We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Shopfloor Engineer - Onsite in Santa Catarina NL
Responsibilities
- Oversee the installation configuration and maintenance of desktop systems to ensure optimal performance.
- Provide expert guidance and troubleshooting for hardware and software issues to minimize downtime.
- Collaborate with other IT teams to implement solutions that enhance system functionality and user experience.
- Develop and maintain documentation for desktop support processes and procedures to ensure consistency and efficiency.
- Monitor system performance and proactively identify areas for improvement to optimize operations.
- Ensure compliance with company policies and industry standards in all desktop support activities.
- Coordinate with vendors and suppliers to manage hardware and software procurement and inventory.
- Implement security measures to protect company data and systems from unauthorized access and threats.
- Communicate effectively with stakeholders to understand their needs and provide tailored support solutions.
- Drive initiatives to enhance user satisfaction and productivity through innovative support practices.
Qualifications
- Possess a strong background in desktop support with a minimum of 2-3 years of experience in a similar role.
- Demonstrate proficiency in troubleshooting hardware and software issues with a focus on desktop systems.
- Exhibit excellent communication skills to interact effectively with team members and stakeholders.
- Have a solid understanding of IT infrastructure and system management principles.
- Show experience in leading and mentoring a team to achieve high performance and service standards.
- Display knowledge of security protocols and best practices to safeguard company data.
- Demonstrate good experience with Asset Lifecycle activities.
- Have 2 -3 years of experience using SCCM, Intune, Autopilot.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
