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Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
We're seeking a Lead Analyst to join the Product-Led Growth (PLG) Analytics team at Salesforce. This role is the analytical backbone of our PLG engine — responsible for building the data infrastructure, owning funnel analytics, and translating data into clear, actionable insights that drive new logo growth.
You'll sit at the intersection of data engineering, business analytics, and growth strategy — working closely with our Director of Analytics and partnering with centralized data science, marketing, product, and GTM teams. You're hands-on first: you build things, you own things, and you make the team's analytical capability stronger every day.
Key Responsibilities
Analytics & Data Infrastructure
Build, maintain, and improve the PLG data infrastructure, including datasets that power end-to-end funnel analytics from top-of-funnel acquisition through monetization, expansion, and retention
Partner with data engineering to develop and maintain a single source of truth for PLG performance data, ensuring accuracy, reliability, and scalability
Define, track, and evolve key PLG metrics — including CAC, LTV, free-to-pay conversion, trial conversion, and PQL performance — creating dashboards and reports that are clear, trusted, and widely adopted
Set standards and best practices for data visualization and dashboard creation within the PLG analytics function
Funnel Analytics & Experimentation
Lead complex funnel diagnostics, identifying conversion gaps and high-impact opportunities across the self-serve funnel
Design, execute, and analyze A/B and multivariate experiments with strong statistical rigor, translating results into clear recommendations
Support attribution modeling work in partnership with centralized data science teams, contributing to a clearer understanding of channel contribution and PQL conversion paths
Proactively conduct analyses that anticipate business needs rather than waiting to be asked
Stakeholder Collaboration & Communication
Partner directly with director-level stakeholders across Marketing, Product, GTM, and Sales to align on metrics, priorities, and analytical deliverables
Translate complex analytical findings into audience-appropriate language — clear, concise narratives and visualizations that enable decision-making without requiring the audience to interpret the data themselves
Participate in the development and ongoing maintenance of the team-level PLG analytics roadmap
Coach and mentor junior team members, including supporting the Growth Analyst in developing their analytical skills and data fluency
Qualifications
5–7 years of experience in growth analytics, digital marketing analytics, or product analytics, preferably in a SaaS or B2B environment
Expert proficiency in SQL; advanced Tableau or equivalent data visualization tool; working knowledge of dbt
Demonstrated experience leading end-to-end analytical projects independently — from scoping through delivery — in ambiguous, fast-moving environments
Strong working knowledge of A/B testing and experimentation design, including statistical significance, power analysis, and causal inference techniques
Experience building or contributing to data pipelines and datasets in collaboration with data engineering teams
Solid understanding of PLG or self-serve SaaS funnels, including conversion metrics, funnel diagnostics, and attribution modeling
Strong communication skills — able to lead discussions with senior stakeholders and present complex findings with clarity and confidence
Familiarity with AI tools and the ability to apply them to improve analytical workflows and efficiency
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
