20 publicaciones de empleo destacadas de ai support engineer en monterrey, nle (¡Están contratando!)

ERP Expert Support
Epicor —Monterrey, N. L.
- Tiempo completo
- Servicio al cliente
- ERP systems
- Mantenimiento
Software Systems Engineer
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Informática
- CAD
- DevOps
Software & DevOps Engineer
Schneider Electric —Apodaca, N. L.
- Tiempo completo
- Azure
- Informática
- CAD
Platform Engineer
GM Financial —Monterrey, N. L.
- Tiempo completo
- Azure
- Oracle
- DevOps
Cloud Network Admin
Epicor —Monterrey, N. L.
- Tiempo completo
- Azure
- Informática
- ERP systems
1d
Senior Software Engineer - Backend 1
Fitch Group —Monterrey, N. L.
- $165,000 a $180,000 por año
- Informática
- Java
- Experiencia en bases de datos
- Permiso de maternidad y paternidad
Senior Full Stack Engineer
Peek —Monterrey, N. L.
- $950,000 a $1,385,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
Sr Angular Developer
Epicor —Monterrey, N. L.
- Tiempo completo
- Azure
- DevOps
- ERP systems
6d
Platform Test Engineer
Lenovo —Monterrey, N. L.
- Tiempo completo
- Informática
- Maestría
- Licenciatura
Data Analyst
Tillster —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Análisis de datos
- SQL
Postulación rápida
Sr. Software Engineer (Python / Django / AWS)
Kuona —Monterrey, N. L.
- Administración de personal
- Informática
- Inglés
- Seguro de vida
Project Procurement Engineer - Cooper Lighting Solutions (Monterrey)
Signify —Monterrey, N. L.
- Administración de personal
- Inglés
- Licenciatura
Senior Java Full Stack Developer with Spring, Enterprise Portal
DataArt —Monterrey, N. L.
- Oracle
- Java
- Experiencia en bases de datos
8d
Middle / Senior Analytics Engineer with BigQuery
DataArt —Monterrey, N. L.
- Inglés
- SQL
- Desarrollo de software
8d
Engineering & Quality - Software Engineer
Fitch Group —Monterrey, N. L.
- Azure
- Python
- Permiso de maternidad y paternidad
QA Engineer
Surt AI —Monterrey, N. L.
Postulación rápida
Cash Application Specialist
Epicor —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Sr. Data Engineer
Corning —Obispado, N. L.
- Azure
- Informática
- Experiencia en bases de datos
Data Content Coordinator, Associate
Epicor —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- ERP systems
- Experiencia en bases de datos
14d
Senior Cloud Platform Engineer
KION Group AG —Guadalupe, N. L.
- Tiempo completo
- Azure
- DevOps
- Inglés

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ERP Expert Support

Epicor -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Beneficios

Programa de tutoría a empleados

Cualificaciones

Ingeniería mecánica
Cuentas por cobrar
Servicio al cliente
ERP systems
Mantenimiento
Inglés
Experiencia en bases de datos
SQL
Recursos humanos
Experiencia en manufactura
Habilidades de comunicación

Descripción completa del empleo

As an Application Expert Support based in our Support Centre in Monterrey, Mexico, you will provide technical support via phone, email, and fax. You will be responsible for responding to client calls professionally, providing appropriate solutions and advice, and ensuring service quality levels are maintained. We are seeking applicants with excellent verbal communication skills, strong analytical and troubleshooting abilities, and a service-oriented mindset.

What you will be doing:

Respond to client calls in a professional manner, providing appropriate solutions and advice
Interact with clients in performing complex testing, support and troubleshooting technical functions remotely.
Ensuring Service Quality levels are maintained and adhered to
Ensuring all issues are handled in a timely manner
Reviewing outstanding issues, ensuring clients are kept informed of progress
Attending relevant Epicor product training courses, in-line with our internal certification scheme

What you will likely bring:

Degree in Finance/Accounting, IT/Systems, or Manufacturing/Supply Chain-related fields (Industrial Engineering, Mechanical Engineering).
Minimum of three years related experience (preferred but not essential), with customer service experience being valued.
Excellent verbal communication skills, with fluency in English (written and spoken).
Strong skills for analysis, troubleshooting, and problem-solving, with the ability to work independently with minimal supervision and to prioritize tasks in a stressful environment.
Willingness to learn and explore new technologies.
Demonstrated expertise in meeting business needs with technology solutions, with ERP knowledge being highly advantageous.

What could set you apart:

Manufacturing/Supply Chain: Exposure to production environments with an understanding of manufacturing concepts, terminology, processes, procedures, and operations. Knowledge of computerized Manufacturing Planning and Control (MPC) systems is preferred, and customer service experience is valued.

Accounting/Finance: Experience with Accounts Receivable (AR), Accounts Payable (AP), General Ledger, Inventory/Work In Process, Financial Reporting/Statements, General Ledger account reconciliation, Job Costing, Fixed Assets, and multi-company consolidations.

Technical: Experience in IT production environments, including maintenance and adjustments in configurations, management of Microsoft operating systems, general IT knowledge, database administration, programming in SQL, basic networking and telecom knowledge, and understanding of database coding processes.

#LI-JI1 #LI-HYBRID

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners .

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Antonio Ibarra Bustillos

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ai support engineer empleos en monterrey, nle

ERP Expert Support

Software Systems Engineer

Software & DevOps Engineer

Platform Engineer

Cloud Network Admin

Senior Software Engineer - Backend 1

Senior Full Stack Engineer

Sr Angular Developer

Platform Test Engineer

Data Analyst

Sr. Software Engineer (Python / Django / AWS)

Project Procurement Engineer - Cooper Lighting Solutions (Monterrey)

Senior Java Full Stack Developer with Spring, Enterprise Portal

Middle / Senior Analytics Engineer with BigQuery

Engineering & Quality - Software Engineer

QA Engineer

Cash Application Specialist

Sr. Data Engineer

Data Content Coordinator, Associate

Senior Cloud Platform Engineer

Quiero recibir la alerta de empleo más reciente para ai support engineer en monterrey, nle

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