20 publicaciones de empleo destacadas en developer latam (¡Están contratando!)

Technical Partner Support & QA Specialist
Workana —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- JavaScript
Postulación rápida
BDM Ventas TI Servicios Software
People Hackers —Ecatepec, Méx.
- $30,000 a $40,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Oportunidades de crecimiento
Postulación rápida
5h
AI Film Director / Showrunner / AI Content Creator
ELITEBRAIN —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
#119832 - Junior Manual QA Engineer (Manual/API Testing)
Lifted, an Upwork Company™ —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- SQL
Postulación rápida
Automation QA Teaching Experts (Python)
TripleTen —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- SQL
- Python
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Software Development Engineer, LATECH and GIS
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Licenciatura
- Desarrollo de software
10d
Software Development Advisor
NTT Ltd —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Informática
9d
Sales Business Manager TI Software
IT People Talent —Nezahualcóyotl, Méx.
- $30,000 a $40,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Oportunidades de crecimiento
Postulación rápida
5h
Consumer & Revenue Management Digital Deployment Lead
PepsiCo —Miguel Hidalgo, CDMX
- Oracle
- Administración de personal
- Servicio al cliente
Oracle RMB developer
Accenture —Monterrey, N. L.
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Real Estate & General Services Manager
ENGIE —Colonia Lomas de Chapultepec, CDMX
- Administración de personal
- Inglés
- Microsoft Office
3d
Senior Salesforce Developer (Service / Health Cloud)
EX Squared —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Inglés
Postulación rápida
9d
Sr Specialist Solution Architect, Databases, WWSO LATAM
Amazon Web Services Mexico S. de R.L. de C.V. - C68 —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Administración de personal
SAP ABAP Developer
Accenture —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Seguro de vida
Sr AI/ML Engineer (LATAM Remote)
UP.Labs —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Experiencia en bases de datos
- Experiencia en manufactura
#119833 - Mid-Level QC Manual Engineer
Lifted, an Upwork Company™ —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- SQL
Postulación rápida
Senior Frontend Developer (Angular, NX, real-time data)
EQUALS TRUE —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
11d
BUSINESS DEVELOPER / EJECUTIVO COMERCIAL SENIOR _ FREIGHT FORWARDING
GRUPO GRISKA —Ciudad de México, CDMX
- $15,000 a $20,000 por mes
- Inglés
- Habilidades de organización
- Habilidades de comunicación
Postulación rápida
KAM Account Manager IT Software
Reclutamiento IT —Cuauhtémoc, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Oportunidades de crecimiento
Postulación rápida
5h
AI Software Engineering Teaching Experts
TripleTen —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- JavaScript
- Experiencia en enseñanza
Postulación rápida

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Technical Partner Support & QA Specialist

Workana -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Jira
CSS
Plurilingüe
Inglés
Microsoft Office
Garantía de calidad
JavaScript
Usabilidad
Pruebas de software
SaaS
Microsoft Project
HTML

Descripción completa del empleo

Workana is the largest remote work platform for talents in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.

We are proud to present you with the following opportunity.

About Our Client
Nuweb Group is a global event technology partner, helping ticketing providers and event organisations scale with confidence. They’re a fast-growing force in live entertainment, partnering globally to support brands like Formula 1, Metallica, and Disney on Ice.
Their mission is bold: To be the Ticketing Engine of the World. That means building infrastructure that solves complex ticketing challenges and creates unforgettable fan experiences. They operate seamlessly across borders and time zones, moving quickly, innovating constantly, and pushing boundaries.

Role Overview
They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners.

This role is primarily responsible for delivering high-quality partner support, ensuring that partners receive responsive, professional, and knowledgeable assistance during their business hours.

Working primarily between 2:00pm and 10:00pm UK time (flexible within this window), you will extend Nuweb operational coverage beyond standard UK hours and act as a key operational bridge between the partners, Partner Success, Product, and Engineering Teams.

In addition to daily partner support, you will assist with on-boarding new partners and contribute to product quality through structured testing and issue validation.

This is a customer-facing, technically confident role requiring strong troubleshooting ability, clear communication, and attention to detail.

Responsibilities

Partner Support (Primary Responsibility):

Provide first-line partner support to USA and LATAM partners.
Respond to partner queries professionally via ticketing systems, email, and calls.
Help partners understand system features, workflows, and best practices.
Troubleshoot reported issues and reproduce bugs in a structured manner.
Gather evidence, document findings clearly, and escalate technical issues to developers when required.
Ensure all interactions are accurately logged in internal systems.
Maintain high service standards aligned with internal SLAs.

Partner On-boarding:

Support the Partner Success team with on-boarding new partners.
Deliver system walkthroughs and training sessions where required.
Assist partners in understanding configuration options and operational workflows.
Help accelerate customer adoption and reduce time-to-value.
Proactively identify opportunities for partners to optimize workflows and improve system utilization.
Contribute to documentation and knowledge base improvements.

QA & Product Quality Support (Secondary Responsibility):

Assist the QA team with manual testing of web and mobile applications.
Execute structured test cases and validate bug fixes.
Reproduce and clearly document customer-reported issues.
Identify usability gaps and opportunities for product improvement.
Contribute to maintaining high product quality standards.

Requirements

2+ years experience in SaaS product support, technical support, or a similar role.
Experience in manual software testing.
Strong troubleshooting and analytical thinking skills.
Ability to reproduce issues and document bugs clearly and accurately.
Strong written and verbal communication skills, with the ability to liaise eﬀectively with diverse stakeholders.
Excellent organisational skills and attention to detail.
Experience collaborating with cross-functional teams (Product, QA, Engineering).
High proficiency in Google Workspace, Microsoft Oﬃce Suite, and project management tools.
Comfortable working independently during afternoon/evening hours.

Nice to Have

Native or fluent-level Spanish and English (written and spoken)
Familiarity with ticketing or event technology platforms.
Knowledge of web technologies (HTML, JavaScript, CSS).
Experience using tools such as Linear, Jira, Zendesk, or similar.
Previous on-boarding or product training experience.

Working Hours

UK-based (remote-first).
Primarily 2:00pm - 10:00pm UK time (flexible within this window).
Designed to support USA and LATAM business hours.
Occasional in-person team meetups (minimum twice per year).

Benefits

Competitive salary and role progression opportunities.
24 days holiday + bank holidays (increasing with tenure).
Flexible working arrangements.
Learning and development opportunities.

Postulación rápida

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