience in:
- Developing scalable software systems, distributed applications, or cloud infrastructure solutions.
- Leading software architecture, technical strategy, and cross-functional engineering efforts.
- Understanding of Intel Architecture (x86), server platforms, and system-level software interactions.
- Driving software development lifecycle activities including architecture, requirements, implementation, testing, and deployment.
- Advance English level.
- Must have unrestricted, permanent right to work in Mexico (this role is not eligible for visa or immigration sponsorship).
Preferred Qualifications:
- Experience with Intel Xeon architecture, including platform and Un-Core architecture.
- Deep understanding of processor microarchitecture, telemetry, and platform observability.
- Experience with x86 assembly language development and debugging.
- Experience architecting cloud-native software platforms using Docker, Kubernetes, AWS, Azure, or equivalent technologies.
- Experience with fleet monitoring, telemetry analytics, diagnostics, validation, or health monitoring solutions.
- Experience with AI/ML-based analytics, anomaly detection, predictive health monitoring, or large-scale data analysis.
- Experience working directly with hyperscale cloud providers and enterprise customers.
- Proven track record leading engineers and driving technical initiatives across multiple organizations.
- Experience with GitHub, GitLab, Jenkins, and modern CI/CD practices.
Intel Contract Employee
Shift 1 (Mexico)
Mexico, Guadalajara
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
N/A
Work Model for this Role
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.
