16 publicaciones de empleo destacadas de remote customer support agents en cuauhtémoc cdmx (¡Están contratando!)

Senior Software Engineer
Helix —Ciudad de México, CDMX
- $101,333 a $131,145 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
FBS - Sr Product Analyst
Capgemini —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Análisis de datos
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
GTM AI Operations - Mexico
JumpCloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Salesforce
Postulación rápida
Head of Technical Operations
DEUNA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SiteOps Specialist
EarnIn —Ciudad de México, CDMX
- Liderazgo
Postulación rápida
Senior Full Stack Engineer
Peek —Ciudad de México, CDMX
- $950,000 a $1,385,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
Senior Frontend Engineer (React Native)
Lendable —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Presencial
Senior C++ Systems Engineer – Windows Platform
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- C++
- Desarrollo de software
- Seguro de vida
Senior Developer Verint AI & Social Engineering
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Java
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
DevOps Platform Engineer
EarnIn —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- DevOps
- Maestría
Postulación rápida
Sr. Devops Engineer
Monks —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Postulación rápida
Senior Platform Engineer
EarnIn —Ciudad de México, CDMX
- Administración de personal
- Informática
- Maestría
Postulación rápida
Customer Experience Agent
DoorDash Mexico —Ciudad de México, CDMX
- $15,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Sales Development Representative - API MAM Supporting
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Hospital
- Salesforce
- Seguro de vida
Postulación rápida
GTM Strategy Program Manager - Mexico
JumpCloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
14h

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Senior Software Engineer

Helix -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$101,333 a $131,145 por mes

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Azure
Go
Informática
React
Tooling
DevOps
Google Cloud Platform
Java
Maestría
JavaScript
Recursos humanos
Vue.js
Programación en parejas
TypeScript
Python

Descripción completa del empleo

Who We Are & What We Do

At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

Your Career Path & Development

We are committed to your long-term growth. We invest in you through:

Cutting-Edge AI Tooling: We equip our engineers to innovate at speed. You'll have full access to GitHub Copilot, frontier models (like Claude and OpenAI), Gemini, and other new tools as they emerge, all supported by our dedicated internal AI team.
Continuous Learning: Sharpen your skills with full access to the entire Udemy learning database.
Internal Mentorship: Learn from experts across our global team through tech demos, pair programming, and collaborative projects.
Clear Advancement: We provide a framework for you to grow from one role to the next, with clear expectations and support from your manager.
Travel: Opportunities to travel to the US for collaboration with our global teams.

What is special about this role?

As a member of our Data Experiences team, you'll be at the forefront of building access to one of the world's most comprehensive clinicogenomic datasets. Partnering with product, engineering, analytics, AI, and commercial teams, you'll build the full-stack products that unlock novel research discoveries, surface health system insights, and accelerate therapeutic development.

As a Senior Software Engineer, you will:

Design, architect, and implement software systems that leverage best practices and are designed for scale
Use AI in day to day development, direct coding agents, build evaluation frameworks, and drive AI adoption in engineering workflows
Be responsible for developing and owning cloud native applications that span multiple domains across frontend, backend, and testing.
Deploy and operate software with reliability and scale for our users
Own deliverables from idea to production launch
Mentor other engineers and foster a culture of continuous learning

About you:

4+ years development experience in Go, Python, Typescript, Javascript, Java, or similar
2+ years of experience developing and maintaining SPA’s on frameworks such as React, Next.js, Vue.js or similar
Proficiency with distributed systems built on cloud infrastructure — AWS, GCP, Azure or similar
Experience developing and owning serverless (e.g. AWS Api Gateway, Lambda) and container-based microservices
Experience implementing and passion for driving AI adoption in engineering workflows
Experience architecting large, high-scale durable back-end or front-end systems
You believe in owning your cloud infrastructure and have experience driving changes through CI/CD and Infrastructure as Code (aws-cdk, terraform, pulumi)
Track record mentoring engineers and elevating teams around you
Affinity for an engineering culture that emphasizes Agile, DevOps, and continuous delivery
Fluent in English, both written and verbal

Pluses:

Bachelor/Master of Science in Computer Science or similar
Familiarity working with regulated software systems (e.g., HIPAA, ISO, FDA)
Experience architecting and developing event-driven systems following Domain Driven Design
Familiarity working in an agile environment

What We Offer: A Commitment to Your Success

We take care of our team with benefits that provide flexibility and support for your growth—what we call prestaciones superiores a las de la ley.

Competitive Compensation: A strong base salary plus an annual performance bonus.
- Expected Helix Base: $101,333 - $131,145 MXN/monthly
- Expected Helix Discretionary Annual Bonus: 5% of your annual salary
- Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.
Comprehensive Health: 100% employer-paid premium for our Bronze Family Health Insurance plan, with eligibility from your first day.
Allowances & Stipends:
- Home Office Stipend: we will reimburse up to $500 USD for essential workspace items, so you are fully equipped to perform your best.
- Phone Allowance: 700 MXP monthly.
- In-Office Perks: 80 MXP daily for transport and 250 MXP daily for snacks on office days.
- Generous Time Off: Flexible vacation policy plus all national holidays.
Hybrid & Remote Flexibility:
- Hybrid: Our office is located at WeWork - Varsovia, Mexico City. We gather intentionally in our office space once per week to work on things like pair programming/live collaboration, skillshare sessions, social segments, team lunches, and volunteering opportunities. Juárez, Cuauhtémoc, CDMX.
- Remote (for team members living 80 km or more outside Mexico City): We'll invite you to our CDMX office 3-6 times a year for key training and team meetings. These visits are a great chance to connect in person and strengthen our Helix community. Helix cover travel and accommodation.

Expected Interview Process:

1) Recruiter Screen 2) Hiring Manager 3)Technical Interview 4) Virtual Onsite

What To Expect During Your Onboarding Week:

We want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms.

What To Expect During Your First 90 days:

First 30 days: You’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.

Day 30 - 60: You’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.

Day 60 - 90: You’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.

To learn how Helix collects, uses, and protects your personal information during the recruitment process, please review our Privacy Notice.

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

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Who We Are & What We Do

Your Career Path & Development

What We Offer: A Commitment to Your Success

Expected Interview Process:

What To Expect During Your Onboarding Week:

What To Expect During Your First 90 days:

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