6 publicaciones de empleo destacadas de front desk en cuauhtémoc, dif (¡Están contratando!)

Gerente de Operaciones Rooms
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
Experience Management Manager
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Inglés
- SQL
Senior Strategist, AdTech (MX)
Cybba —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Housekeeping Supervisor
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
- POS
19h
Software Engineer, Platform Experience
Siena AI —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- SQL
- JavaScript
Software Developer
Edenred —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática

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Gerente de Operaciones Rooms

Marriott International, Inc -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Bachillerato
Recepción
Servicios a huéspedes

Descripción completa del empleo

Additional Information
Job Number26089751
Job CategoryRooms & Guest Services Operations
LocationPeriferico Boulevard Manuel Avila Camacho No 150, Mexico City, Mexico, Mexico, 53000
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Ensures that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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front desk empleos en cuauhtémoc, dif

Gerente de Operaciones Rooms

Experience Management Manager

Senior Strategist, AdTech (MX)

Housekeeping Supervisor

Software Engineer, Platform Experience

Software Developer

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Quiero recibir la alerta de empleo más reciente para front desk en cuauhtémoc, dif

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